This place is always clean and staff is friendly. I've been coming here for years and maybe once a week. They will walk around the restaurant and ask each table how every thing is and if they need anything. Definitely not lazy and always smiling. Just what you would want coming to whataburger. Thank you for being awesome! read more

Gravy was piping hot. Just how I like it. A young woman walked out my order to my table which was appreciated. She also brought me my sauces upon asking for them. read more

Whataburger - Deconstructed Sausage Biscuit - Fast Food Near Me - Denton, Texas

Although there are many ways to screw up a Whataburger, this location avoided the pitfalls and built me the perfect Whataburger With Bacon And Cheese - or so I thought. Later, when I had mild stomach issues and my wife had the full upset stomach experience, there was no doubt that this Whataburger was responsible. If they read this, I hope they'll redouble their efforts towards food safety. read more

Unreal! Worst experience. This place sucked. Super unorganized. Super delayed. Restaurant was practically empty, yet the 5 or 6 people there seemed to all be waiting for their food. Turns out many of them were actually drive-thru orders that had been sitting and waiting in the parking lot and decided to come in to check on the status of their food. We ordered at the counter for "eat in" and only got our food after waiting for 30 min AND after reminding them multiple times that we were still waiting for our "fast" food. Half hour for fast food burgers?!?! After our food came out, they shorted us one item and we had to wait about 10 more minutes for the final burger. So many other places we could've gone. read more

The customer service is absolutely terrible we came in at 11:55 to get food we were standing at the register for 10 minutes multiple people passed by and no one came to take our order and the manager just ignored us and on top of that our food took 20 minutes to come out it takes away the point of "fast" food wouldn't recommend read more

We only had one car ahead of us when arrived. It was 12:15 on a weekday. The person who took our order was very inexperienced. We had to repeat our order multiple times. Then we were waiting in line behind one other vehicle for 14 minutes. Good thing we were not on the clock for a lunch break. When we finally made it to the pick up window. Paid and ready to pick up our food. We were told to pull up to the curb. Then we were made to wait an additional 4 minutes. What part of fast food is this? Seriously. 20 minutes to get 2 sandwiches and fries? Oh. And a large flat drink? For almost $27. The sandwiches were delicious. The fries tasted like the oil was 6 times overdue for a change. Get it right Whataburger in Denton! read more

I do not live in an area where there are Whataburgers so when I was looking for a place to grab a quick to-go bite. I had to try this place again and it didn't disappoint. My burger was tasty and so were the fries. From the time I ordered to when I was back in my room was 23 minutes so it was pretty quick. Exactly what I was looking for at 10pm. I did hear After the fact from a friend who grew up in TX that I should have gotten the spicy ketchup. Next time. read more

Whataburger - Menu - Fast Food Near Me - Denton, Texas

First off I have never eaten at this particular Whataburger. It looks new. So my son and I stopped to eat after his class, and ordered online as we were about to walk in, so it would be ready sooner. We checked in at the counter and got our drinks, they knew we were in the store. The app said (confirmed by the young lady at the counter) that it would be like 2 minuets. Great!! We got our drinks and sat down to wait. People came and went... we waited. I went up to ask and was told they were working on it. 12:45 check in, Est time for food was 12:47... 1:10 came by and I went up there again! FINALLY, they find mine! Sorry , they had been looking for my last name instead of my first name! It's been there they whole time!! My son had to wait for his to be made still, and he had ordered before me! No apology, just hey, here it is! Still not made right! paid for grilled jalapenos but did not get them. But I didn't want them to have to remake the sandwich again.. another 15-20 mins NOT my favorite Whataburger. on the good side the ladies that were working the counter were nice. The manager in the back was being a... lets say she was not as polite as she should have been. Love me some Whataburger but cannot recommend this store * 1 star rating * with an extra star for the front counter! read more

I had an in-app offer for buy one Whataburger, get one free. I ordered and paid through the app, as I normally do. I selected curbside parking and checked in when I got there. Another car doing curbside pickup arrived after me and ended up getting their food before I did. I ended up waiting 15 minutes before I went inside to ask about my order. When I got inside, they handed me my bag and I was on my way. When I got back to work I opened the bag and realized one of my burgers was missing, AND the food I did get was cold. Hopefully this is a one-off mistake because this is the Whataburger in town that I go to the most often. Today's lunch was disappointing... read more

