Service and food order was bad . Wrote to Whataburger Complaint line and was told sorry for the experience but you need to contact store directly. Which I did twice and call went directly to busy signal after 10 rings. I was charged for something I didn't receive and when asked for a receipt I was told that register did not print one. read more

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Food is fresh and hot. Great service and ver friendly staff. One of our go to for burgers.

Get the patty melt, it will change your life. In-n-out got nothing on the patty melt. I recommend trying that with fries, grilled onions, and honey mustard. Nothing says Texas like the patty melt. Give one to your boyfriend and he'll treat you right read more

The store was not very clean- . The cashier was very well mannered and well spoken young man . But that's about the best thing I have to say , we came inside to eat , and waited over 30 minutes for two burgers and two fries . Just know also , the bathrooms are locked , and an employee has to go open the door for you . Overall , nah . read more

Service is ridiculously slow! Been sitting in the drive thru line for 56 minutes and still about 6 vehicles ahead of me (there were 10 when I got in line). Of course, there are cars behind me so I can't back out! I won't be doing this late at night again! read more

Not even 30 minutes ago we ordered 2 burgers the buns r so hard had to eat them without the buns

Always a great go to no matter the occasion. Great burger, always satisfying to eat. Wait isn't so bad, and the workers are always in good vibes read more

Took me almost an hour to get through the drive-through because once you're in you're trapped, missing two kids, milk fries, a cookie and a whole meal was completely iced cold. Needless to say I'll never be back. read more

I work at our local Hospital overnight! We are soo busy we only take 30min lunches. I order& pay from Wataburger #30 on 8th online to make it faster. I go to location drive thru is packed cashier is taking order at the door so I go to door ask for my online order he denies me says I have to go thru drive. I explain I work at the Hospital I dont have much time it online prob ready to go. He says let mee get Manager. The manager Micheal come and denies my food when all he has to do is grab it and hand it to me! Its already ready just sitting on the counter? read more

Whataburger - Burgers Near Me - Odessa, Texas

Charge me a full meal when I only got the burger,Young lady at window rolled her eyes at me when my co-worker and I told her.

Just prices to high but very good food there's also a lot faster then they use to be so congrats to that

took forever for the line to move. then when we get to the window to pay everyone is standing around talking even the grey shirt cause he ain't no team lead. lazy ass kids. where was a manager, I know there should be one on every shift! we got our money back and left and the little girl at the window was sassy about it! never will be back! read more

Been here a couple times but never as good of service as I had tonight. Atreyu was very helpful and a hardworking young man. Was nice to meet him and made my experience there a lot better. read more

The food is really good and the customer service is really good too the only thing that's not that great this sometimes you have to wait in line through the drive-through for a little bit longer. But overall it's pretty good I would recommend. read more

I work oil field. i got my food and driving a block away and my food is barely above room temperature. No thanks.

Not all Whataburger stores have the same quality of food and service. Bread was soggy, food was cold and service slow read more

Waited in line for over 45 minutes & when I finally got to order my meal upon checkout I get everything except for my fries to be told that, "Only mobile orders get fries." When in the hell did that become a thing? If that was the case, why not inform me when I ordered? So I had to come all the way to the Whataburger on Andrews & ordered a large order of fries with no problem. Huge thumbs down because the girl at the window was rude as hell! read more

Really enjoy their burgers and the grilled chicken sandwich. Like the tea and enjoy the fries when I dare indulge. I do avoid the drive-thru, as that can be a time sink. The restaurants are clean and the staff friendly. read more

AVOID THIS LOCATION!!! I came home for the holidays from the military. I haven't had Whataburger in a long time and made this my first stop. I went through the drive-thru for my order. This location messed up my order. I had to go back to fix my order. When I did get the correct order, the food was bland and cold. Whataburger is the greatest, however, this location is horrible. read more

Service was terrible, worst I ever had from a whataburger. I will not be coming back to this one. Drive through was an exceptionally long wait with only very few cars. Waited over 45 minutes just to order and the person working the window was extremely rude and was visibly annoyed when I asked for both kinds of ketchup. In addition, my soda had too much syrup, therefore I could not drink it, causing me to throw it away and waste my money. When I arrived at the window, several people were just standing around talking. Poor management and and poor execution of training, which as a result, employees do not know how to do their job ! read more

Let me start by saying I basically only have a 20 minute lunch. So I order ahead on the app. I just left whataburger and returned to work only to realize my order of biscuits and gravy only came with a container of gravy no biscuit at all. And of course they don't answer their phone. Guess no lunch for me today , read more

Once again, our order was missing food! Every FUCKING time!!!! How difficult is it really to look at a screen and place the corresponding items into a bag?! These are the most worthless people on the entire planet! read more

