Takes FOREVER in the drive through. Line is wrapped around the building and stuck out on the main road and in the H-E-B parking lot. The line has not moved in 25 minutes. *35 minutes and we are through. read more

My first time ever having What-a-burger and I LOVED it! When I pulled up it was lunch and there were atleast 15 cars in the drive through, the line was backed up all the way into the outside entrance to the shopping center. It was everything that it was hyped up to be. I had the bacon and cheese whataburger meal with a sweet tea. This experience was the opposite of the one I had at in-n-out, which now in my mind is just an overhyped McDonalds. Whataburger actually taste like a fresh grilled burger, as soon as I bit in I knew that I had found my new favorite late night burger joint. The prices are comparable to other fast food restaurants such as Wendys and McDonalds but the burgers blow theirs out of the water! There was so much food that if filled me up for the entire day, for $8! This will most certainly be one of my go-to burger joints! read more

The orders 9 times out of 10 are completely wrong. The buns were stale and the fries were cold ....and order was totally wrong. Time to find another burger joint! Disappointing... it used to be the best. Harker Heights is way better but just too far for take out. read more

For a fast food restaurant, it isn't fast at all . I don't know how many times they came out to give food to cars who came after us . We literally waited for about 20 minutes read more

I just left this location for breakfast, my order was 1 biscuit with honey butter and another biscuit with egg and cheese. I received 2 Plain biscuits. The sad part is the lady taking my order even verified. Highly disappointed. read more

Whataburger - The receipt. - Burgers Near Me - Killeen, Texas

i ordered 25.00 Dollars worth of food and asked for a few ranch drsssing and was told to pay for it. ive never payed for ranch and upset that im being charged for sauce. i also asked for extra mustard and got none. Please remember that your not the only restaurant in town that makes burgers. you will receive 0 stars from me on your survey reviews, social media reviews, and online Google search reviews until this is corrected company wide. everytime i go to visit this location snd order. no exceptions. 50 cents for a few squirts if sauce its ridiculous. read more

"There is no toilet paper in any stalls" -A very desperate me The comment above is the main reason this place gets 3 stars. Otherwise, its what I expect from any whataburger. Its got tasty food, places to sit and hang with your whatasquad, and the whatastaff here are awesome! P.s. No they did not pay me to put whata 3 times, i just love the name of the resteraunt... read more

This place is no good. Not only is the wait atrocious, but they will only tell you to park in the front only to come out three times with absolutely nothing and claim that you did not order any food even though you have written proof and drinks. Nobody needs to wait over 45 minutes and then on for fast food, no matter what. Not to mention, with still giving the wrong order. read more

The food is always yummy here BUT the service is way too slow. Pick up the pace people! These young people need to get some job training on speed with quality. read more

Wow...it's 5am on a Sunday morning and I stopped in to get a breakfast sandwich. The floors are dirty, trash and fries all over the floors, couple of the tables look like they haven't been wiped off if hours... I am the only person in the place! Come on manager, clean the place up!! It's not like there is a rush at 4am!! So I walk out and notice trash in the grass, beer cans and trash in the parking lot. Wow... Sorry but this dirtiest Whataburger I have ever been to... I almost walked out, I can't imaging what the cooking area looks like read more

My order, which is not complicated, has been wrong every single time I have ordered it at this location. Instead of subbing mayonnaise for mustard, they leave it dry and bare. Instead of both raw and grilled onion, I will only get one. And if I order bacon on my burger, it just won't even be there even though I specifically paid for it. I do not know why multiple items in my order are always wrong here, but it is frustrating and I would not recommend this location. read more

We came here as a joke to compare East vs West Coast burgers, and WOW... best customer service I have had in a while. Mathew was incredibly polite and you could tell he enjoys working hard! I never rate fast food places, but this young man was awesome. read more

Whataburger - Mr. Mathew (the cashier) gave us excellent service - Burgers Near Me - Killeen, Texas

Oh how I miss you whataburger. Please teleport me so I can have the patty melt and my wife can have the jalapeño whataburger without mustard add mayo ;) read more

Good location, very slow service, horrible customer service, General manager is extremely rude Would not recommend this place read more

