Drive-through @ 8:45am on a Friday. #21 (breakfast on a bun) w/sausage and OJ to drink. Server was polite and efficient, but the food was another story. Bun tasted old, sausage was dry, and egg was cold. Bleh. Hash brown sticks were extra greasy. This location has yet to learn about consistency. read more

The best service I have ever received at any fast food place, hands down. The food was fresh and the employees were so kind. The store was very clean as well. The manager was incredibly accommodating! read more

Fam decided on some late night eats coming from a fun-filled wedding not too far from here. (I guess we burnt off everything we ate during the event!) Hubbers and cuzzo decided on Whataburger since it was convenient. Plus, we all remember really liking it the last time we had it. Since it was almost 1am, it made sense that we were the only customers on hand. The whole place was clean (given, since there were no other customers), chairs and tables in place. No clutter. Hubbers, Cuzzo and I decided to park and walk in. (At the same time, in a separate car, nephew-in-law and his party of 3 went through the drive thru.) We were buying grub for a few other people who weren't with us. I much prefer no mustard or pickles on my burgers, but I didn't want to complicate things. I figure I'd pluck the pickles out when I get it and just let the mustard be. How bad could it get...? Crew member had to ask us to wait because there was no cash box. Once that was settled, we put in 5 orders of Whataburger combo, chicken strips and a chicken sandwich combo. Took a minute and then some, and then we were on our way back to our hotel. Cuzzo brought three orders up to his room for his wife and kids and came back down to join Hubbers and I to eat at the dining area. So, two HUGE snags here. 1) One of the sandwiches was a cheeseburger. (What?! We didn't order this!) So we figured nephew-in-law's drive-thru order was a cheeseburger short! He said he didn't care at this point. It's late, he's hungry, etc... 2) As planned, I plucked out all the pickles off my burger - and it was A LOT, gotta say. (Great for pickle lovers!) But even then, why is my sammich still extra sour?! I thought it was just me, but Cuzzo just happened to mention it. Too much mustard, maybe?! But it was not good. The sour was way too overwhelming that kinda halfway through, I decided to just go protein style and dumped everything but the patty. Good thing we had sides of fries and onion rings to taper down the tang embedded in our taste buds. Hubbers loved his chicken sandwich and strips, though, so at least there's that. FOOD: 1.5. Cuzzo and I did not enjoy that at all. SERVICE: 2. There's no reason for the mishaps. We were the only customers. We gave no indication we were in a rush. They had every opportunity to get it right. VALUE: 2. PARKING: Not an issue at at 1am. OVERALL: 1.75. I asked nephew-in-law if they were missing a cheeseburger on their order. "Nope." We were also disappointed to find out later they didn't have the chili burger (we saw ads on our drive south the next morning.) I mentioned this to someone I know who used to work at a Whataburger. One explanation he had was that crew did not drain off the pickles - they got the pickles out of the jar which unnecessarily drenched the bread with pickle juice. "They're suppose to drain the pickles, not pluck them out of their containers." There's a good chance I won't find myself anywhere around this 'hood anytime soon, but even if I did, I wouldn't return to this particular spot. It simply was NOT GOOD. read more

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Very friendly staff. The restaurant was very clean, and the outside was clean as well. Staff was up, walking around cleaning and wiping the counters and tables. Just took a bit of my jalapeño cheese burger, and it is amazing as usual. read more

Whataburger - Burgers Near Me - Alvarado, Texas

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Great location off the interstate. Order was taken immediately and filled correctly. Food was hot and delicious. The service was exceptional, and the cleanliness of the establishment truly stood out. The staff was attentive and friendly, creating a welcoming atmosphere that made my experience enjoyable. Overall, it was a delightful visit to a well-maintained place that I would highly recommend to others. read more

Food and service was just ok for me...(all about the hype to me) so maybe I had higher expectations ...I had the Spicy Chicken Cobb Salad, crispy hot spicy chicken filet ...fresh greens, tomatoes, cheese, boiled egg, carrots and creamy ranch dressing...my friends had the jalapeño burger, a bacon burger ...lots of bacon with all the fresh shredded lettuce, tomato and onion ...French fries were "just" that...the cool thing was when the condiment chick came by with all your extra condiments and napkins ...that was a nice touch ..quite the line for food into the tables where people are eating ...i kinda like my own space when I enjoy my food ..so didn't care for that too much ...overall I loved trying new places on our road trip! read more

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Don't come here. All they do is mess up everyone's orders and deliver the food to the wrong tables. They don't give you a number to put on your table and don't know what the heck they are doing. And they are slow as crap! read more

they cant even remember to put cheese on my sandwich ‍ i just ordered and told yall just disappointed they took forever too :/

