Just left my sisters funeral and needed something quick to eat. We were traveling with a small dog (less than 10 lbs). and I was searching yelp reviews to find out if Whataburger was pet friendly. I saw several reviews saying that they were. We had a 4 Hour drive and wanted to get out of the car. I went inside to see if my dog could join us just to sit down for a bit in the corner. There was only one other customer in the entire restaurant. I was ask if the dog had a service tag and I said no it's just a pet. We were told that the dog cannot come inside. We decided then that we will just go through the drive-through and park in the parking lot and eat, since I love Whataburger and don't get to Texas that often. I went back inside to place an order to go and received zero service at the counter. There were no other customers in the restaurant at this time. I was not even acknowledged. Everyone was focused on an issue at the drive-through. Worst experience ever. Thank goodness there are a lot of other dining options on University in Denton. Taco Cabana got my business that day. read more

This was literally the worst fast food experience I've ever had. I would give this place zero stars if I could. Pulled up in the drive thru around midnight (whataburger starts serving breakfast at 11PM) so I expected them to already have a steady flow of customers plus, this location is less than a 2 miles from 2 large universities. I waited 30 minutes in the drive thru for one taquito, who waits 30 minutes in a drive thru? When I got to the drive thru window the server didn't even give me a heads up that it was going to take a while (although from reading other reviews I would guess that this location is always slow). I've been to a ton of whataburgers and had never had a bad experience until this location (and the one less than a mile away from this location- steer clear of these whataburgers). You'd think that being a fast food chain restaurant in a college town would mean this location would be fast or even normal speed, it wasn't, expect at least 15-30 minutes to get your food. Save your money and go to the other surrounding fast food restaurants. read more

Oh man... I wish I could give this place more than two stars but I wonder if that is even being generous. The lines are always atrocious and once you get in it, you are stuck. It's been usually 15-20 min for me and I have been there at all times of day. Sometimes they get the order right, usually there's SOMETHING wrong... I have to make sure I'm not being charged for a meal when I only wanted an entree, then they try to tell me I had ordered a the whole thing, no, I hadn't... I'll tell you why... more than once I've had cold fries, stale fries, and toast that leaves a lot to be desired. Meals are just not justified in my experience. Sometimes the chicken is ok, but they have messed up on my burger order and I'm just a little disenchanted. read more

Consistently disappointed by this location. If you use the app, good luck if you try delivery. We tried last Sunday, and it never got delivered so I guess I'm out $39? Called the location, they can't help. Called corporate, kind of useless, even filed a BBB complaint, nothing. Just be aware if you go to this location that the people are nice, but you probably didn't get your full order and most likely had to wait longer than you ever thought you'd have to for fast food. read more

Worst customer service from the young girl at the front register. Maybe she was having a bad day?????No acknowledgment no nothing just rude.....should have went to Chick-fil-A next door. Also so SLOW. read more

Visiting Texas from out of state, and Whataburger was recommended as a place not to miss. Having had good chain burgers from around the country (In-N-Out, 5 Guys, Checkers) I was excited. I got a Bacon Cheddar Whataburger with side of fries. It tasted like an average fast food burger, on par with McDonalds or Burger King, really no way to sugar coat that. Fries weren't anything special either. I give 3 stars since this location is new and clean and had quick service. But based on the food, I can't recommend this as a place to seek out. read more

Whataburger - Bacon cheddar whataburger with fries - Fast Food Near Me - Denton, Texas

Ate here a few days ago, the tables, floor, and bathrooms were clean. The staff was friendly and the food was fresh when it came out. It's a great restaurant and I will be back in the future. read more

Oh my God!!!!!! I got in line. Only 6 cars in front of me. How long can it take, right? Can you believe there are still 2 cars ahead of me and I am coming up on 1 1/2 hours already!!!!! Idk how it can POSSIBLY take THIS long. Insane read more

If I could leave negative stars I would, I ordered the spicy chicken sandwich about two weeks ago and it gave me a terrible upset stomach so I avoided whata for a while but today decided to give it a chance again, biggest mistake, I waited in line for about 20 minutes only to get three bites into the sand which and realize my chicken was completely raw, I then had to make myself throw up to try and avoid digesting what I had already ate, and all I got was an "I'm sorry" and $6 back, never eating here again read more

Whataburger - Raw chicken - Fast Food Near Me - Denton, Texas

Tired of this place giving out cold fries. Not even just cold. Taste old. Not going back

