Food was good. The manager Lissette and her team provided great customer service during our visit. We used the kiosk location at the outlets and I dropped my credit card during our vacation. I called hours later and Lissette worked with the kiosk location to locate my card and responded promptly to my situation. When I went to pick it up her team was friendly and they worked together to find where the team placed the credit card. Thank you all for helping me locate my credit card. read more

Love Wetzel's! It's always my favorite. Located near the entrance from the main parking structure. Head straight, pass the first cross section and it'll be on the left hand side. In between Armani & Blaze pizza. Pretzels, dips, lemonade & frozen lemonade. The frozen lemonades are on the sweeter side. Love when they serve those fresh pretzels toasty exterior and chewy on the inside. The perfect bite with melty cheese. Great perks on the app. I'm a sucker for this twisted dough. They know how to do it right! Great service, welcoming and friendly. Tap to pay available. read more

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A guilty pleasure...but a worthy one especially after you walk a lot exploring this giant outlet mall. read more

Wetzel's Pretzels - Pretzels Near Me - Cabazon, California

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It's a typical Wetzel's Pretzel with fast service. I have fond memories of getting Auntie Anne's almond pretzel with caramel dip, so when our group of 5 guys were waiting at the giant Desert Hills premium outlet on a beautiful Socal afternoon, I decided to bring back some pretzels. Strangely, it's located on the far south end of the mall, so it took a while to come there, get the pretzels, and come back (there were no other pretzel places closer). Got 4 almond crunch pretzels ($6.89), caramel dip for $2.59, and a dog bites for $8.99. The almond pretzels need to be prepared when ordered (taking a normal pretzel, dipping it in butter, and rolling in a almond crunch coating). The server did a nice job preparing it, definitely deserving of a tip. Due to a misunderstanding, I ended up with a lot of pretzels to take home. The dog bites were good, exactly like a good pigs-in-a-blanket, and would have been even better with a dip. The pretzels themselves don't freeze well (since already dipped in butter) and are actually pretty bad if not warmed up. I tried eating one for breakfast the next day, and got a pretty bad tummy ache. Lesson learned. read more

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My eldest daughter and I had just finished eating our blazing pizza from Blaze Pizza LOL. I said let's go check out Wetzel's Pretzels that happens to be next door. It's not my favorite pretzel place (Auntie Anne's is still my #1), but it was conveniently within our vicinity and I love pretzels so we took advantage of our presence. Upon entry, my eyes were glaring due to the very bright yellow wall. It is a comfy and cute pretzel joint. Tons of pretzels were pre-made and ready to be served. I usually get the same old pretzel... good old Almond Crunch. I got 3 of them. Both my daughters and I have the same feedback on this pretzel. Love the almond crunch topping, but pretzel bread was tad dry and it didn't stick together well and it could have been softer. Only one pretzel was together. When you see the pictures, you'll know what I mean. Staff was welcoming and friendly at first, but when I asked for a fork, I got the look. Maybe because they were attending to another customer and I was interrupting their mojo LOL. It's all good. I have to say prices have gone up. Funny, Wetzel's Pretzels is one of the very few eateries at Desert Hills Premium Outlet. Not sure why this is the case, but at least they are next to Blaze Pizza. You don't have to walk too far to get to them after your pizza meal. Happy Pretzel'ing!!! read more

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Nearly $10 for a lemonade is insane!! You are better off getting soda, it has less sugar

Stopped by today and purchased a blue rasberry slush drink and a cup of pretzel dogs. The pretzel dogs had were half burnt and the other half was raw dough. The slush was 7.49 and the cup of pretzel dogs was over 10 dollars. There is no reason at all why a drink should be 7.49 and the pretzels were overpriced as well. Just ridiculous to pay that much for crap quality food. read more

Love love these pretzels..... Every time we've bought one They are warm.....& ...full of butter & salt..... Every chance we get we get a regular pretzel....add A little of mustard and oh man they are so good... Again, the only problem is getting a parking spot.... Come early and NOT on weekends if you can help it...... read more

As always the pretzels are very good and the cashier at the front was extremely friendly. Keep it simple with a plain pretzel lightly salted. Does the trick and it's very quick. If you want to special orders I notice some folks were waiting as they were out of stock. But if you don't mind waiting a few minutes it's definitely worth it. read more

I personally like Wetzel pretzels, however I recently had a bad experience with this store. After they charged my debit card, they asked for cash, because the card transaction did not go through. It was a bit weird that they were asking for cash, but I gave them and asked for the receipt. After I got back home, my card was charged and posted. I had to called the bank, wait and talk to them for an hour to open claim and investigate this matter. I still don't understand why they asked for cash after the card was charged. The workers should be more careful and professionally handle any transactions. read more

I usually love em. As one can see, I can hardly pass one. Last week, I just came from a big lunch - and was full. We were thirsty. Two lemonades and a water - $13.54. $2.99 for a water to go in a mall! This is not the Super Bowl - it's a freaking mall. I was shocked - and still am. I will not buy from WP again. It's a matter of principle here. read more

Love the pretzels and the worker Peyton is cute ... I'll go to the shop eeery day gang Yo Boa ben singin off read more

