I have a motto try try again. Yes I gave Whataburger another chance. Some people would say Why ? Why? If you knew me I give everything a second chance, third ,fourth chance. The line was short so I hopped in. She didn't understand my order but when we understood she apologized and corrected the order and offered me a free senior drink while I waited Her service was excellent and efficient. I was delighted Great improvement Whataburger!!! read more

I used the drive thru again and had a positive experience. They have two lanes for the drive thru so the outside lane gets personal service for payment. I was using a coupon for a free Whataburger and it didn't throw her at all. I requested no onions and extra lettuce and tomatoes on my burger. They nailed the onion and lettuce request, but either the normal tomato amount is poor, or I didn't get extra. That said, the burger was hot and tasted great. Overall, I found this to be a solid drive thru. read more

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Slow and uncaring customer service, place is a joke compared to other locations and likely needs a change in leadership

This Whataburger location has gone downhill waiting in line for 45 minutes. That's not happening. I just took off. I hope this place does better. read more

Zero reason to go to this location. Tried again, I know, my own darn fault. Anyone rating this location over a 1 star I can only assume is an employee, friend, or never gone. Horrible service and quality. read more

Just tried to order a small drink & sat trapped in drive through for eternity. No excuse for that & there should be a way to nope out of drive through when service is that slow. Never again: Whata bad experience! read more

1 and a half star rating is well deserved. Screwed up my order twice in four minutes, and have on several other visits. It isn't complicated, folks. I'm not going back to this location.... You'd think corporate would be looking for a true leader with all of these awful reviews.... Pathetic. Worst whataburger of all. read more

Love the onion rings and the double bacon burgers. Only negative comment is being "forced" to leave 85 characters or you can't leave a 4 or 5 star rating! Your missing out on potentially more reviews from customers like me who just wanted to say...Love the onion rings and the double bacon burgers. read more

I will not be going to this location ever again after they served my wife raw chicken on her Buffalo Chicken Sandwich on top of giving us watered down drinks, no cheese on my cheeseburger, and an overflowing chocolate shake. This location hasn't always been the greatest but this is just unacceptable. You're better off going to one of the other many burger places or driving to the Cedar Park location. read more

Disclaimer: I FREAKIN' LOVE WHATABURGER! Now that that's out of the way and we're all on the same page, on to the main course, the review. This location has come a long way since it opened. They get orders out in a timely fashion now and orders even come out right! They are morphing into the well-oiled machine that the Cedar Park location currently is and it just delights me because... I FREAKIN' LOVE WHATABURGER! Did I mention that already? This location is also close to Chateau Simmons so it's super convenient to pop in on Saturdays for lunch while out on my weekend adventures... erm... errands I mean. I really dig their Whataburgers with cheese, some extra onions, and hold the pickles. You are of course free to order you burger any way you like, but mine is pure heaven on earth. The fries are quite awesome too and I love that the drink dispensers are out on the restaurant floor and available for immediate and frequent refills. And yumm yumm yumm that Whatachicken! So to sum up... I FREAKIN' LOVE WHATABURGER! Go in sometime and maybe you will too some day. read more

Slow. So incredibly slow. Long waiting times. Super unfriendly workers, the service in general is horrible. And even the food was just...eh. I normally looooove whataburger, but please DO NOT go to this location. Seems like a management problem! This location is off the list! read more

You gotta stop hiring brain dead workers...was there at 1 am. To buy a few things...said it twice.....need ketchup...light ice....onjons and bacon...... Got home...fulll ice....NO bacon, NO ketchup.... So from now o. IF i go there again....i. going to block the driveway...and open up each hamburger...and check everything.... Cooks- braindead Drive though- cant remember Any order Sad , sad, world read more

Slow. So slow. Stay away. Don't get in line if you have anywhere to be. I can't veneer how long I've been waiting here.

I waiter here for over 15 mins for a curbside order when I called the manager told me that curbside was closed them after she hangs up I see multiple cars pull up just a bunch of lazy people read more

Whataburger - Burgers Near Me - Leander, Texas

OK, right up front: I'm not one of Whataburger's 'true fans' as I've had very variable experiences when it comes to food quality at this chain. However, I have to give credit when I come across a well-run outlet, and this is one of the best. It's brand new at barely a fortnight old as of July 2021, but they're still hard at work shaking out their opening-week kinks. My favorite item on the Whataburger menu hands-down is their Patty Melt. For the young'uns out there, the patty melt was invented in California circa the late 1940's. Traditionally, it's a hamburger patty on grilled rye bread, topped with onions and melted cheese (often Swiss). Whataburger swaps out the rye for a griddle-browned set of Texas Toast, a couple melty slices of Monterey Jack, and a dash of creamy pepper sauce. And you know what? It works! My order came out promptly, and both the entrée and the fries were piping hot. Service is still learning its trade (cashier still learning all the buttons, for example) and the staff is kept busy keeping things clean. Two thumbs up, and here's hoping that they're able to keep up these standards long term. This place scores a 5 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK having a nosh here with Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