Terrible service and everyone was rude. After we sat down, they threw the food down aggressively and walked away. When asked for sauces, the young thicc white girl just walked away with no reply. After ordering food there, the employee said to make sure to keep the receipt, in case "they fuck up your order." read more

Got to drive thru at 10:50, waited in the slowest fast food drive up known to mankind. At 11:12 got to speaker with only 5 cars in front of me when I arrived. Started to order biscuits and was told sorry we stop breakfast at 11:00 Am! How sorry is that! I'm done with you all. I'll go to McDonald's where I can get Breakfest and great coffee! What's burger is by far the slowest non caring business in Denton! read more

Its deLICioUs!!and ya so EAT IT cuz there AmAZinG and i LoVE it and I cant with you people who say its gross well you know what uno reverse YALL ARE GROSS read more

Tried to pay for an officers meal in the drive through and the lazy lane b girl simply said "NO". Really upset me because I am a big supporter of police and fire. Simply because some lazy cold didn't want to do their job....... Unbelievable. I will never come back to this location. read more

Food is ok here. There was a line nearly out the door, only one cashier who was obviously new. She was friendly but someone should have been helping. Really slow service, one employee was walking around asking if everything was ok but no one had food. Not an efficient use of resources Next visit received a cold whata chicken sandwich, stale breading that seemed to be sitting around for a while. Terrible food. They should change the name to Whata'brickin' sandwich. read more

unacceptable experience. missing lots of items, shake was the wrong size, and what they gave me was under filled and not blended. the food was good, but waited at the window for far too long, many people walked by the window, and then missed many of our sauces. not a personable or texan experience. guess that's what you get when whata is bought out by chicago. may as well get inn and out... read more

Whataburger - unblended shake - Fast Food Near Me - Denton, Texas

This location has friendly service, offers good burgers but they are rather slow getting the orders out. They do shift the cars into 2 lanes to help expedite things along though which is nice. read more

This appeared to be a new Whataburger. It took time to get to the window... because the food is fresh and the gal at the window is polite and thorough. And the burgers were AMAZING. PLEASE open a franchise in Colorado. read more

Tonite we decided on a quick bite before heading on home from work. The hubby ordered the number 1 meal and I ordered the chicken meal. I had to take the chicken meal back it was over done, the gravy was water. I know you're reading this and wondering why I'm giving them 5 stars. The young man who took our original order was super nice when I presented the food back to him. He said let me check on the fryer and the gravy cuz that's not right. He examined it all with disbelief that they got it wrong. He comes back and said I will make you a new order myself. Ok cool. I then bring the fries back because they will be cold by the time my new chicken comes. Lol. Laughing at new chicken. I'm waiting on the new order eating my husbands fries and chatting with him. The young man comes and asks me for my receipt. He says we're going to refund you your meal. I'm in disbelief! You don't have to do that is what hubby says but he's gone like the wind. The manager comes back with the receipt and says I refunded your chicken and I'm sorry it was wrong when you got it. We've got it coming up in a few minutes with fresh gravy. Sure enough the young man comes with the food and a smile. It looks much better and my gravy is gravy not soup! Yay! I am an extremely happy camper!!! Fries and gravy yumminess! Yes they deserve 10 Stars for offering superb service!!! Yelp only allows 5 so 5 is what it is!!! read more

After having to inexplicably having to wait in the 'B' lane when the 'A' lane was empty, I was not let down. I did not catch his name, but and he charismatic carhop that assisted with the delivery of our food (and more importantly the 9 picante sauces he sent us home with) made the trip worth it. Well done. Drove out of our way to come to the Rayzor Ranch location. Keep up the good work read more

This Whataburger is terrible. There's another Whata down the street that is ten times faster and more reliable than this one. Drive through is incredibly slow. This is the third time that I've placed an order for curbside pickup and the order was wrong. I went back to get it fixed and it took incredibly long. I ordered my food at 5:15 and didn't eat until 6:45. read more

the line isn't even ridiculous. yet spent an hour waiting for my "fast food"?? this is insane where are the managers? No whataburger i've ever been to was this slow read more

What are these employees doing? How many times will we have to walk through this parking lot back inside until you can get the order correct. Let's work on our critical thinking skills before we let a bunch of newbies operate a business. The food was great but the service is terrible. All be contacting the corporate office. read more

I am a Trcas Boy, so I am a Whataburger guy! True and true. And I know from experience that you wait a little for your fix BUT! This specific location takes way too damn long. Literally waiting 30 minutes. Wouldve left but can't pull out of drive thru circle. Only reason for 3 stars is because I still love the chain, Chicago may have f'd them up though.. read more

