Being in town for less than 24 hours I craved having a breakfast on the bun , toasted on both sides with picante sauce. When I tell you this was the visit from hell... I see why the other location (near target) is better than this location will ever be. I ordered curbside. The order went passed 15 minutes... I was forced to walk in to see the dilemma. To find my food still sitting there while the women inside never delivered the orders outside infuriated me. When I finally notified staff not only did they have an attitude they were not accommodating. All they could give was a sorry... sorry doesn't get my 15 minutes back, it does not make my food warm , it doesn't even give my money back. This restaurant is horrible! On top of that when I got home everything I asked for was not even there... this is one of the places if I could rate a negative-10 I would. Would not recommend. read more

Whataburger - Curb side order - Fast Food Near Me - Pearland, Texas

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This Whataburger in Pearland was NOT the business. My visit to the drive-thru on June 24, 2021 was not a good one at all. First off, it was summer time in TX, so waiting in a drive-thru line can be brutal!! This particular location has a double drive-thru so you'd think it would go faster. Nooooope. Not the case (at least when I was there). Second, the lines were moving at a sloth-like rate. When I get to the window to place my order for one item, I didn't think I'd have to wait forever for it. I was mistaken. I waited forever for it, alright. When I get to the pick-up/pay window, I was told to pull over to the side because tthey didn't have it ready. Ummm, what?! Smh. Okay then. I pulled off to the side where maybe 4 other cars were also waiting. Sheesh. I can't even remember how long it took them to bring my little burger to me, but I do remember sweating a few beads in the Texas sun as I waited. Third, the employee didn't even apologize for the wait, but I wasn't expecting one at that point and didnt even care. I just wanted to gtfot! I get this burger and bite into it, and it wasn't even worth it. Blahhhh!!! I have tried a few other locations, and I have never been impressed. California's In 'N Out trumps all, and there are no IIF's, AND's or BUT's about it!! They should change the name of this place to "WhatEVABurger!!" No joke! read more

For Pearland Whataburgers, this one needs to take notes from some of their neighboring Whataburgers. I've gave them a few chances along the years and keep coming up with the same conclusions. I usually stop at this one on the way home as it's let crowded and easier to get around compared to the location closer to me. Service is slow from ordering to getting your food. The dining room is usually pretty dirty even though have lots of staff kind of lounging in the dining area. The food though it always tastes great always looks sad compared to the pictures or commercials. I think it's safe to say I won't return to this location. It hurts me to write bad things about a Texas institution but it had to be said. read more

Whataburger - Mushroom Swiss Whatameal - Fast Food Near Me - Pearland, Texas

Drink was delivered sealed. Found hair and some other object in it. Shout out to the person on the grill tonight, the burger was absolutely perfect. read more

Whataburger - Sprite + Hair - Fast Food Near Me - Pearland, Texas

Came to try the infamous burger joint in Texas! High expectations but wasn't all that in my opinion. Gave me Chic fil A vibes with all the sauces they offer. Ordered a patty melt w/ a side of thousand island sauce. Sauce was pretty horrible. Def better options of food to try in the south. read more

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Ordered Less Than An Hour Ago,! Service Was Terrible! ( Rushed While Ordering DRIVE TRU!With Only 1 Car Behind Me! Restaurant Looked Empty) & Omg The Strips! (Used The Sauce Cup As Reference) VERYYYYY Tiny Strips! Like MUST BE VERY LAZYYY WORKERS Tht Mustve Gave Me The Lasts Few Pieces Of The Batch Since It Was Super Crunchy ! Really Upset !!! read more

Whataburger - SMALLEST STRIPS EVER! Would've Been Better Of Ordering A Kids Meal - Fast Food Near Me - Pearland, Texas

We don't come to Whataburger much but my husband had received a "Buy One Whataburger Get One Free" coupon. (I looooove me some coupons and saving money!) We ordered 2 Whataburgers (one of which was free), and a large fry and the price was $8.91. Yowza. Seems high for a burger and fries... not even including a drink. Our order was made correctly and the food was ok. I mean, it's really nothing to write home about. Staff were friendly. I just don't see us coming back here (much, at all). (I can go to McDonald's using their app and get $1 large fry and 4 $1 cheeseburgers and feed our 3 kids for about $5.50... much less than I paid here.) read more

Whataburger - Whataburger, no bun. - Fast Food Near Me - Pearland, Texas

I repeated my order 3 times and I get home and it was still wrong. Will not try them again

I love the food at Whataburger. But the service at this location is not great. We went today and placed a curbside order. It said it would be ready at 6:26pm. We waited until 6:36 and then called. They said they were never up but would be out. I saw ppl going in and coming out with their food and still nothing. I had a kid asleep in the car so really didn't want to get out. We'll fadt forward to 6:56 nothing. Got out and went it thru handed me my food in 3 minutes. This is unacceptable. read more

