Made to order. Always hot! I like to serve myself the sodas and get refills on my own and you can here. It may take a while to get your food but it is made when you order it. And who can eat fries without the best katchup is fast food,,,, I can't! read more

The service was slow. We asked for hot water in a cup for my grandfather to drink tea that we had. The lady said no because it's a liability and we could get burned. We did pay for a coffee but asked to get just water and they didn't want to do that. We could also get burned with a hot coffee because it's the same water but she was insistent. We went to the gas station next door for the hot water which they let us get for free. Also the place is really small and by the end of our visit it was getting very FULL read more

Not very clean inside. Floors, tables, etc... needed a good cleaning. Service at the counter was quick even though they were busy. My food also came out surprisingly quickly. My food was tasty, and arrived hot as usual. Just a little attention to cleaning up between customers could make this Whataburger fine stars. read more

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Just ok now. Usually a half way stop/ bathroom break/ snack or meal. Was busy-ish so ordered inside thinking it might be faster. Was not.

Service at this Whataburger location is just as good as the other locations! Great quality that you can expect from Whataburger. Nice staff & good service. read more

the hours are great. the drive thru is convenient. the line does not move too quick. 2 separate lanes in drive thru. food is standard and consistent. read more

Whataburger - Burgers Near Me - Columbus, Texas

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Have not eaten the food yet but the place is really dirty, could not find a clean table, floors are dirty and sticky and bathroom can use a good cleaning. It really makes me wonder about the cleanliness of food prep. I don't think I will come back! read more

Everything fresh and served quickly! Staff friendly and coming by frequently to offer condiments. Very clean-will come back when traveling in this area. read more

Sooooo slooooowwwwwww. Not that many people ordering/waiting but still takes longer than any other location

Great food Great service, everytime I go I'm met with a great experience there always good to the customers..

I really had to use the restrooms and the employees were there just talking on the phone in the stalls and wouldn't hurry up. This location needs more than just two toilets read more

Whitney always gives me the best service, I'll always try to come to this whataburger!

Driving from Nashville to San Antonio I stopped for gas and a quick bite to eat. Obviously being in Texas I had to hit up Whataburger!! It did not disappoint! The new burger was really really good! I'll definitely hit this place up again when in the area or try a new location when I see one! read more

Whataburger - Large cola - Burgers Near Me - Columbus, Texas

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Just stopped by Whataburger in Columbus TX. It was okay. The restaurant was clean with an open dining area. The restrooms were clean but there were only two stalls and there wasn't any toilet paper . At least their paper towels were stocked. I ordered on the app but they were very busy and it took about 10 minutes to get my meal. I had the Whataburger which had a meat patty, mustard, tomatoes, pickles, lettuce and onions. It was okay. They put tons of lettuce and onions which I guess made it seem bigger than it actually was. I also had a small order of onion rings which were good. They had a really good outer shell that wasn't greasy. So overall I would recommend it if you are in the mood for an okay burger on the road. Be aware that drive thru lines can get really long and create a long wait time. I'd recommend using the app and ordering in advance and then picking it up. read more

took almost 30 minutes to get our food in the drive thru and service was mid at best but mostly disappointed with how long it took to make simple breakfast items read more

First time at Whataburger. The burgers were ok, nothing spectacular. They were busy and the service was ok. Never heard of Whataburger until this trip to Texas, they're practically on every corner. You order at the counter and they bring your food to the table with a tray of condiments to choose from. Price was the normal go for fast food. read more

Whataburger - Burgers Near Me - Columbus, Texas

I'm not sure what is going on with this Whataburger but it took 30 minutes to get our food through the drive thru after we placed our order. The car in front of us had kept giving them back the bag which I assume is because something was wrong with the order. They have some odd method of taking a person's order then just working on that order until it's complete instead of the traditional assembly line approach. Plus when we got our order it was wrong and the food was cold. At that point we just wanted to be on our way and didn't want to wait another 30 minutes. read more

We stoped here on a road trip. The staff was nice and helpful and the food was fast and tasted good. The restrooms were not the best, but overall ok. read more

Whataburger - Classic whataburger - Burgers Near Me - Columbus, Texas

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This is our closest location. Service is generally so-so and the food is consistent enough to satisfy. Today, service was the absolute worst. We waited over 30 minutes in the drive thru for 2 drinks. Finally someone came and asked what we were waiting for. It's simply unacceptable. Got our drinks, but no ice. Come on, management. Do better. read more

Do you enjoy paying for other people's food? Do you look forward to spending your Sunday evening waiting in a drive through line for 40min while watching the team inside have a collective meltdown? Then I have the place for you!! There seemed to be little to no direction going on inside and there was so much confusion around orders. read more

Good food and good service. We stopped in on a road trip and grabbed a few burgers. The place was clean and located near the interstate. There was plenty of seating in the lobby and a additional lobby. The staff all had masks on. read more