Two stars, only for the food, which is generally passable. I'm so disenchanted with this Whataburger location. During the day shift, consistently since this location opened, they always have one or two terrible employees on staff. And by terrible I mean someone with the ability to turn a good meal and 5 other decent employees into an awful experience. Whoever is in charge of hiring at this location, raise your standards...PLEASE. My experiences with said employees range from rude to...beyond rude. Loud, inconsiderate, they speak to you like they're scripted with zero common decency or respect, neglectful and overall, you can tell that these people simply couldn't care less. That's not the type of person I want taking my money, Whataburger. The food is typically on par with the chain standard, but having to deal with the employees leaves a terrible taste in my mouth nearly every time. It's not acceptable and, sadly, I've decided to not patronize this restaurant during the day shift any longer. Their saving grace is the night shift. I've had consistently good experiences with this crew over the years, even though it changes over time. Great job, great food, night shift...thanks for being decent. read more

Once again, very friendly and knowledgeable about the menu. My first time at this location and I found the service inside to be friendly, timely and accurate. I ordered the patty melt meal and enjoyed the hot, fresh meal. The sweet and spicy burger with bacon was fresh tasting with a smokey flavor from the bacon. Combined with the sweet sauce and freshly cooked onion rings ,it would have made an ideal last meal, as expressed by my husband. Noon was busy by what appeared to be high schoolers and I observed fast and friendly service just the same. The New Mexico location, Roswell, had roasted aneheims as a burger topping, not available in Killeen. Restaurant was clean. read more

Whataburger - Patty Melt with fries, yum! ! - Burgers Near Me - Killeen, Texas

I get the bacon burger with no cheese because I'm LACTOSE INTOLERANT!! Dairy upsets and hurts my stomach! Every Whataburger that I have been has given me my burger without cheese with no problem. We go through the drive through at this location and they serve my burger with cheese. My loving husband took the burger in and asked to get it without cheese. Words from your manager to him "what kind of moron gets a bacon cheese burger with no cheese?" I'm sorry I enjoy bacon with my burger also. I don't think that was very polite of her say. He came back very upset! Needless to say we won't be returning to this location. read more

I've come here a few times and I've never had a problem with either the food staff or cleanliness! Nice to see a fast food location adhere to good standards. I will come back again for more another day. read more

im a loyal customer I came in today 7.3 ordered sausage biscuit like always young rude cashier CHARLY G was extremely disrespectful never got my order she seemed miserable like she ain't wanna b there moving slow i asked about my order she became hostile saying she can't just skip to my food when there's a whole lobby waiting I did not like her tone or attitude I was just curious how much longer it would b and I wasn't given an answee it's almost like she didn't want to even go check so I left without food sad I love them but she needs to fix her attitude provide customer service thankfully someone more professional stepped inn read more

Customer service is awesome! Don't want to give details because the error was mine - which I acknowledged yet the manager took care of me. Don't want the store to be taken advantage. Doesn't happen often. BTW - the food was great too. read more

If I could give no stars I would, I have been in the drive thru pulled over to the side waiting on my order for 30 min!! You can't go in to complain or speak to anyone, I ordered 3 items for breakfast, a bob combo, order of pancakes and a breakfast burger, I am not late for work due to this unnecessary wait. 30 minutes?!? It's not a sit down restaurant. I will never come back to this Whataburger I'll literally drive 10 extra minutes to go to the next one read more

Staff was so friendly, everyone was smiling and greeting people at the door. The food was delicious. I wish there was a Whataburger in Fort Myers,FL read more

Our service was great the young lady I believe her name was Steph was Bsokutmy wonder full geT se se of humor when I tried to tell her joke...she giggle and went inside....wonderful experice and lots of fun irderung..6 read more

Dang near every restaurant I've been to will let you order breakfast anytime... but oh heck no not at Whataburger... I was going to give it another try after my last horrendous experience here but God forbid you want a breakfast item before 11pm... Never again...done with this place! read more