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Santana fell early this morning being helpful fulfilling my mobile order and he hit his head and I heard it. I hope y'all make sure he sees a doctor just in case he has a concussion!!! read more

It's great to finally have a Whataburger locally but there is some room for improvement that I believe is mostly from staffing shortages. Because of staffing shortages, you will always wait a long time here. If you're okay with having to wait a longer time then it is worth the visit still. The location is modern and well decorated. It's still Whataburger but it is one of the nicer locations. Finally, the food is consistently what you'd expect to receive at Whataburger. read more

Much improved - the management and crew work as one team. The Tea is fresh, orders right, food hot - like it should be. The staff is friendly and to the point. Huge change - great work! You have my business! read more

This is a #10 w no tomato's and "extra" lettuce- meaning no tomato and literally one little piece of lettuce added on. Oh and also here is the amount of "sauce"- they also forgot to give me my large onion rings. Literally the worst whataburger I have ever been to. I have continued to give them a chance due to convince and my love for the chain but I will no longer give my money to this over priced POS read more

Whataburger - "Extra" lettuce - Burgers Near Me - Leander, Texas

Please save yourself the headache and use a different location. This location has gotten my order wrong more times than it's been right lol . read more

Got my order wrong. They don't know how to roll a taco. My coffee was good. My friends wasn't fresh. Ice coffee is hot is a no.food didn't take long. My chair was sticky. read more

DoorDash order. Well, hubby did it because he knew I'd been wanting to try that banana pudding milkshake. Welp, no milkshakes via DoorDash. Ok, fine. Order arrives, we live like 2 miles from the restaurant, and the burger is cold and the meat is so tough and over cooked. The onion rings are cold. The chicken strips are cold AND missing the gravy. There's no ice in the drinks. Like absolutely none. They didn't give us the ranch we ordered for the rings. So we paid $30+ for two cold meals, missing condiments, and two hot drinks. read more

Ok, ok I know it's fast food...but it's still a product that costs money ($30!!) and should be served as promised. My order that an 30ish old adult MGR handed me was: 1) missing onion rings. 2) had an expired salad 3) the bun on my special of the month burger was like a rock and stale 4) I 'bout chipped a tooth on beef grizzle 5) the grilled chicken sandwich looked like it had been on a sit N spin before being wrapped. So I called. Got a different mgr OTP who DID: Apologize Offer to make it right that night or the next day Gave her name Did not offer a money refund. Went back that night, and after laboriously explaining why I was there, was given all fresh food and the missing (warm/not hot) onion rings. So there. Redeemed themselves. I Still can't wrap my head around how my first order was $30 for two ppl at Whataburger though! read more

Whataburger - Whatabutger double bacon special burger. Hard AF bun, and forgot my onion rings. - Burgers Near Me - Leander, Texas

if I could apply a beg score I would!! Terrible service in pers and through DoorDash. 1 hour to get a tender basket is insane!!

I came here expecting to get a water burger, I did not get a water burger. The server got angry with me because I asked for a water burger. Isn't that what you guys serve? Instead of a water burger I got just a regular old burger. I just wanted a water burger. Why is that so much to ask for?!? The resturant was dirty and old. I also ordered chicken strips. They tasted like generic frozen chicken strips! Absolutley disgusting! If I could give 0 starts I would. I will not be eating here again. read more

Whataburger - water burger that I wanted but did not get. - Burgers Near Me - Leander, Texas

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The service at this location is the worst. I came in for a simple order for breakfast. Waiting over 10 minutes and there were only 2 people besides me waiting. The management really needs to get the store's service up. I keep giving theme another chance but it is always nothing has changed since this location opened. Update: 20 minutes to receive food. read more

Always a slow wait here! I literally drive 8 minutes further to a different whataburger because it saves time!! I have sat in line here for the last time ! 30-45 minutes is not uncommon. They have always gotten my order correct though and the food has been hot and fresh, hence 2 stars!! Management needs to wake up here and help make the drive thru experience better. read more

Trapped in line for 30min!! Hot fries cold burger. Cars behind hot food first, yet still stuck in the line. Poor design!! read more

