Fast service and kind but kept asking me what I wanted them to do rather than moving forward with treatment

I went to try the chiropractor for the first time after having some upper back/neck stiffness. I was assigned to Dr Hubka. After seeing him I left feeling worse than I did when I first went in. Since it was my first time, I gave it a week. I could hardly turn my neck. On my second visit a week later I asked why this was the case and the answer was "I don't know". The arrogant and bothered attitude was extremely off putting. When I asked if I should get another adjustment the answer, again, was "Well, I don't know". I would highly recommend finding another Chiropractor if you are a first timer. The bedside manner and pompous attitude are a huge turn off and not something a patient should have to deal with. read more

Dr Whalen, Amy, Yumi and staff are excellent! Kept me up to date and informed about my therapy. The therapy was specifically for my nexts. What a pleasure. read more

Dr. Whelan is incredible! She and I texted and found a time for me to come in same day. I tried another Chiropractor clinic but they were booked. They referred me to her. I was so glad they did. She was wonderful. Really a wonderful listener. As a veteran of Chiropractor (13 years) I can say she asks god questions of what I have had done and very open to adjusting her plan to what I have gotten done from others. read more

I have not yet seen either Dr., However, Yumi was AWESOME! I went in living with pain in my neck and shoulder area, going down my arm and into my hand. Suffered with it for 2 weeks. Left Yumi's room in no pain. She really listens to what hurts and focuses accordingly. read more

Wonderful chiropractor! I've probably been to more than 30 ( or more) in the last 15 years and he is one of the best. Very nice man also. The office staff is incredibly nice too. read more

I came to the office because of referrals of the east county classified Facebook group. I have severe tmj pains & apparently this was the place to go. I went in for an appointment yesterday & whoever was at the front desk didn't greet me nicely. "Are you Leah? Do you have your insurance card?" Okay, hi to you too. I told her I have insurance but I don't have my card yet. It started July 1. "It may take 30 days to go into effect." That makes zero sense, but whatever. I told her I had anthem. I sat down to fill out my paperwork & she comes out, without making any phone calls so I don't know how she came to this conclusion, "You have an hmo. We are out of network. It won't be covered." Okay, pretty sure I have a ppo but that's fine. I asked can I just pay out of pocket. She said I have to pay up front for everything. Hmmm. That's not what your website says. I am in severe pain & left without being seen & without being helped at all. Also, I just called my insurance company & got my ID number & I do in fact, have a PPO. So I am very confused by her. read more

Whalen Chiropractic - Their website says they make payment plans. - Chiropractors Near Me - Santee, California

Great staff and Dr Whalen definitely knows what he is doing. The staff is very friendly, tentative , accommodating and goes above and beyond. Dr Whalen is good at what he does and he knows a lot about his profession. I would for sure recommend this Chiropractic establishment. read more

I've been seeing Dr Whalen and team for over 10 years. I refer my own family and friends to him regularly. He's caring and compassionate and so knowledgeable about the body and how everything is interconnected. He gives advice on stretches and exercises to do at home as well. Truly wants what's best for you! read more

Having just moved here from the NW, leaving a chiropractor I had seen for years, I had to choose a new one from Yelp reviews. Luckily for me I picked Dr Wayne Whalen. After one visit Dr Whalen pointed me in what I believe will be the right direction FOR ME PERSONALLY. The xrays I thought were necessary were obtained at a fraction of the cost of other practitioners because Dr Whalen doesn't use xrays as a profit center. It was immediately evident that Dr Whalen is an outstanding practitioner and knew what to do for me. read more

I absolutely love Dr. Whalen's office!!Clean, friendly and Dr. Whalen is very knowledgeable. His office also has some great massage therapists available. read more

The Dr. Whalen a d his office crew have really great customer service, are very informative and helpful. Although hours are limited during this pandemic, he does have another associate available in the office, who also takes the time to assess you before providing treatments. read more