The appeal of Whataburger is that it is part of the Texas identity. I had never been to Texas before outside of the airport, but once I actually got to spend time on the ground, this was my first stop. The aesthetic of the restaurant and the menu is unlike anything I'd ever seen before. I ordered a #1 and the burger was the size of a small plate! I quickly discovered that everything really is bigger in Texas! However, bigger isn't always better. As my dad said appropriately, "This was just average fast food." Unless you know how to customize something to your exact liking, I would say that the taste of the food isn't anything special. If you're just visiting Texas, stop at Whataburger if you've never been, say you did it, then don't bother again. read more

Whataburger - #1 - Burgers Near Me - Alvarado, Texas

I ate here about 9 days ago. As per usual I ordered the mushroom Swiss with fried onions and peppers, onion rings and fries. I am never disappointed with their service and consistency of product. I luv this burger joint. read more

I've never had an issue with the quality of their food. After a long wait in the drive thru, my justa burger was very good and fresh. So I give them another try fit a late night meal. When I pulled up, I noticed their wasn't any customers inside. I placed my order, pulled around and there was one car ahead of me. I sat waiting for at least 7 minutes, and I don't even think the car ahead had been tended to.! That's absolutely ridiculous to wait that long! I pulled out and around the car ahead of me and left! read more

I love this place the people that work there most know my name. Order online most of the time.the food is good and ordering online they seldom get my order wrong. I go in to eat as I don't like eating in my car read more

Terrible service! We went in at 3:15am, before a flight out that morning. I placed my order online to be ready between 3:06am--3:16am, sausage biscuit, coffee, water, breakfast bowl w/no cheese and I paid extra for bacon. It took several minutes for my husband to even be acknowledged at the counter. Our order didn't come out until 3:31am and they put cheese on the breakfast bowl and I didn't even get the bacon I paid extra for! Don't stop at this Whataburger early in the morning, drive on down the road to the next Whataburger! read more

This has to be the worst Whataburger my husband and I have ever been to. Driving thru this town coming from Colorado I had to pick the worst place to eat. The so called 2 managers on duty were worthless. The entire team looks lost and no direction. Everyone was complaining how long it took to have their order taken or how long the food took to come out. A lady from the drive-thru came inside to complain about the wait. Very unorganized establishment, I know it's hard to get people to work these days, but come on y'all need to do better, My hamburger was raw and I had to take it back. By the time I got my remake my fries were cold . I give up. There's too many other Whataburger's down the the road do settle for this. read more

This is the slowest drive through ever... I been in line for about 30 minutes now and there was only 3 cars infront of me, eight now there is 1 car I'm still waiting. It is 10:33 pm on a Wednesday night. To the management if you are seeing this you need a new crew, FYI there are many other cars behind me. This is not acceptable I am now at the window and I asked them to repeat my order they tried to give me a coke zero which I never drink that and also forgot the bacon on my burger.... now I'm still waiting I do not recommend this whataburger they are to slow or maybe are short staffed ugh. The didn't cook my bacon all the way either read more

Whataburger - Burgers Near Me - Alvarado, Texas

Food was good but The service was very slow definitely don't go here if your in a rush! read more

Whataburger - Burgers Near Me - Alvarado, Texas

Just seems like a bunch of people trying harder at making friends than working. The gravy was watery and sour, really not sure why but y'all should check on that read more

The Whataburger With Bacon And Cheese is my favorite burger anywhere. It's so good that I choose to overlook the religious messaging in huge letters on the windows, which would be more appropriate at a church. read more

A drive thru restaurant who asks multiple guest to move up from the window, are altering the reporting times the company tracks for how long customers wait. By doing this it shows guest, we are not the priority. Please provide better service instead of hiding it from your upper management. read more

I ordered a plain double cheeseburger with nothing but meat and cheese it had absolutely everything on it. Ordered wings and I got chicken strips instead. And they were rushing us in the drive-through read more

Employees Food all Great!! Will definitely b eating here again!! Fries wer fresh... salad was excellent burgers wer on point!!

New Manager here is a real leader and makes sure your get the quality you pay for unlike others who try and cut food cost this guys strives for excellence I have over heard him preach to his crew about quality and my large fry was full to the top that's my pet peeve the fake fry and your get what your pay for here read more

Whataburger is one of my favorite quick burger places. Locations seem to be about the same, favorite burger is the Sourdough mushroom burger, it has two patties with lots of cheese and mushrooms, they are absolutely amazing! So glad they finally put this on the regular menu permanently. Don't forget the jalapeño ranch dipping sauce for the fries :-) read more

Whataburger - Burgers Near Me - Alvarado, Texas

The food was fine. You know what you're getting at Whataburger. The problem was I had ordered online and when I got home discovered that the side of gravy that I ordered was missing Probably my fault for not checking at the restaurant but still when you spend $20+ for two burgers you expect a little better. read more