Whataburger - Fast Food Near Me - Denton, Texas

I swung by this Whataburger during the day, and let me tell you, the drive-thru was a total madhouse. The lobby was wide open and bustling with customers, but it seemed like the only ones getting the cold shoulder were those arriving on bicycles. As I got closer, an attendant--a young woman sporting bright red lipstick, a Texas-themed shirt, and a single, rebellious curl perched on her forehead: looked me straight in the eye and bluntly said, "We're closed." This was despite all the signs of a busy operation. No explanation. No apology. Just a flat-out rejection. When I shot back, "I'll take my money elsewhere," she muttered something under her breath: "Money?" Not loud enough to start a scene, but just enough for me to catch it. Just enough to convey her disdain. Let's be real: this wasn't about rules or safety. It was about attitude. It was about someone wielding just enough authority behind that counter to show bias right in front of me. If this location has a rule against serving customers on bikes, it should be clearly posted. If not, then what I experienced was plain discrimination. I wasn't being aggressive. I wasn't making demands. I was simply a paying customer who got turned away based solely on how I arrived--not who I was or what I wanted to order. That's not a misunderstanding; that's a serious issue with values. I've always thought of Whataburger as a symbol of Texas hospitality. But this experience? It was the complete opposite. I won't be returning to this location. Not because I was turned away, but because it was done with a smile that screamed "you don't matter," and a tone that said "we're above you." There are plenty of burger places out there that still recognize customers as customers: Whether they roll in on foot, bike, or in a car. Clearly, this one doesn't. read more

I was trying of that I either have to give exact cash,(when getting out my money) or pay with a card. Evidently they won't give American cash back in America!!!! I did have exact cash so I was ok this time. However the lobby was full of flies while trying to eat! I'm so disappointed in What a Burger!!! read more

driving through Denton, decided to stop by whataburger around 6pm wasn't busy, but it took 30 min to get my food, I thought maybe they were making fresh chicken, but when I received my food it was cold, fries were old. Wouldn't recommend. read more

Literally the slowest place on the planet. Why am I waiting for a burger for over 40 minutes at 3 a.m.? When asked how much longer we had to wait, the girl said "my brain doesn't really comprehend minutes". Holy hell read more

*WORTH THE READ* Two people that handled my order were so high they could barely talk or function. Leaned beyond my window when I was waiting ahead of the line, even put their head through my window threshold. My whole order was messed up and forgot some of it too. Drinks were wrong too and food was cold. Also when I went back the two workers were talking about their daddy's issues, jail time, smoking, and constantly cussing in the lobby while speaking loudly about how she "was so high after smoking three blunts and were so high I couldn't function." Good to have fun sometimes but care about your job and be mature. Obviously lost in life but the manager that helped me redo my order seemed competent and was a good help. Wonder why the other two or even employed. They are useless. For the manager: 10:46 PM Dec 1st. Check the lobby camera and fire these two worthless people. read more

Pretty sure the girl at the drive through line is high as a kite. The wait took 15 minutes as well. Almost always take forever to get food here read more

Tell me why I have to sit through the DRIVE THRU FOR 30 MINUTES?? If I wanted to be there for 30 minutes I would've sat in the inside. This isn't the first time either this whataburger is just always having problems. This is at 12am btw. read more

utterly dry and did not even get my order right! repeated myself like 4 different times. the fries dont even have any salt in them, this meat is so tasteless like they did not even use oil for it. read more

Worst Whataburger we have been too. They were barely busy and we waited almost 30 minutes for our food.