Was a nice experience to deal with a office that functions well.That is appreciated of running appointments on time.Realizing my time is important also.The staff helpfully & polite.Dr.Whalen has good manners of explaining your issues in a professional manner that you can understand. This type of service is not that common any more.Thankyou for your services.Will recommend you in the future. Glen McDermit read more

Friendly place. Doctor Whalen explains in an understandable way. Then adjust the trouble. Great relief is in hand. Office staff takes extra effort to get your treatment approved. read more

I fancy myself a chiropractic connoisseur since I have had the privilege of previously working with two great chiropractors for the last 7 years at two different clinics. Just when I thought all great things come to an end as I moved from central San Diego to Santee, I found Whalen Chiropractic. I was about 5 months pregnant (with twins) at the time when I first called. The front desk staff that took the call were so helpful and assisted me in getting set up to come in. I've been seeing Dr. Nicole O'Dell, and she is awesome. She was able to adjust me during my pregnancy, and I firmly believe that helped with my quick recovery post-delivery. She also keeps me feeling great sans preggo belly. Dr. O'Dell is a skilled chiropractic as she listens carefully to my concerns and aches/pains and adjusts accordingly. She is also very friendly and kind. The front desk staff is also awesome. A couple times, I called day-of and was accommodated and added to the schedule. I also had to make some appointment changes over the last few months, and they have been helpful in rescheduling me. Another element I appreciate is the text reminders of my appointments! Overall, I highly recommend Whalen Chiropractic. I have been really happy as a patient here and am glad I have found an excellent doctor nearby my new home! read more

I highly recommend Dr.'s Whelan and Dr. Hubka. Both have done a marvelous job for our family in the past several months, diagnostically and treatment-wise. So glad to have them available! read more

I've been going to this office for a few years now. I was extremely skeptical of chiropractic care because I had never been to one before. I looked around quite a bit and saw the positive experiences everyone had here and decided to come in. I used to have my upper back lock up on my quite a bit. After some adjustments and care my back hasn't locked up on me in years. I also deal with quite a bit of neck pain and Whalen has done wonders for me. I've recommended him to anyone who has even thought about going to a chiropractor or is looking for a new one. read more

I have been a patient of Dr. Whalen's for several years now, and he and his team have helped me through injuries, physical discomforts and jaw-related pain. Dr. Whalen is incredibly knowledgeable and has numerous resources - I've received relief from adjustments, deep tissue massage, low level laser therapy and exercises. He has always treated my issues with care, patience and encouragement. He listens to you and truly wants to see you get better. He and his team are always so welcoming and treat myself and others with respect. I'm beyond grateful to him for the relief he's given me, from the long-ago injury of my cervical spine, to my now jaw pain. I was recommended to his office by a friend, and I have recommended him to many others. If you are in need of a chiropractor, don't hesitate to see Dr. Whalen. Thank you Doctor, Amy and the rest of the team for all that you do! read more

COVID affects us all differently. My sedentary lifestyle left my core weak and limited my mobility. The first visit included a complete evaluation, a pain free adjustment and exercises I could do at home. After a couple of weeks I could turn my neck, get out of the car by myself and stand up without assistance. Then I got over zealous, stood up too fast and fell. Dr. Whalen just said, "2 steps forward - 1 step back." We began again. It included a therapy massage from Yukiko Jones and her magic fingers and contacting my primary care doctor because total healing includes the whole body. I will definitely return to the Whalen Family read more