Whataburger - a plastic cup with a straw in it - Burgers Near Me - Columbus, Texas

Absolutely an outstanding Whataburger. We visited TWICE in one week (once on the way to Galveston, and once on the way back). They were busy, but were SUPER efficient at taking orders and getting food cranked out to customers. Fries were perfect, all food excellent, nephews from Connecticut are now addicted to Whataburger. I believe John was the manager and he was hustling around the dining floor, making sure everyone was happy and taken care of as if I has the owner of a 5 star steak house. Seriously, excellent service, and this will become a regular stop for us in the future. read more

Sad to say that I order a Whataburger Jr. with cheese and it turned out to be the worst Whataburger I've ever had. The buns were squashed and cold and the meat wasn't even hot enough to melt the cheese. Now I've been eating Whataburger burgers since I was knee high and I'm almost 60yrs old and I can count on one hand how many bad Whataburgers I've eaten. In different cities though out Texas and Arizona there has only been 1, and it was at this location in Columbus, TX. Folks don't waste your hard earned money here. If you want a Whataburger go to any other one, but this one. BAD, BAD, BAD. read more

Whataburger - a half eaten sandwich in a wrapper - Burgers Near Me - Columbus, Texas

Excellent! Customer service was good! Order was made correctly and made from fresh ingredients! Best Whataburger around! Great job!!!

Had to wait 30mins in the drive through. Cherry on top was our food was at the window for a good 10mins while we stared at it waiting for someone to notice... it was our food ready to go. They just left it there. read more

not really ready for breakfast. I guess after being open all night. came just in time for the empty coffee pot new one was so strong, seems no one experienced was in the kitchen, oh well read more

Easily the slowest "fast" food restaurant of all time. Ever, in the history of the world.

Giant crowd massed in front of the door and the line didn't move much in ten minutes. Poor design and flow of the space to have enough room for one person at a time between the front door and the register but to go so slow with service you get 30 people stacked in there at a time. Feelin' like I was in a crowd at a K.I.S.S. tribute band concert where the band members spent more time working on the authentic make up than the guitar riffs and vocals because hey you are still there at a Whataburger (or K.I.S.S. tribute band concert) but it's just not the real deal you were expecting based on prior results. There is just so much room for improvement anything more than one star would be misleading about this was. The gents restroom was going for truckstop couture as it had seemingly not been cleaned since the Nixon administration. The entire place was dirty as if it was trying to distinguish itself as the complete and polar opposite of a Bucees experience. When in need of a truckstop restroom on a long haul between Houston and San Antonio a gentlesir can do better than this joint off of the highway in Columbus. read more

The slowest whataburger in the world. Been waiting 30 or more minutes and still no food.

found a cricket in my fries, on top of that the bathroom was disgusting and full of bugs and the burger was horrible. service was good but that's about it read more

Slowest Whataburger in the state. Over 30 mins for 2 burgers. Waiting 10 mins at the window before writing this.2nd star is for spicy ketchup read more

didn't take care of the people inside they only took care of the people in the drive through

Should have read the reviews. Slowest whataburger I've been to. Waiting over 20 minutes for a meal, double meat burger and 3 kids meal, which would not have been an issue if the burgers were hot. The fries were warm. If family and I were in a rush to get to the river we would have turned around and dropped the food off and gotten a refund. read more

Simply put, the most poorly managed Whataburger I've ever visited. Sorry, but please be better.

WHAT A BURGER! It all my favorite checks, it had only mustard, a lot of pickles, fresh lettuce, and soft buns. I asked for jalapeños and avocados the peppers were plentiful and hot. I wish there was a lot more avocados. The service was quick and pleasant. Really enjoyed my 1st encounter. read more

Whataburger - 0utside - Burgers Near Me - Columbus, Texas

Ordered on line. Arrived for pick up and no car on the lot. I was excited but short lived. Had to call them to inquire about status of order since it wa past expected delivery time. Onion rings unrecognizable. Dark brown and greasy greasy. Unable to eat. Are we using cheap oil as well as reduced size of patty. Two stars generous read more

Friendliest drive thru i've been through. The man had very happy energy and seemed super excited to be there. The food also came out very quickly and it was the first time I was asked to check if I had napkins and everything I ordered. Definitely best whataburger i've been to! read more

Horrible drive through service. I've waited 15 minutes + for a hamburger and fries. Line around the building as they don't make the food fast. Horrible. read more

You can never go wrong with a Whataburger cheeseburger made to order. Love the fries and the grave that comes with the chicken strips is sooo good. The sweet tea is just sweet enough and is always fresh. read more

Horrible service. We had to wait 30 minutes for a cold burger!!!!!! The Texas toast was burnt. Do not stop here. The parking lot is a nightmare. read more