Order was "lost" in the drive through for almost in hour as someone took my name down wrong and only cared to investigate as my missing order held up the line. This location is always slow and I only went to appease my partner's request. I would rather walk through fire than come back here. read more

So let me say I stay literally a minute from this place. I ordered a salad and I waited in line for 30 minutes. When he came out after 30 minutes and 2 times coming to ask me what my order was and 7 cars exactly got their food before me who I ordered before by the way and he still didn't have my entire order, and then proceeded to look at me in confusion as if the order isn't on the receipt. I don't come here for this reason I literally have to drive to the next farthest whataburger because this one is so bad. I thought I'd just try it one more time and maybe it will be quick. Never again. read more

This is by far the slowest Whataburger that I have ever been to in life. I thought tonight it was going to be quicker because I didn't see the drive thru line long. Only to come up to the window to see 5 cars pulled to the side. I stopped visiting this location because of this exact reason. Okay so I started my last review and didn't finish it. So again I'm a fool. I'm sitting here in the online ordering spot waiting on my food. The order was supposed to be ready between 7:58 and 8:01. And here I sit at 8:29 like an idiot. I will NEVER come to this location ever again!! read more

Never go here worst fucking service slow as hell drive thru order a burger took me 1 Hour to get out the drive way read more

Whataburger - Fast Food Near Me - Pearland, Texas

This is the worst location in Pearland! The management sucks and the service matches. I ordered nothing but fries and waited 30 minutes. Two people that were behind me got their orders before I did. I saw at least three people come inside with orders from drive thru that wasn't right. The manager looks like a snotty nosed kid that doesn't know how to put his pants on right. He was working the register with the same gloves that he was cooking in. Very unsanitary! This place needs a grade check because I'm sure they would fail!! read more

Whataburger - Fast Food Near Me - Pearland, Texas

The time was 1109 and the frys were cold and old. My expensive hamburger was not as I ordered it. I tried to use your OR code, it wouldn't scan. It doesn't matter because I have many choices in my area and will not be back to your restaurant. I live in the area and use to go there, but not anymore.things read more

I love the atmosphere. The food was amazing and the people let me save my bread when I really thought I didnt want it. This restaurant made me realize that you cant judge a book by its cover and to always try new things. Thank you my 24/7 loving family read more

Whataburger - Loved my meal. Fantastic restaurant. Wouldnt let me replace my burnt bread with fires but used the bread for eggs. - Fast Food Near Me - Pearland, Texas

Worst experience of my life , my 2 daughters and I sat in this line for over 45 minutes just to receive 2 cold burgers, hard fries, no lemonade(though they said they had lemonade) and I ordered an apple pie and didn't even receive it! I will be getting money back TOMORROW AND WILL NEVER RETURN TO THUS UNPROFESSIONAL MADHOUSE!!!!!!!! read more

Whataburger - Undercooked Whataburger Jr.!!! - Fast Food Near Me - Pearland, Texas

This was diabolically disgusting the burger meat was dry the bacons thin the fry are ok they just taste like salt no flavor just salt all the drinks are watered down I got root beer it was literally just straight water the food in the packages were just thrown everywhere sauce was flipped over (I didn't ask for lettuce) read more

Whataburger - Dry burger - Fast Food Near Me - Pearland, Texas

First time here as I am not from here. I heard lots of great things about this place. The lady taking the orders clearly is upset she had to be at work. She was very rude and after everything I said she immediately said "will that complete your order?" When I was ordering for multiple people. Didn't even get a chance to breathe without her saying it. Waited a bit for the food just for everything, except the patty melt, to be cold. The fries were ICE cold and stale. The burger was surprisingly ginormous, wasn't expecting that but it is a good size for what you pay! The strawberry shake was good. I wouldn't recommend or return to this location in the future. The people at McDonald's are way nicer.... Listen to the reviews, unless you're down for cold food. read more

Have ordered from this location a few times, considering it is the closest to us. The drive through line always seems to be long and slow, and the curbside pickup almost always goes at least ten minutes or more past the time it is supposed to be ready. Placed a curbside order today, waited way past my pickup time and the manager who brought the food out even said, "that shouldn't have taken that long..." And when I got home, there were no straws for our drinks. Food tasted good, though it looked like it was slapped on together. read more

Had a mobile pick up order and waited 1 hour in the drive thru for it. Unbelievable. If I hadn't already paid in advance, I would have left.