I can't get them higher then 3 stars. I've been seeing Dr. Polk for over a year. He's been great. He listens and checks out any concerns I have. If I only had to deal with him and Cheri (I might be spelling her name wrong), I probably would have given them 4 or 5 stars. Now for the reason I can't give 4 or 5 stars. First I have no experience with the other chiropractor there Dr. Whalen, he seems nice enough. My issue is with Beverly and the other younger receptionist/staff there. They have forgotten what customer service is. When they assist me I am either being partly ignored where I have to repeat myself or I'm being talked to rudely or snotty. Most of the rudeness comes from Beverly. It doesn't matter if I am in the office or it is on the phone. Her communication skills are poor and her attitude makes me question if I want to go back. When I first started going, I just took it as that's how she was, but it has gotten worse. Today's example: She doesn't say a word to me, just takes my credit card and runs it. Doesn't even tell me the amount. The amount was more then I was use to paying. I asked about it and was told "Um we raised prices." She mentions that it went up $3.00 and includes, "We had signs posted like everywhere." Well I only go once a month now so I mentioned that I never saw the signs, I also mentioned that my increase was more then $3.00. She had no reply for me and just ignored me. She didn't even offer to book my next appointment regardless that Dr. Polk mentioned when he wanted to see me again. So I actually had to say "Do I need to call to make my next appointment?" That was when Cheri came over and assisted me. I'd like to edit (09/29/2012) that I have received an apology from Beverly after this review has been posted. I do appreciate that the time was taken to do so. read more

I am really glad I came to Dr Whalen. His treatment has been very important to my recovery from whiplash and knee pain. From the very first time I came to him I knew I was in good hands because he had a lot of patience in explaining things to me. I was experiencing confusion which I later learned was also due to the whiplash. When I first called his office, I told the girl that answered that I had been in a car accident and really wanted to see someone right away. It was a Friday and I had been in an accident two days prior. She told me that Dr. Whalen was out of the office for the day but that she would call him to see if he could come back. Dr. Whalen came back to the office to see me. I was very glad that him and his office staff were very considerate of my desire to see someone immediately. Dr. Whalen includes various modes of treatment in a patients recovery plan. Those include, massage therapy and excercise among others. read more

I saw Dr Whalen for chronic TMJ headaches and pain that had been getting worse over the years. I was quoted over $6k for braces to align my teeth to maybe see better results in a year+. After the first visit I had immediate relief and by the third visit I haven't had a headache since. I am on a 6 treatment plan to start and never thought I would be able to live my life without taking OTC medicine almost every day! read more

Dr. Whalen is amazing. After I see him I can walk so much better. And I sleep better as well. His staff is warm and caring. I actually look forward to visit at his office. I have seen other Chiropractors and I can say he's the best. read more

I have made my decision that Dr. Wayne Whalen would be my chiropractor service. Since making that decision about 21 years ago, Dr. Wayne has assisted not only me but my wide and two children with their particular issue. We have grown to know Dr. Wayne extremely well and can assure anyone needing care of this type that he and his staff are ready and willing to assist you in any issue. They have a well rounded practice with nutritinal assistance, X-ray's as necessary, skeletal and soft tissue manipulation, muscle stretching and strengthening needs as well as Laser treatments. I highly recommend Dr. Wayne Wahlen and his staff for any and all chiropractor needs. read more

I have been seeing Dr. Whalen for nearly 20 years through four pregnancies and as needed for occasional migraines and neck and back pain. All of my children have been to see him on occasion for a variety of reasons and he has made a huge impact on our physical health. Many of my coworkers and friends and family have also been to see him based on my recommendation. Every one of them has also been pleased with the results. Even my mom, who was the biggest skeptic of chiropractic care I know, was pleasantly surprised. The office staff and doctors at Whalen Chiropractic are all helpful and professional. I highly recommend them for quality chiropractic care. read more

Great communication from Nicole O'dell Pain relief also Xxxxxxxxxxxxxccccccvhjgdxhyeacjyexghj read more

I've only stopped seeing Dr. Whalen because I moved up to L.A. While in his care I enjoyed his careful attention and concern, he never dismissed anything I said and tried everything he could to cure what ailed me. Sometimes it took a long time and trial to figure it out, but I never doubted he was doing all he can and I always improved! I don't give 5 stars only because even though the reception staff were very good with me, when my Mom and Aunt attempted to be seen by Dr. Whalen they were not treated kindly or courteously. I'd hope in the year since I've been there that aspect has improved. Overall, Dr. Whalen is an expert and you'll lack nothing at his practice. read more

I have been seeing Dr. Polk for almost 2 months now. He is amazing, I have noticed a considerable amount of relief from my pain. I sleep much better and am well rested when I wake. I can get through the entire day now without intense pain and discomfort. It is always nice to be met by Dakota before the treatment. read more