Went @ 1130 before lunch rush and ordered a chicken bite meal, they were out so order the chicken strip meal instead. Recd order, fries were still raw in the middle, not crispy at all. Chicken was over cooked, Did not get any gravy in the box either. The toast was so stall and cold. Needless to say whole meal went into the trash. This is the 3rd time I have gone and the food has been awful. No excused. Ruining what the old whataburger used to be about. Won't be going anymore. read more

Worst whataburger in Texas !! Takes about 30min to get Food out IN THE DRIVE THRU !! Do not rec

After seeing all the stores throughout Texas, I finally tried it out. The good part, is everything is made to order like In n Out Burger. But they taste like they have been sitting there. It took 10 minutes for our order because the fried chicken bits took longer. Therefore, the burger that was part of the offer sat under the heater for 10 minutes. I got the A1 Thick and Hearty. It was neither. I had to add ketchup and salt and it still had no taste. The chicken bits were good tho. They resembled real chicken breast. Bi think the other advantage is breakfast menu and they are open 25 hours. So maybe if I hit one at 3am and nothing else is around, I'll crawl in. read more

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This is my first time I've ever been to Whataburger, so this isn't a review of this particular store. I ordered the eponymous burger and fries. The patty was dry and flavorless. The toppings consisted of colorless, flavorless lettuce and mustard. The mustard was the only flavor for the entire burger. The fries were typical frozen then fried strings. Nothing special, nothing atypically bad. One whole star is given for the spicy ketchup, the only part of the meal with flavor. read more

I love this Whataburger fast and accurate orders the persons at the drive thru window was so nice and when I received my food it was very fresh and so delicious. read more

Convenient food for a road trip, but otherwise we weren't impressed. All of of friends from Texas love this place. But we just don't understand the hype. It's a basic burger from what I tasted. read more

The lady in the drive through window can't get a order right if it killed her, she continuously asks what I said even though I said it clear as day she acts like she doesn't know the menu, and always gets my orders wrong. It's always packed it takes almost 30 minutes to get through the drive through on the weekend. Also saw her filling her drink with her friends and drinking it while there was a full line, they were goofing around, last time I checked this was a fast food restua read more

This place is the nastiest Whataburger I've been to. Floors are really dirty. They don't clean the floors, and they don't clean the tables. The people who worked there when I was there were always on their phone. Checking it a lot. The bathrooms are really really nasty. The employees aren't the nicest either. Won't be going back to this one. Soooo nasty. read more

Don't go through the drive through. It takes FOREVER. 20 minutes for fast food drive through is horrible

Got our order wrong and were completely rude. And don't bother asking how they are because they will just roll their eyes at you.

This whataburger had really good service, its a lot faster than the restaurants in Midland.

All of the employees are real nice and the service is fuckin awesome. I usually have an early breakfast an a late dinner here.The new chicken fajita tacos w/ grilled onions for early breakfast and a double whataburger for the late dinner never disappoints anytime.Again great service the employees make me want to quit my regular job an just chill with the whata employees all day for real. read more

Let me just start by saying I got food poisoning at this location! The service is good most of the time but nevertheless id rather not miss a half day of work because i decided to try the new sweet and spicy bacon burger ! read more

This was my first time going to a whataburger and people rave about it! I expected great service and a great tasting burger. Instead I got the rudest lady at the drive thru. Rushed me to order when I said I needed a moment. Got the window and she gave me half my order said thank you and closed the window on me. I had to yell at her to come back to complete the rest of my order and ask for ketchup. She was rude as all hell!! Took a few bites of my burger and all I can taste is mustard! I am very very disappointed and should've just waited for Steak 'n Shake 20 minutes down the road. read more

Horrible service!!! They always take a very long time and they can never get an order right. Today I placed an order of 2 combos and instead of fries I asked for onion rings but they were missing, also 2 kids meals and I was missing the fried and on one of the meals I just got one chicken strip. That is a lot of food missing and I paid for it, besides it took them 35 mins to get my food and can't even get it right? Never going back!!! read more

I have gone to this Whataburger for years but I'm not ever again after tonight. I was eating my burger and I was chewing on something crunchy and I pulled a PIECE OF PLASTIC from my mouth. I literally almost threw up. Normally love Whataburger but after that, nope! Methinks not. read more

you can never go wrong here in Whataburger....love there breakfast and there burgers are so good cook to perfection.....yummy.........especially a number two with chesse toasted buns all the way whatersize....with slice jalapenos on the side...oh yhea....... read more

We went to this Whataburger while on a trip, so we were just passing through. The cashier, Melinda, was so sweet and kind. Everyone in the place knew her. She spoke Spanish to those who spoke Spanish. Just chatting it up with everyone. She was sweet to my kids. Won't tell you what she comped them, but she is the sweet grandmotherly type. We'll be going back. read more