Do not waste your money or time here! You will order the food only to wait 15 minutes or more. The fries are served cold and the order is never completed accurately. If you do order food in the drive thru, check the order carefully as they often leave items out. Literally the worst Whataburger read more

Definitely not very smart people work here if you can't get a chicken strip dinner right. Got two chicken strips instead of 3 and no gravy. Order large but received medium. Come on !! read more

I called 2 weeks in advance for a catering order of 80 Honey Butter Chicken Biscuits for my daughters wedding as a parting party favor for the guests. Ashley took my order over the phone, was very professional and told me she would make sure to order extra for my event. The biscuits were made and delivered fresh and on-time by Heather. The guests loved the biscuits and the night ended successfully. You normally don't think of Whataburger for catering, but this location did such a fabulous job that I would never hesitate to use them again. read more

This place used to be great but probably 5 of the last 6 orders I've placed they have messed up. I always order the double meat Whataburger with ketchup, mustard, and mayo. They mess it up EVERY TIME and forget 1 to 2 of those 3 condiments listed. I don't know what has happened recently but I won't be going back. I'm tired of my order getting messed up. read more

Online order took 30 minutes after pick up time and when I said something about I was called an ahole by the manager also this place is nasty overfilled trash bins and the restroom was a mess. Maybe hire a cleaning service or something read more

We came to the drive through and the worker took a long time and the worker where just basically standing there talking to each other not cool by the time I got my food it was cold and my drink was a little water down read more

For one they can't make a latte for sh*t, it's really honestly simple. It's coffee, milk, and whatever flavor you asked for and in my case vanilla and they always forget the vanilla. They should hire new management entirely and have better inside training. The service was below average but I'm not surprised with that. Don't really know how hard it is just to try at a job you're getting paid for. read more

I love Whataburger but this location has messed up my order twice. Two times in a row I ordered onion rings with my cheeseburger. Both times, I was delivered french fries. They had an offer to buy a cheeseburger and get a free one, needless to say, I didn't get the free one. Since this was done by delivery. I couldn't exchange my fries for onion rings or tell them that I didn't get the free cheeseburger. I did call them and was promised a free cheeseburger but I'm never going to order from there again. It's irritating that the employees don't watch what they are doing. Come on, just look at the order slip. A lot of people order onion rings. It's not unusual. read more

Whoever made my food tonight you suck. Lol. That is all! Cold fries, order not made right. I could go on... I get if it was busy, but there was only 1 other car behind us. read more

I ordered on the drive over to restaurant 10min prior my friends ordered at the counter walked up to counter to ask for my food wasn't ready so I sat down while my friends ordered there food was ready before mine smh doesn't make any sense food quality was ok fries were warm and burger was over cooked the cashier was polite but the process took to long don't serve your drive thru before your online orders read more

This is the second time I've came into this restaurant and ordered. The food is horrible, cold, and very dry. The fries are uncooked and the staff is very rude and sloppy. Won't be coming back. read more

This place is a mess. Went about 45 minutes ago (presumably before the rush because it was half full). I ordered my food and then after I paid the very unfriendly lady that took my order informed me that there was no carbonation so soft drinks weren't possible. Luckily for me I don't drink that stuff, but as I waited for my food for the next 20 minutes that lady did that to every single person. It was almost strategic like "don't tell them until they order and pay". It made a few people mad. It was pretty obvious that she didn't want to be there working. I know it's a crazy time for the labor market, but between the manager running around asking people "are you missing any food" and "is there anyone that hasn't gotten there food yet?", you could tell this place is not being run like the corporate folks would like. Food was great, so that's what it wasn't a 1. read more

DO NOT COME HERE. I don't even think this place deserves one star. I've been in the line for an hour and a half. (I ordered one meal) Numerous people are getting out of their cars. This is actually ridiculous. When I finally got my food the order was not right. Do not waste your time. read more

So I already had to wait 8 mins for my chicken sandwich which Turned into 13 mins, but to get the sandwich and get to work and see the oldest lettuce ever on my sandwich was very upsetting. I have never had issues here until now read more

Whataburger - Really - Fast Food Near Me - Denton, Texas

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Worse Whataburger I've been to...no ketchup, no ranch, no honey mustard, soggy fries, no communication....just all around horrible and should be avoided at all cost. read more

Terrible service. Only come here if you have at least 30 minutes to wait for your 'fast food' that is still somehow cold?? Incredibly slow and apathetic staff. I would give negative stars if I could. read more

Don't order coffee. It's like water. Then when you show them how incredibly weak it is, they remake it the same way. Don't waste your money. Who wants to be frustrated before they have coffee?? read more