The food is consistent with other whataburgers and they have always gotten my order correct at this location. The staff is friendly, although the drive through line moves very slow when only one lane is open. They have ample parking for the business that they get. read more

I just don't understand why this location is so slow. Placed a mobile order, got to the window and was asked for my order twice only for it to still be wrong. It is always something at this location. read more

Since this is the only place open 24hrs in a 5 mile radius, the line is always around the place. Don't even bother coming here. Their food is mediocre and customer service is horrible. read more

I was looking forward to pancakes, I was going to another place to get breakfast, then I saw Whataburger. Bad move, my order was taken by an employee outside in the drive-thru. I got my order and that's when things turn ugly. I went into the bag to get my hash brown, and I got a hand full of sticky syrup and no butter. Then I bit into the hash brown and yuk-yuk!!! It had some kind of awful taste & after taste. It made my stomach queasy. There was no way I could even think about eating the pancakes such a disappointment. read more

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Absolute worst Whataburger I have ever been to. placed an online order. they were busy so we expected a wait. waiting OVER AN HOUR for a couple of burgers and drinks is absolutely unacceptable. employees were beyond rude. requested a refund and was ignored. continued asking and continued to be ignored. others in restaurant also upset how they were treated. unacceptable. One hour later, no food and no refund. read more

Slowest fast food in the west. Not all the time, but most of the time. Once had a guy take my order, he acted like he hated me for being there. LOL. Not sure if it was a racial thing, never know. I am white or look white. Other than that I just get my stuff and go. Never had any food problems, prices are getting higher though. Avoid the Dr Pepper milkshake.. I tried it and not to my liking, and I love DP. DP stock is doing well too. read more

Service was alright but they gave me 3 different sizes chicken tenders and they tried to hide it under the biggest tender. The smallest one they gave me is the size of a baby's foot. read more

Very disappointing when I order on the app but the cashier is confused as to what I'm waiting on when standing under the Mobile Order sign! The app instructs customers to stand under the Mobile App sign, not in line. I waited for over 5 minutes before the cashier acknowledged me. She finally asked was I waiting on something. I told her a Mobile order. read more

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Just left the Doctors and I am sooo hungry. I was hesitant about stopping because from the street the place looks too busy..especially since was the lunch time hour. I said to myself, what the heck and go ahead stop in. To my surprise WB team almost cleared out the drive thru that was wrapped around the building; as well the parking lot that lacked parking spaces. These guys and gals handled their business. I ordered the number 2, a double meat WB with added bacon. I haven't ordered this sandwich in over a year and half. But today was different; I wasn't sure if I would finish it. My order came out very fast-even despite the lunch rush . The fries were not very hot but they were better than fries that are warm. The apple like the fries were not very hot but not warm but good. My WB hit the spot; however, I will say that the top bun looked smushed a bit. read more

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dont. eat. there. i. waited in. drive theu. line. about. 15 minutes. i ordered #8? a. double meat whataburger. jr. with. grilled. onions. the. meat. is. burnt & extra. dried out. okd. been. sitting. up. for who. knows. how. long. take a look at. the. pics. i. will be. returning. it. the. manager. & all. workers. will. be. deported &. kicked out the country. this. food. cost. to much to receive this. crap!!!!! the. ower will be. held. responsible. as well. because. i. know. yall watch. them. cameras the. powerade taste like. no. water it. has. no. power or. ade in it tgis is. disgusting to. sell to. customers. very inhumane. i am. returning this for. full refund. i it. doesnt. even. deserve 1 star. this is why i dont get cheese because it. would have. coved the burned. part. i. am. a. food handler manager &. this would have never been sold to. no one like this. violating the hold time, freshness. that yall say your food is made when ordered is a lie they will not. receive. $3 million dollars when they. vote. shondra irving. for. president. i am sueing this location...false. advertising this. danger. read more

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im writing this as i wait over 30 minutes for my order. not to mention how rude the staff, especially the person who took my family's order. how can you get upset if YOU can't hear after being told 4x what the order is? that's why you work at whataburger. read more

Today I decided to buy food here for the first time and was simply shocked, such bad and unprofessional service, the cashier didn't listen to me at all, I asked for ketchup but she refused me and I left without it, I don't recommend anyone to eat here read more

The worst whaterburger in Pearland the line was literally one hour to order and to get my food it was really unacceptable and unprofessional workers. The workers rolled eyes and just kept throwing the cups not just to one person but to multiple people. the order was wrong do not recommend this place at all. The employees just talk and talk. read more

First timer! I have high expectations with burgers and Whataburger is not too bad. I ordered a triple with fries and a chocolate shake. The fries were kind of soggy, the burger was okay but I did like the grilled onions and peppers that you can add. The chocolate milkshake was definitely makes my good list. Strong 3 stars. read more

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One of the slowest locations with the rudest employees. Specifically, Kiara A. Every time I visit here and she's at the register or working the drive thru, she's unprofessional with no customer service skills with a bad attitude. She never greet the customers with a simple hello. Take some lessons from Chick Fil A, they have top notch Customer Service Skills with a smile. Side note: New location being built at 288 & West Orem...Let's hope and pray it does better than this location. read more

