I didn't realize this at the time but when you ordered a combo meal, they offered a kids meal as well, but the cashier didn't offer us that when we order the combo meal so that was kind of a bummer. The burger is good for its value, but it's not a great burger. It's just a pretty standard burger. Nothing really stood out to me at all and it really is just like a second McDonald's, but better quality and better value not much else to say for this location. read more

My first Whataburger experience and it did not disappoint. This location is in the heart of McKinney, a short drive away from Historic Downtown McKinney! We came here out of desperation after some games of pickleball at Finch Park to grab some food. Not much is open late here so we opted for Whataburger since I've never had it before. The drive here was pretty easy but the lot it was in had a lot of holes, so be careful with your car. We went inside so I could peruse the menu. I ended up getting one of their current special burgers- Bacon Steakhouse Double... sans bacon. The staff was friendly and very helpful! The food came out pretty quick and we took it to-go. The food was good even after a drive back to our hotel. Overall, a great first time here! read more

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Great service, great food. I went through the drive thru and it was relatively quick. The store and parking lot appeared well kept.

Dis fine Bengali man named Josh Gomes serving me sum Whataburger, yk I gotta get dat curry special with it too hb added sum of his homemade curry sauce right on ma patty melt ong did dat smack ma taste buds like da smell of da Indian streets Yk I gotta give this place a good review for dat special burger I got And yk I gotta get some frys on the side but ong did dat sexy Bengali man surprise mi yet again with Indian cuisine He put dat Indian spice right on those frys making dem extra spicy n delicious He added little something he called that Bengali special sauce he a little secret too it if yk what I mean ;) Im Jamal Henderson read more

Whataburger is the BEST! literally the ONLY place open 24/7 besides Jack and I love both but I loveeeeee Whataburger cinnamon rolls *especially when they're fresh as can be , soooo good! I am in and out so fast and i love that about whataburger, they have saved me so many times on the way to school in the morning when I didnt have time to make breakfast but needed to get my kiddo something before football at 5am, nothing else is open but their BOB (Breakfast on a Bun) are great for mornings in a hurry. Service is super quick *most of the time* and I appreciate how quick they are and my order, is USUALLY right, but when it's wrong I just go inside and they dont question me. They should give something free when the order is wrong though, I did go through the drive through for a reason.... not to have to go inside. It's pretty quiet inside this location especially when I go, super early in the morning or super late at night. 4 stars because unfortunately my order has been wrong the last 3 times I've been here, but they always make it right when I go inside. I much prefer the location at Custer & 380, because Phillip is the man and I will drive further just to see him because he is so friendly and ALWAYS makes sure my order is piping hot and correct! PHILLIP GETS 5 STARS ALL DAY LONG EVERYDAY!!!!!! GIVE THIS MAN A RAISE!!! read more

very bad customer service white lady needs training on how to work drive through. she talks too fast and looks un happy to work. didn't give me the correct change so i guess she basically stole from me too. Its all great tho she probably needed it for herself read more

Long lines, incorrect orders, & cold food. ALWAYS check your bag - they constantly forget entrees and sauces.

Fresh food and amazing service!! Everyone had a positive attitude and had the food out quickly!

food is delicious , they have service by getting the food out quickly and serving our customers. they have hard working employies and they are very kinda. read more

Food is always good at this location. Friendly employees and the restaurant is always clean.

I typically stop here to grab a drive-thru " breakfast on a bun, BOB" when hitting the road heading north. For Whataburger aficionados in the area, you know of what I speak. An unbelievably delectable patty of breakfast sausage, egg(not the McDonald kind), and cheese on an impossibly soft toasted bun. Its a winner, so if you haven't tried one...! Ive also had their standard Whataburger hamburger and its good. Not quite as good as other Whataburgers i the area but close. read more

Whataburger - Alittle breakfast for the road! - Burgers Near Me - McKinney, Texas

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Our order number was 205623 The manager for this Whataburger, Carlos Ramos has great customer service, and is always making sure that our orders come out correctly. The staff are friendly as well Will be coming back to this location in the future read more

First one in line at drive thru. got my burger. it was cold as ice. how does that even happen?

Was in McKinney this past week and was hungry. I had a little time before my meeting so I went to Whataburger and enjoyed every bit of the cheeseburger that I ordered. I definitely recommend Whataburger and this location in McKinney provided fast service and good food. read more

Clean. Friendly. Food as was expected. That's all one could ask for from a fast-food burger joint. read more

Whataburger - Look like the cops use their driveway as a pull over spot - Burgers Near Me - McKinney, Texas

Great menu to choose from Rapid order Great customer service Great meal Great drinks read more

Whataburger - Burgers Near Me - McKinney, Texas

I have not been to a Whataburger in years but everyone talks about the great burgers. So thought I would stop by for a burger and fries while traveling. I went with a jr burger with cheese and all the toppings. I have to say not impressed. Burger was so thin and dry and toppings had no flavor, fries were okay but not hot crispy like other fast food places. The spicy ketchup adds some flavor to the meal. I am not sure if all whataburgers are at this level of mediocre food, but I wouldn't be back. read more

Food- 7.5/10 Service- 7 Ambiance- 5.9 The bread was a little soggy. And the chicken tenders were a little old. read more