We stopped into this location for breakfast on Saturday between running errands. Perhaps, it was more of a 3 1/2 star visit, but I'm rounding up because of the service. We originally went elsewhere for breakfast, but stood there ignored with another couple for about 4 minutes. No one acknowledged us or said anything at all, so we finally left and headed to Whataburger. We stepped out of our vehicle and a shift manager had already opened the door for us- well, that was quite the change from a few minutes before! She greeted us and was very friendly. We proceeded to the register where we hemmed and hawed and asked some general questions. The cashier was super friendly and helpful. The entire staff was very chatty with the customers, some were perhaps a little too chatty, but they were very welcoming. I would love this kind of treatment at any time of the day, but was pretty impressed that they were all so bright eyed at 8am. They appeared to have plenty of staff and about a third of the tables were taken. Our food seemed to take a while to come out, but I wasn't staring at the clock, and my husband had ordered items off the lunch menu, so it probably wasn't that long. When the food arrived my pancakes and bacon were exactly as I expected them to be, and they had provided lots of extra syrup. I don't use a lot of syrup, but I appreciated the gesture, and their syrup was actually quite good. I don't know how anyone can eat three pancakes in one sitting, I can't, so I wish they offered something smaller. The price was very reasonable, I just hate to waste food if I can help it. The hash brown sticks were perfectly crispy! I had no complaints about my meal and left satisfied and full. My husband ordered a chicken sandwich with cheese and wished he had been given the option of ordering the large cheese. Disclaimer, I didn't actually know before this visit that Whataburger had a small and large cheese slice... so perhaps if you ask, you can get an extra cheesy sandwich. Otherwise, his sandwich was quite good. The fries didn't taste very fresh, so that was a bummer. Fries cool quickly so I'm guessing they were ready at least two minutes before the chicken, since they cook faster, and had started to cool before they arrived at the table. Due to the size of the staff, I'm thinking they could have avoided that, but since it was breakfast time, that staff might not get a lot of lunch requests. It happens, not a huge deal. This location is very convenient to the highway and is in a shopping center with multiple entrances, so it's very easy to access. I really like any place that serves their entire menu so early in the day. It's vey convenient since my husband and I are on different work schedules and don't always crave the same thing at the same time. He's also very rarely in a breakfast mood, so I love when a place makes life easy like that! Whataburger is a step up from most fast food chains and I appreciate having one nearby when the mood strikes, or another business lets me down. Could they have executed parts of the meal a little better? Sure, but that's also par for the course with any fast food chain. Did they have typical fast food service? Absolutely not, they were extremely engaged and treated every customer like they were extra special! That's so rare these days and I commend them for providing us with a really good experience. Due to this visit, I will return to this location when the Whataburger mood strikes! :) read more

Whataburger - Breakfast of champions ya'll - Fast Food Near Me - Denton, Texas

Literally waiting half an hour just to get a simple meal and it's not even busy, and just witnessed people they just hired today with this guy scratching his balls underneath his shorts before clocking in for the first time.... on top of that as soon as I got home, I saw they got my order completely wrong!!! read more

Management seems pretty bad, I love Whataburger and the food, so it hurts to give any store a negative review, but I came in from an interview and was told 5 minutes, I was waiting over 30 minutes with no word on when the interviewer would be ready. If that's any indication to the experience as a customer instead of potential new hire yikes no thank you. read more

Ordered the same time as friends and they got their meal and finished before i got mine. Fries were cold. Servers were very nice.

Just left my sisters funeral and needed something quick to eat. We were traveling with a small dog (less than 10 lbs). and I was searching yelp reviews to find out if Whataburger was pet friendly. I saw several reviews saying that they were. We had a 4 Hour drive and wanted to get out of the car. I went inside to see if my dog could join us just to sit down for a bit in the corner. There was only one other customer in the entire restaurant. I was ask if the dog had a service tag and I said no it's just a pet. We were told that the dog cannot come inside. We decided then that we will just go through the drive-through and park in the parking lot and eat, since I love Whataburger and don't get to Texas that often. I went back inside to place an order to go and received zero service at the counter. There were no other customers in the restaurant at this time. I was not even acknowledged. Everyone was focused on an issue at the drive-through. Worst experience ever. Thank goodness there are a lot of other dining options on University in Denton. Taco Cabana got my business that day. read more