Some of the worst and slowest service I have ever received from a Whataburger in my life. The staff was also rude. Please choose somewhere else to dine. read more

Food was great as always!! I wish I could say the same about the drive through service at night. They're were rude and seemed very bothered with us due to a mistake they did because they were being very short while my ordering. read more

Normally I never do reviews but I made a Yelp account just because of this place. (Brace yourself) It seems like every single time I come here something is wrong. Almost every time I ordered a large size I never got large fries, it happened so much that I thought it was normal to have small fries. Most visits gave me a half cooked burger which is especially annoying when you use the drive through and only notice when you get back home. My most recent visit gave me the correct fry size (yayyy) but with cold fries and a sub par burger. (noooo) So thats my first ever review on something, and I won't be coming back to this establishment. :( read more

What the heck!!!!! I have never waited so long in a drive through line.... over 45 minutes at 8:30PM on a Friday night. Absolutely horrible. Get your act together. read more

Staff is super sweet at 3am! A little mess up on the order and waited a while for food, but came out hot! Definitely would recommend this location if you're in the Denton area! read more

Aye idk who tf was back there when i came but they need a $50 raise for this food. cinnamon roll was so good my tongue almost went down my throat with it. Then the fries was so fresh it's ridiculous, Had me in this hoe talking to jesus himself. keep up the GREAT MF WORK. read more

If I could give 0 stars I would. I waited 20 minutes for my order-3 burgers. After three people behind me got their order I asked for mine. They had a double number ticket and apparently gave someone else my order. Then they remake my order and give me someone else's order. After driving off we have to turn back and ask for our order. Not sure what's so bloody difficult. Won't ever come back to this location. read more

The reason why whataburger takes a long time to get your food is because it's freaking piping hot and fresh and delicious. It's not sitting around pre-made and I love the new spicy ketchup. Let's all just be thankful we have whataburger at all, because this Texas-based joint is the envy of all. They wish they had dis. But for real, the burgers are the bomb, I get them with mayo. This location is better than the other one down university. It's newer and quicker and doesn't get robbed on the regular. Yummmmmm. read more

One of the slowest Whataburger and will never go there again. Waited behind only three cars yet it took 25 minutes to get two kids meals, small fries and three shakes. Upon getting our food, they shorted us the small fries, I brought it up to the window clerk and she said i know I put them in there. I said DO YOU WANT TO CHECK??? ....she said yes! Needless to say the wait was met with terrible customer service. Good bye Whataburger! read more

We just left this Whataburger on University in Denton, Texas at 11:50pm on our way home from an out of town football game. This crew was outstanding! The orders were rolling out in the kitchen like a ticker tape. There was a post-game teenager at every turn. The ice machine was stuck. The line at the drive thru was 10 deep and peeps at the register were twice that. Yet, no one was rude or upset. Every staff member was working double time to make sure everyone got what they needed. Thanks Denton University Whataburger staff for doing your job with a smile ! read more

I sat at the speaker for 10 minutes and noone came to the speaker so I pulled up the window and they had a attitude about serving me. They gon have to fight next time. Worst service ever read more

Not sure about the inside service, but the outside service, attitude, and friendliness was great. Nice people, got everything we ordered, hot and fresh. Whataburger is a Texas institution, even if they messed up on something, they would fix it. My goto burger place when I can afford not to buy dollar menu. read more

If your from Texas you already know that this is the place to get a good burger. They are always hot and fresh, fries are never stale or old. Staff is quick and friendly. Late night place to grab a good meal! read more

Best whataburger in town the staff is courteous and kind.the food is always fresh and delicious. There's no other whataburger in town like this one. A little bit more tedious than most whataburgers but I enjoy that about them they make sure you have all your condiments and enough of them... napkins are always in the bag. read more

One of the worse Whataburgers ever. The often get the order wrong. For example, I order UNsweet tea with extra ice and recieve sweet tea with very little ice. I order and pay for avocado on my burger and do not get the avocado. The food is usually cold. I would rather drive to the location on Loop 288, which is further, than go to the location on University. read more

Went to the drive thru and drove home not looking at my order since I was in a hurry.. big mistake! Ordered a meal and didn't get the fries, ordered a salad and didn't get the right dressing, was asked what kind of ketchup I wanted and didn't even receive any in my bag! Absolutely horrible that you spend $20 on food and cannot get what you ordered! read more