I guess I'm an either a glutton for punishment or or I believe that with enough negative reviews changed would be made. I love Whataburger . If there is one positive , it would be the food is good! However , this store is in desperate need of a management change. My wife wanted Jr. burger tonight so we drive to Whataburger. We were the only car in the drive thru. But but nobody came over the intercom to take our order for over 5 minutes after we got there. I finally called out "Hello!l and a guy comes back asking me to wait a minute. Then I wait another 2 or 3 minutes. In order my wife's Jr. burger with no onions and tomatoes. When we get home , it's a large burger with everything on it. If you are going to make us wait forever , at least get the order right! Do I dare keep hoping management gets it right??? read more

I usually will order from favor or Uber eats for lunch/dinner and never any issues, will occasionally stop on my way home, they are much faster and get my order right compared to other locations. However, I got breakfast from there the other day and something didn't taste right. So I found a few grey spots in the egg, which I know can happen when cooking super high temperatures and being heated (cause fast food) but...there was an entire rubbery gray coating on the entire bottom half of the egg which was really gross! read more

Whataburger - a hand holding a piece of food - Burgers Near Me - Leander, Texas

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Terrible Whataburger. Been many times and it's always cold and sloppy. What a shame!!! read more

Excited to finally have a Whataburger here in Leander! Apparently the whole city shares my excitement because this place was PACKED last night. The double drive thru line was down the block, and there wasn't a parking spot to be had. I waited in the drive-thru line for 30+ minutes which hopefully isn't the norm, but I understand they just opened and have some kinks to work out. Food was good (I always get a Patty Melt), and my order was accurate. Friendly staff as well! I look forward to coming back. Welcome to Leander! read more

Whataburger - Burgers Near Me - Leander, Texas

Cedar Park, TX on Bell BLVD (183) The employee at the drive thru window was rude, I was the only vehicle at the drive thru, and he told me to pull up to the end of the driveway, when I questioned him he rudely told my because that's the rule, and the new manager implemented this rule. I've been a patron of this location for 15 years, I will never return to this location ever again. Employees have been so self entitled, and rude, what ever happened to customer service. read more

Had the most disgusting experience. My sandwich looked perfectly delicious, and was until I looked down and realized my whole damn sandwich was RAW MEAT. The fact that I waited 15min or more on this sandwich baffles me. I have never ate something so raw in my life. U guys really dropped the ball, and your cook should be fired. Absolutely unacceptable. Called the manager and was refunded. Will not be returning. BEWARE read more

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This whata offers by far the worst customer service I have ever received. For one, I have waited over an hour within the drive thru lane. Second, the times I have ordered inside for takeout have been horrendous. When being inside I have to waited at the front for an extensive amount of time without being helped by staff. I have had to flag them down in order to order. The staff is also very rude. Many time I will receive my order and then forbid I need ketchup or any other condiments, because that will take another additional 20 minutes to receive. I do not believe I have ever had a good experience at this location. read more

Ordered a plain and dry Whataburger, got home with this monstrosity with THREE PATTIES and ketchup on it. Needless to say I had to throw it away. Was already home before I checked it. Today I came in and a simple burger jr and onion rings took 17 minutes to my table. How is a fast food restaurant so darn slow? read more

This place doesn't not surprise me with their lowest reviews out of the few branches north being the newest but the worst. The manager is always aggressive rude reflecting a toxic environment on her employees. Part of it is that all the people that work here are just teenagers and young adults so sad it's been this way since they open. Manager needs to let go read more

Yall don't prioritise pickup orders! That's so bad! You only prioritise drive through! All your cashiers and everything! I ordered on the phone at night and had to wait for 20 minutes for just 2 burgers! Stop playing in the kitchen and start to do something! read more

My girlfriend and I come to this Whataburger as this is in our neighborhood. We went and ordered our meal at night and ordered what a wings and the chicken strip meal and they forgot the side of ranch for the what a wings and the gravy for the chicken strip meal. One guy brought the gravy and we asked the lady for ranch and she goes to get and and before handing it to us she says in a rude way "next time you need to ask before because we charge for these!" The way she said that we were in shock. Orders need to be double checked before being handed to customers because this is a consistent issue with orders missing items. read more

Writing this review as we have been sitting in our car waiting 20 minutes now for our food. Can see the employees inside moving at a snails pace. This one in Leander is awful! We sat in the outside lane to order and the guy key skipping us which should have been our first sign LOL We then moved to the other lane and finally got our order in Update: after watching several cars leave with their orders while we were still waiting, my husband got out of it our vehicle and went inside the restaurant. Apparently they lost our order while another employee said our order was given to someone else. The girl at the counter told my husband that he was the 5th person to come in tonight with their order given to the wrong person. My husband was pretty upset and asked for our money back. That took a long time too as the manager couldn't find our ticket. If this is a franchise, I would be very concerned about their business! read more