They'll short your fries any chance they get. I don't recommend going here. If you do, expect to not get what you pay for. Two times, months apart, to see if they improved. Nope they're two for two. read more

Whataburger - They have a very serious habit if shorting you on fries - Burgers Near Me - Alvarado, Texas

Been going here for years, quality definitely depends on the time of day you go. I personally recommend going in the morning, service is usually fast and the staff are nice, the food is also fresh in the morning. 4/5 stars for cleanliness, not the cleanest place I've ever been but definitely cleaner than most Whataburger's I've been to. When dining in staff usually bring napkins and an assortment of condiments which is much more than any other Whataburger I've been to. read more

Last two times I ordered take out breakfast: first visit they forgot the hash browns, second visit the gravy for the biscuits was water with bits of sausage floating in it. Absolutely terrible. Will never go there again. read more

Recently renovated. Great Texas burgers. The trick is get the app and use the rewards program - really one of the most generous I've seen. Lots of ad hoc rewards, like yesterday got a free meal, just because I hadn't been by in awhile - patty melt, fries and a drink - for free! read more

If a perfect medium rare burger is what you desire Ben is still serving it up strong on the 3rd shift

Do not go here!! I have never in my life received such bad service. After waiting 30 minutes my husband went and asked about our order they gave him our burgers and mine was ice cold. This must be a teen hang out. The entire time the students were very loud and dropping there F word. There were kids in there. I would expect a manager to have a little more control over their restaurant. It seems the wait staff only cared about their teen friends because they were served quickly. An older couple waited about an hour with no explanation or apology. This bad review doesn't even scratch the surface of how bad the experience was. read more

Wow, Whatadrama! This is the unhappiest crew of employees I've ever seen. Wish I had ordered carry out because it's awkward in here. The manager needs to be re-trained; you don't crab at your employees in front of customers. read more

Stopped here for coffee, a snack, and to stretch our legs, and were pleasantly at how good this "W" was. My wife always enjoys a taquito with tots, I had a bacon and egg breakfast on a bun, BOB for short, and coffee, very tasty but i'll stick with the sausage next time. Noticed a jalapeno cheddar biscuit so I went back and ordered one...these are good! read more

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I have been trapped in line waiting on an order for over 35 mins!! This is crazy!!! Alvarado I will not go to this Whataburger again.

Above and beyond professionalism and politeness. I was IMPRESSED. The second she repeated our order back to us with such precision and speed like an auctioneer, I turned to my husband and said "I trust them. I know they're going to get our order right." The employees names we Lee. read more

App wasn't working called the restaurant and said the app was down. Took my order the phone. Excellent service, fresh food and following COViD guidelines. Thank you!! Order the cheeseburger with grilled jalapeños and a side of onion rings. What diet? read more

I stopped in late Friday evening 11/13/20 expecting a fast food service experience. I failed to remember the young mans name at the register but he was exceptionally friendly, helpful and made me feel very welcomed! I've worked in customer service for the last 25 years I always appreciate a smiling face ( if management shows the reviews to employees ask who helped the old lady from California and her son lol!) His attentiveness made our day and the food taste great! Keep it up! read more

Service has been great for the two days in a row that I've been. Went through the drive through and was faster than the others . The manager was hospitable and made me feel like he appreciated me coming through. He informed me of the whataburger app and I received a free hamburger after I downloaded it. I felt like this was the closest thing to Chic-fila service. I will be back. People complaining about the drive throughs . None of them are fast when they cook to order read more

This is the second time I'm writing a review because it's literally the worst location I've ever been, they have never been able to get any of my orders right. They constantly get sizes wrong despite the ticket saying otherwise like it's not hard to read. Idk it's just not good, not only that but one time they served me not only the wrong sized fry but....they were also completely frozen; I'm not saying they were just cold, but completely icy fries. I don't know how this location gets so many good reviews because every time I go to this specific location it seems like they are high or on something lmao. read more

i'm not one to leave reviews, but damn this place deserves a hard 0. no matter what time you come here you spend no more than 30 plus minutes waiting for your food. or they are out of something. just the worst fast food service out of anywhere. save yourself the time and money and avoid this place. read more

I went here late night and the drive thru was closed went in to order and the employee gave another person my order when the person got it they opened it lifted the bun and said this isn't my order rewraps it and gave it back the employee proceeds to take it to the back and whisper loudly I gave that guy the girls food sits it on the counter for like 5min then picks it up and says sorry for the wait we were making fresh fries. Like I wasn't just sitting there watching him and when I said he gave the burger to the other man he kept saying he just opened it he didn't touch it as if that was supposed to make it less nasty then goes in the back and keeps yelling that I'm over reacting he just opened the burger. So I got a refund and I'll never be going back read more