I mean this has got to be the slowest service, I've ever received. I've been waiting in line over 20min for my meal. Then have the nerve to have 2 lines. Please find another location. I highly recommend for you not to go here unless you're ready to wait over 20min to receive your food. I'm still in line and haven't even paid yet. At this point if I was able to leave I would have but now I'm blocked in. read more

Whataburger - Waiting in line for over 20 minutes just to receive 1 meal. - Fast Food Near Me - Pearland, Texas

Don't know why the drive through is so slow. Food is fine but I don't think it's worth the wait.

This location continues sinking into the abyss of poor food handling and unsatisfactory resolutions... Last night (4/10/20) as I approached the drive-thru window I handed my credit card to Alysha (new associate) who appeared to complete the transaction. After asking if any condiments were needed she then left the window and went to the closed lobby area WITH MY CREDIT CARD... I'm watching to see why she's walking all around the front registers before she then drifts farther back into the kitchen... STILL HOLDING ON TO MY CARD AND RECEIPT WITHOUT ANY EXPLANATION! When she finally returned trying to hand me the food I insisted she hand over my card, first. I called the restaurant before arriving home to explain my concern to the asst. manager on duty. She confirmed the associate was new, and that she should not have had reason to leave the window w/ my credit card. I agreed to let her review the security footage and call me back. I waited 40 minutes before calling her back, but there was no answer. I started to return to the location, but opted to wait a little longer. About two hours later I called back and was told the footage still had not been reviewed because of the backed up drive thru traffic. The asst. manager indicated she'd look at it today if Blanca (general manager) didn't get to it before her shift started. See, this is where it started feeling like an agreed upon concern was becoming reprioritized as a lower-level issue. Still, I placed another order this morning around 11 AM. When the drive-thru attendant in Lane B approached my window to take payment I politely asked if she could be sure to bring my order since she was wearing gloves UNLIKE her other lane co-worker who brought out my orange juice. She told me she understood and politely agreed. However, 10 minutes later here comes the same cat I didn't want handling my food with his bare hands walking up w/ my order. After looking at the female associate who was supposed to bring it she simply responded with a helpless shoulder shrug so I asked her counterpart why he wasn't wearing gloves like every other associate. He nonchalantly said, "Nobody told us to." Really, dude?! CORONA AWARENESS has taken over society, but he's somehow the Whataburger exception?!! So he pulls the bag back and asks, "So you don't want your food?" I silently peeped his semi-cocky response before the mounting tension led him to reconsider by offering to "remake" my order. Another 15 minutes pass with me patiently sitting at the front of Lane B before a different associate wearing gloves appears w/ my food. Blanca stood at the kitchen entrance trying to justify the male employee not wearing gloves before coming over and boldly suggesting maybe I should just stay home since I was so freaked out by the way they were handling orders... AWW, HOLD IT, B!TC#!!! Then she claimed I'm always telling them how to do their jobs based on a survey I completed last month when the same associate she sent with my remade order had sniffed and wiped her nasty-ass nose with the back of her hand before attempting to take my order in the lobby; a few weeks after the Corona outbreak began! I didn't care for Blanca's smart-ass mouth so I politely handed her the food and requested a refund. However, she walked away before I could hand her my credit card. When she returned (handing me cash after CLAIMING she couldn't void the charge) I informed her of last night's credit card situation before she jumped dismissive again by down playing my concern with random hypothetical reasons that might've caused Alysha to leave the window w/ my credit card. That's when I kicked composure to the curb, and went into the Phantom Zone on her ass! Her funky attitude green lit me to respond with the appropriate hostility to let her know I AIN'T THE ONE... If I'm "always telling them how to do their jobs" then it's confirmation that her staff members are poorly trained in areas of food handling and complete customer service. That's aside from the visible soda/ketchup stained brick wall beneath the drive-thru window. Likewise, the lobby is often cluttered w/ trays at the tables, and the counter area near the soda dispenser is frequently covered with spills that remain ignored by staff. These were areas I chose to overlook because I always placed To-Go orders. Whataburger's popularity is no reason to allow any franchise to exist on a substandard level with random areas of inconsistency that remain uncorrected. The half-ass attention to detail and nonchalant attitudes regarding food handling are a direct reflection of Blanca's "good enough" expectations. Ironically, she's previously asked me to complete surveys when I've expressed commendation towards team leaders like Devona or Chauntey. Somehow, though, she demonstrates a clear level of resentment when other legitimate concerns are brought to light. read more

I wouldn't even feed my dog food from here. If you want cold and dry food then this is the best place to get it! read more