Very great experience. The cashier was so patient with me because I needed time and patience. She was wonderful. Clean place. Of course the food is just as expected. I just asked her name. She's Jovanna. She was very nice. Excellent customer service. read more

Whataburger - Burgers Near Me - Dallas, Texas

They took more than 20 minutes to bring me my order. I also paid for multiple ranches and didn't provide me none. I couldn't go back because there was a storm and I was already frustrated they took so long to bring me my order. The sandwich was good though! read more

Terrible service, the cashier didn't know that the price on menu included fries and drink, the root beer was out and it took almost 10 minutes for my order. I definitely will not be going back and don't suggest this location to anyone read more

Messed up my ordered I wanted really grilled onions,grilled jalapeños & they even forgot my two fries I order w the meal and the side,didn't even give me my cookie lol drive 30min for no reason,I need my money back literally threw away the food... read more

Came by at 1:30 on Monday afternoon to try to order food to go after standing at the counter for better than five minutes and being ignored I left worst service of any Whataburger I've ever been to. Will not return. read more

Currently parked outside of the establishment, sitting for the past 15 Minutes waiting on a salad. This place is a joke read more

First time ever coming here. Not from Texas so I had to stop by to eat here and it was great! Awesome customer service as well. Maro the cashier was kind and helpful. I would recommend this location. read more

Seriously been waiting in line for over an hour!! This place is despicable and this should not be happening ! They make whataburger business look very bad! Today is 11/07/21 Seriously ridiculous! Someone needs to get their butt chewed out or replaced ! read more

Always gets the orders wrong and rude, I got this apple pie and wasn't even surprised. Worst whataburger in town read more

Whataburger - Paper stuck on my apple pie - Burgers Near Me - Dallas, Texas

The 3 stars is for the location of this place its very sketchy in the evening time, didn't feel safe with all the ghetto people hanging outside bunch of tweaker, hookers and pimps. The food was good although the service could be better. One of the employees was going to get in a fight with someone aswell, overall ghetto establishment won't come back. read more

See all

Once again a disappointment here at this location now they have onions in there coffee the manager says there kids easing the dishes y not hire somebody that is experienced last time they Mike's sweet tea with the coffee y'all be safe and check y'all's drinks read more

Whataburger - a cup of coffee on a counter - Burgers Near Me - Dallas, Texas

Super Super super slow. Im in the drive threw right now and i have been sitting at the order speaker for 12 minutes and still haven't placed my order. The line has not moved at all. This is really ridiculous. Ok i just ordered and they tell me they don't have any gravy smh so i ordered pancakes so my time would've been wasted. Don't come to this place they suck. I wish i could take that 1star away but Ima give them a triple 000 read more

Whataburger - a view of a store through a car window - Burgers Near Me - Dallas, Texas

I wasn't even thing to post this, but after another restaurant experience I'm going to. The girl that helped me at first needs to be seriously considered for termination, first off interrupting me while in attempting to order and asking if that's all is just plain rude, secondly walking away from me after each item I try to order and doing other things in between is even more rude, but what really takes the cake is being told they are now closed and that she didn't even need to help me cinched the deal where I never come back. On to of that she obliterated my order, then had the nerve to tell me that it was my fault when I just tried to get it sorted out. Never going back there again. read more

Best burger in Texas. The new wings are also great. Friendly staff. Open 24 hours. Right next door to a truck stop

Nothing has changed. Save yourself the time and trouble and go literally anywhere else. There are two Whataburgers within 10-15 minutes of here that are much faster, and other fast food options up and down the street read more

They messed up our order and missed several sides in our order, we have to reenter the drive try to get them, so everyone if you go there pls check your order before you leave, rly waste of time especially it happened in the mid of night read more

8501 N Dallas Ave Location order 528442 at 05:32am. After a prolonged wait after placing the order (which would normally indicate a "hot, fresh, made to order meal) the french fries were stone cold. The double meat whataburger had only a smattering of vegetables (4 thin slices of tomato clumped to one side, 3 pickle wafers clumped with the tomatoes, 5 small pieces of onion and 3 small 1/2 square inch pieces of wilted lettuce were clumped together on the other side. The team member at the window was extremely lethargic and seemed to have no concern or pride in her work. I will not be back to that location and will go out of my way towarn others to avoid the location. read more

Heading to Airport and used the drive thru for Whataburger, ordered a Buffalo Ranch Chick Strip Sandwich and got a Honey BBQ Chicken Strip sandwich. I threw it in the trash. read more

Think you've been to a slow Whataburger? Think again. The SLOWEST whataburger you will ever experience. If you go to the drive thru be prepared to wait in line for 25+ minutes. It's actually hilarious how poorly this place is run. I love Whataburger, but this location is an embarrassment read more

Fatima was very nice and respectful at the window and made sure my food was fresh. Thank you Fatima

Ordered online and still had to wait 30 minutes for my food. Customer service was horrible.