So I'll start out by saying I Love Whataburger & eat it whenever I get back down South. So I went to this Whataburger and the guy at the counter didn't even acknowledge me. I stood at counter for like a minute while we did something on the cashier register screen. Then he said hey and walked to the back to get a refill canister for the Tea station. Then came back to counter started messing with the screen & mumbling something about a previous customer leaving. He made eye contact with me at least 4 times and never asked what I wanted to order. So almost three minutes of standing there & no service I left. There were other workers who I know saw me too & none took the initiative to ask what I wanted to order. So I left went down to the Whataburger in Harker Heights & was instantly greeted with Welcome to Whataburger & friendly service & got my burger really fast. Totally night & day customer service between the two establishments. read more

Oh how I missed Whataburger! No one will understand unless you are from TX! Thank you guys for making it all worth the wait for a tasty taquitos and fries after a long drive from CO. read more

Whataburger is probably most famously known for it's 2 a.m. after the club/bar drive through. It is great tasting food from what I remember of those long past visits. I had the opportunity to visit for breakfast today. Food - burrito with bacon: over cooked eggs, bacon was good, tortilla was rubbery. Their picanate sauce is decent. Hashbrown sticks - wasn't really sure if they were fried mashed potatoes or what, not tasty. Service/speed - slow slow slow and you have to double check, ask twice atleast for the "extras" like ketchup, sauces, salt/pepper. I think this place is great for a milk shake on a hot day or a 2 a.m. visit when you need food because you've been out drinking. Just sayin! read more

Haven't been to Whataburger in 9 years and from what I remember... The food was great. The food at this joint was just okay.. Maybe it was because it was at night time, but they are 24 hours so no excuses. We did drive-through which took 20 minutes. Really? The food is good, but I don't like having to wait 20 minutes for FAST food. Oh, and they got my order wrong. read more

This location has its ups and downs but the food is always great and worth the wait. This is the only one I'll go to! read more

Im new to TX so the first place I came for a burger was WB.... The burgers are mustard only and they have Spicy Ketchup! Im not a HUGE fan of the burgers but all in all it did the job and Ill probobly go back.. read more

Went to Whataburger today to try it out.. do not recommend it at all. Sat in line for bout 20 mins and they also messed up my order and gave me something completely different than what I ordered. read more

Our family had a delightful fast food treat here. The service was both fast and friendly. We tend to always receive a fresh and tasty result consistently from Whataburger. This last time though, the fries were slightly limp and a little on the cold side. However, the burger was amazing. The meat patties were mouthwatering and the melted cheese between them made for a deliciously gooey result. If you're looking for a belt busting experience, Whataburger is always a filling meal. read more

Whataburger - Double Meat Whataburger with cheese in a combo meal. - Burgers Near Me - Killeen, Texas

I'm a huge whataburger lover. Unfortunately hate this location. They're always messing up orders. Stale fries and what not. Such a bummer this is the closest location to me. read more

Whataburger - Paid extra for large just to get it half assed. Might as well have paid for a size small. - Burgers Near Me - Killeen, Texas

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I ordered a dine in order. Lori was my order taker. She was friendly and nice. I used my app to get a free medium fry. I also ordered a medium drink, and a justaburger, but triple meat, triple cheese. I only wanted mustard, ketchup, & pickles. Lori has no issues taking my order. Several employees were working the lobby making it clean, greeting guests and delivering food. The atmosphere was friendly and inviting. My food was delivered hot, double wrapped and with a smile! Thanks for being Whataburger. The standards here are being met! read more

Decent place. Was very slow around 8pm. Do not go here often and probably want start. If you see a line be prepared to wait for 10 mins

I waited so long my nachos cold from freebirds and I think no one should go there cause I takes like 35 minutes to get our patty mouth and chicken tenders read more

Always good to great service. Always polite folks. Food always freshly prepared. Can't think of a unpleasant visit. read more

5 out of 5 starts for Eva! She was absolutely delightful and made my experience amazing. I've been to this location numerous times and have never felt more welcome. That women deserves a raise and a lot more respect. Thank you Eva for being amazing and turning my night around. I hope they treat you with the upmost respect and loyalty! read more

I'm really not understanding how you can wait in line for 30 minutes at a fast food place have the person repeat the order back to you and your food still be cold and wrongwtf whataburbger?!?!?! read more

I haven't even received my order after waiting in line over 20 minutes and counting. They have this 2 lane system that blocks you in. I just paid. Told employee how dissatisfied I was but he didn't seem phased. Brought my food and had to go back inside for my change!!! Never again!!!!! read more