05/19/22- thursday received great customer service!!! everyone gets a "five stars"... thanks a lot!!! jjay r1616 read more

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I was at your restaurant today @ 11:48 am as I placed my order in ENGLISH, cashier Deyanira T. responded with " I don't speak Spanish". I responde with What? In English. She again repeated I don't speak Spanish." I had spoken to her in English. Deyanira T. called a Spanish speaker to take my order. I informed her I had ordered in English. The other employee stated yes I heard you, you ordered #2. Dayanara tried to deny me services because she assumed I spoke only Spanish. As your employee she represents you. She tried to discriminate against me, I suggest you review your videos in regards to this incident. read more

Whataburger - Receipt of date time of visit - Burgers Near Me - McKinney, Texas

I always forget that the burgers do not come with cheese and most times the cashier will ask if I want to add it, thank goodness because cheese makes it. Ordered the whataburger jr last night for dinner and wasn't asked if i wanted cheese this time. :( The dining room was pretty full. It took 10 min to get my burger. Longest wait I've had at a Whataburger location. The burger was fresh though. read more

Manager Carlos is rude, unprofessional and mean. Pointing customer service and poor leadership skills.

I work right across the street and come here about five times a week. The customer service is always GREAT I can't speak for every employee there, but every manager I have spoke to is awesome I've always been taken care of. which probably is the reason I continue to go five times a week! read more

I rarely go here. Never had even warm fries. This morning it was just on the way. Hats off to the breakfast crew. Good warm food and great fast friendly service. I'll still avoid lunch and the cold fries and the burgers that look like an elephant sat on them, but I might try breakfast again. read more

I ordered a patty melt on my mobile app. I got a raw patty!!!!! The worse whataburger I've ever been to. read more

Whataburger - Whataburger Patty Melt - Burgers Near Me - McKinney, Texas

They were really nice to me and my family when I had just came from therapy they were really nice and did not be jerks and the place was clean neat read more

Being native to CA I'm no stranger to chain burger joints. In n out clearly being a west coast favorite, but five guys, feddy's, as well as shake shack all have Whataburger beat in my opinion. I had flown in late, and it was my first time in Dallas. My friends that had moved here from out of state said this place is a staple, and despite it not being the best, it's more of a right of passage. I wanted to follow their advice so I checked this place out. Ultimately I wasn't very impressed. Everything seemed to be just "okay". A place I would probably stop by in a pinch if I was hungry, but nothing I would go out of my way for. The burger was oily, but the fries were hot and crispy. Topped it all of with a large coke and it was able to hold me over until breakfast the next day. read more

Whataburger - Burgers Near Me - McKinney, Texas

Slow drive through. Food was not what we ordered. Best of all, the receipts have no prices on them?????

Trifling amount of fries after 45 minute wait with only 6 cars in front of me, hell nah read more

Whataburger - Burgers Near Me - McKinney, Texas

I love this place! Especially the burgers and strawberry milk shakes. Definitely my go to fast food place!

It's honestly faster to go to the one on 380/Lake forest. Not only that but the amount of times of gotten home to having half the stuff I ordered is ridiculous. Staff is nice, must be poor management/training. Tonight my burger looked like it was hit by a semi truck and I was not given my fries, even says it on my receipt. Unfortunately enough is enough and I will not be going to this location in the future. If you are brave enough to try, enjoy your 30 min drive through wait with only 4 cars. read more

This is the best food I have ever tasted indubitably my brother loves this restaurant I would recommend this to anybody in the world

This is a great location honestly one of the best but jeez whoever management is don't let coworkers yell at coworkers in front of customers

The fries were very hot and fresh but no so much for the burger. Got the bacon cheeseburger and it was maybe warm at best. Defiantly tasted precooked and especially since it was out to me in about 3 mins. Not the worst I've had but I've had better. read more

-1 I'm not sure what's happened to the meat or cheese but my cheeseburger was Too Salty!!! I couldn't even eat it & It's always cold when we bring dinner home & we live close! read more

1 at best. Incredibly slow, more than enough order is wrong and just not good! I know with nobody wanting to work these days it is hard being short staffed, but this goes beyond that. Corporate needs to come around and do checks! read more

They don't answer my calls and food was cold. They don't do my orders right and most tune it's cold. read more

The place sucks now. A bunch of rude workers who don't care about getting your order right and whenever you thank them they just reply with a "Yuh Yuh" or "Whatever" This location has gone downhill and i hope they change read more

Don't go here they do not get orders right . Take way to long In the drive thru . Double check order before I leave .

Went through the drive-through window at about 6:25pm on Sunday, September 19th. Bad enough that the drive through took me twenty minutes to get through and there was only one car ahead of me! But when I got home (maybe a five minute drive), our two burgers were both COLD and dry. I had requested mayo on my cheeseburger. They gave me catsup and NO CHEESE! The fries were also cold. I ate my onion rings on the way home. They were hot but barely fried and very light in color. The young man at the window was courteous. TOTALLY UNACCEPTABLE. I'm calling the manager and requesting a refund. UPDATE: I called the store, let it ring for thirty rings, no answer, no answering machine/voicemail. Contacted corporate. read more