Worst place ever. Enough said. They seriously proved to be the most unprofessional, laziest group of employees I've ever seen. We waited in line forever because the drive thru was closed to mop the outside floor (concrete). Like really?! & then proceeded to take over 40 min to bring my food out to my car. Truly the worst. read more

Horrible service , besides being slow when you order something and your expecting to receive a fuckin meal you paid for but when you get the bag there's HARDLY any fuckin fries in the box , fuckin burger cold, you order a SWEET tea and get back UNSWEET like TF is going on ALL Whataburger's are horrible except the one near Haskell in Dallas TX. read more

Slowwwwwwww as hell! Rude staff, when calling in they hang up on you 5 times in a row and in the drive through you sit at the speaker for 10 minutes yelling "hello" before you even get a response. Shut this place down. read more

The service here sucks!! I did an online order for two salads and two burgers. I made the order to be picked up at 11:45-11:50. When I got there my order was not ready. I waited there for 30 minutes while I see everyone else get there food. I asked a employee for my money back and she left to the back and never came back.so I didn't get my food nor my money back. I only had 30 minutes for my lunch time. I left to attend back to work. So now im working on a empty stomach thanks so much Whataburger!! read more

***Drive thru review*** Food was GREAT. Tried the 'Monterrey melt' for the first time, it was warm and cheese was melted and all the flavors together was amazing. Skinny fries, piping hot, you must try. Only reason I'm giving it 3 stars, is due to service. No napkins No straws No spoon or anything for milkshake And when it was time to pay, the cashier rang it up as cash instead of credit. Manager comes over to void transaction due to wrong payment process. And bc of the void, she MANUALLY had to copy the order to process correct payment. She got the wrong milkshake flavor and size. Besides that mishap, foods great and comes out warm and fresh. read more

Everyone was walking around like zombies in the kitchen . I waited 45 minutes for my food and then when I got it , the order was wrong . If I could rate 0 I would read more

I waited in line for over an hour to receive 2 sloppy and super flat burgers. One patty melt without a second patty and a regular Whataburger (all veggies & grilled onions) with only cheese/sauce and grilled onions on it when received. The worst part was that there was no apology for the extreme delay- again OVER an hour. read more

Whataburger - a person holding a sandwich - Burgers Near Me - Dallas, Texas

See all

Seriously, been waiting in line for 20 mins. Ridiculous The guy that took our order was very polite read more

This is ridiculous, I have to wait 30 minutes to get my food.i went to the cashier and they said that I have to wait 5 more minutes

Slow service & incorrect order! Only one item was ordered & they could not even get the order correct! Avoid this location! read more

Whataburger - Missing honey butter! - Burgers Near Me - Dallas, Texas

Super super slow and they don't even acknowledge that they are slow. Slowest whataburger I've ever been to and I've been to many.

I wish I could give nothing. The service was horrendous. The food was cold and it was literally just mustard and onions on a bun. It's in such a sketchy area and you wait like 30 min for fast food and you're lucky if it actually comes out right! If I would've known in and out burger was up the street I would've rather tried an experience ther than here. There's so much hype about this place but unless you order the chicken bites this place is worth nothing. read more

Whataburger - Whata chicken - Burgers Near Me - Dallas, Texas

See all

Came in to eat, we ordered been waiting 20 min for our food. I see other people coming in and they get their food. I go to the register the register lady rolled her eyes because she seen me coming knowing i was going tell her something. I asked her is our food ready because i see people getting their food before us and we been waiting for a while. Shes just like we are just waiting for your fries....but how are we waiting for fries and everyone that came after is getting theirs? They need new people here. read more

I am here now and my order took 30 minutes... and then I received cold fries.. then had to wait another 10 minutes for fresh fries.. Horrible service and management.. I already hate visiting restaurants in this area but this just solidified why I shouldn't have stopped at this location. read more

If I could give less than a star I would. If you do wait in the long line for 15 - 25 minutes please, please, please check your order before you leave. The worst customer service ever. read more

Worst service ever . Night shift manager should be fired ordered one thing and told me the total right away , then said i wasnt finished and started being rude , after said is that all ? I proceeded to say no then tried ordering another thing and she said "ughh" decided to leave after waiting 20 minutes . I have never been treated that poorly idk what her problem is but that is not a way to treat people especially as a manager imagine how employees treat customers ! I found out she was the manager when i pulled in to the front and saw she was taking orders , then came out and said she was the manager read more

no napkins n forgot to take off onions made me wait around 10 minutes n salty fries

Took more than 30 minutes to go through the line and still got my order wrong. Would recommend everyone to stay clear of this place unless management does something or ownership changes. read more

Worst place I have ever come to y'all need new people because they move so slow and the line is always 1 hour or more I'm not even sure how this place is still in business read more