I left SD almost 3 years, ago and I still haven't found a chiropractor as good as Dr. Polk. I'm a big guy and I need a DC that can move me around when it's needed, but can use "finesse" as well. Dr. Polk is one of only a few things I miss about SoCal. read more

Dr. Whalen is very professional but also kind which is comforting as someone who is new to receiving chiropractic help. He is really good at explaining what he believes is causing your pain, and then what he is going to do to fix it. I also appreciated that even though he had originally scheduled me for more appointments, he seemed to fix the problem earlier and did not insist I continue coming unless the problem arose again. His office is very low pressure, and extremely helpful in fixing years of pain, and preventing new problems. I will definitely be recommending Dr. Whalen to my own family and friends. read more

Dr. Whalen is amazing! I was dealing with bad headaches every day and after my first appointment I already felt a difference. I continued to see him a couple times a week over the next few weeks and have noticed a significant difference with my headaches and my back pain. He is very knowledgeable and always takes the time to explain things to me and give me advice on stretches that can further help me. read more

Amazing chiropractor, I recommend him to anyone that is talking about chiropractics and I will only go to Dr.Whalen. He has helped me thru car accidents, work injuries, normal life wear/tear and getting older, lol. He has a great mellow and relaxing attitude, listens and is a great doctor. read more

I enjoyed my experience at Whalen Chiropractic. Dr. Whalen has a wealth of knowledge and helped me a lot. I would highly recommend Dr. Whalen. read more

Dr. Whalen has been my chiropractor for many many years, helping me through 2 whiplashes, a few falls and migraines. His system for assessing is probably my favorite, since he adjusts what needs to be adjusted at each visit. His office and staff are exceptional and he is invaluable to my continued well-being. I would highly recommend him and have done so as he truly cares about helping us do what is needed to live strong and get better. read more

I've been having Chiropractic treatment for 28 years. Found Whalen Chiropractic and have been so blessed by them. So kind to work with. Keeps me pain free. read more

Dr. Whalen is amazing! He is caring, empathetic and knowledgeable. He explains things in great detail and in terms that I can understand. He has been my saving grace this past month helping me through my latest back problem and I wouldn't think of see anyone else..... ever! There isn't a doctor anywhere, that I have met, that comes closing to Dr. Whalen. His staff is just as amazing and friendly. They always remember me and greet me by my name when I come in (even after a couple years have passed). You can't find this kind of service anywhere these days! I would reccomend Dr. Whalen to everyone! Kim Sangunitto read more

My husband and I recently moved to Santee, and were in need of a chiropractor. We were lucky to find Dr Whalen! His office staff have been kind, efficient and very helpful! Dr Whalen takes the time to explain what he's doing and why. He also gets right to the point, and with clear explanation, which I love! He isn't interested in wasting your time, only helping you. We highly recommend him! read more

I've been going to Dr. Whalen for almost 20 yrs now. I have been in several pretty bad car accidents and he's always been able to make my pain more tolerable. I've tried a couple other Chiropractors, but I always go back to him (even though he's all the way out in Santee). He and his staff are incredibly friendly and accomodating when I need to get in for a quick adjustment. read more

While I haven't had the opportunity to have Dr. Whalen perform his magic on me, I've been to his office to see Dr. Todd Polk who practices alongside Dr. Whalen. Dr. Todd Polk is amazing!!, I would say to anyone who is afraid of chiropractic methods, you absolutely must go to Whalen Chiropractic. It's well worth the trip! You'll be amazed not only by how good you feel, but how well you are treated. Office staff person, Jenna, is equally as amazing as the doctors. She's so smart and quick, makes the whole experience easy. Love them all!! read more

Dr. Odell has been treating me for a soccer injury for the past few months and is very good. She takes her time to understand the issues and her adjustments are spot on. Don't let her time in service make you think twice -- as I have seen many chiropractors in my day of all length of tenure and she is as good as those who have been doing it for decades. You'll be in good hands. read more