They couldn't break a $20 bill. Even with the change. They "couldn't open the other register "even though she was ringing somebody up on it. I kept my cash and nothing one in the tip jar either. read more

Disgusting no type of common sense at all... it was two people working front an Asian boy and a short Latino girl... she was sweeping and cleaning trash and he was the cashier constantly wiping his snotty nose with the back of his hand and had the nerve to go roll and prepare our pretzels without a hand wash... just nasty ... we got a refund read more

First day they are opend and was able to get a free pretzel and a drink! It was amazing! The people there were very nice exspecially the lady who was running the stand. I work here so definatly cant wait to gwt more of my favorite pretzels from them! read more

Wetzel's Pretzels - Stawberry kiwi slushy! - Pretzels Near Me - Cabazon, California

So went to Cabazon over the weekend and we picked a great time to go. Right after Christmas, lots of shoppers, traffic on the I-10 heading east into Palm Desert/Springs. But luckily found a parking spot and walked in. Wetzel's Pretzel's, located in the Eastern Desert Hills Outlet, is a haven for those who do not feel like standing in those long lines in the Eastern Cafe or the Western food place. Those are crammed, full of people... Yikes! Wetzel's has a handful of people and they have their doors open for you! There were tons of dust flying around in the area (high winds) and we came in here to try and get away from the high gusts. Ordered the jalapeno pretzel. Because, you know, we really want our sinuses to clear :P They also had someone stand outside, in the cold, in the dust, in the wind handing out samples of their cinnamon bites. That's dedication and props to her. read more

Wetzel's Pretzels - Pretzels Near Me - Cabazon, California

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This place seems to be always hopping and it is such a small space that the line goes through the door. The thing that I like about Wetzel's Pretzels is their pretzel bites because it's easier to eat than the regular pretzels. I love their pretzel dogs and it's a nice little snack to tide you over for more shopping around the Cabazon outlet area. I will have to warn you that the granita drinks are super, super sour. I don't know why all the different Wetzel's Pretzels make them so sour but they're not pleasant to drink even though it's nice and cold on a hot day. read more

Wetzel's Pretzels - Sour as heck strawberry granita - Pretzels Near Me - Cabazon, California

Super crowded as are all the WP's we've been to inside an outlet mall. Something about wanting salty twisted bread while shopping I guess. Standard location, a few tables and chairs outside. Ordered the pretzel bites and the middles bordered on under-cooked. While we were waiting for my friend's order another customer came back as his pretzel was completely doughy on the inside. But the staff immediately apologized and got him a new, fully cooked pretzel. Nice cust svc. The young woman giving samples outside was also quite nice and friendly. Overall, a good location to get your carb fix while you're cruising for outlet mall bargains. read more

How are you gonna tell me you don't have pretzels? None! I couldn't believe it. It was the afternoon, I know it was busy, all they had left was specialty pretzels with pepperoni or a hotdog. But they didn't tell me when more pretzels would be ready, they said nope we don't have any and we won't be making any regular pretzels- just those specialty ones. read more

The wetzel bites are a fabulous value. You get about 20 pretzel bites we got half lightly salted and half non-salted. Dip in mustard and it is a fantastic snack! We will be back! read more

Ugh what a disappointment. I love Wetzel's Pretzels but why do they never have the type of pretzel that you want?! I've been here a few times now and each time, they only have a few pepperoni pretzels ready to purchase. Each time I come I have to wait at least 10-15 minutes to get my pretzel. They they try to get you to purchase the mini pretzel bag instead of waiting which is more expensive and always fully stocked. Why don't you make more original and cinnamon pretzels when you know they sell out quickly? The girl at the counter can work on her attitude too. The biggest disappointment was after waiting 15 minutes for my pretzel, I took it to the car and it was underdone. The dough was still mushy and there was no butter on it. It tasted like raw dough. Yuck. If I'm going to pay $4 for a pretzel I expect that it is going to be cooked properly and tastes good. read more

Wow, this was surprising to get. They really served burnt dog bites to their customers. Make sure to check your bites before you leave. read more

Wetzel's Pretzels - Burnt dog bites. - Pretzels Near Me - Cabazon, California

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I stopped by for a visit a week ago while on vacation. I ordered 1 wetzel bits 1 pretzel bits and 2 jalapeno cheese sauces. Both jalapeño cheese sauces were burnt and curdled. Most likely from being under the heat lamp for too long which is not food safe or quality control. The plastic containers were too hot to touch when I received them. The pretzel bites were very dry and the cheese was burnt. The Wetzels bits were the worst at they were stale but completely soaked in butter I bit into multiple pretzels entirely filled with butter and it was quite horrible to experience. I reached out to customer service and I have not received any response or help. I spent $20.32 on feeling I'll the rest of our day. Very disappointed and hoped for more. read more

For many years, after a long day of shopping we would do one last pit stop at Wetzel's Pretzel. To our dismay, all of the pretzels were burnt at the bottom. When asking the clerk if they had other pretzels she snapped "did you want a pretzel or not?" ... Well of course we wanted a pretzel, we just asked if you had other pretzels without a black, burnt side! She didn't apologized or looked in the oven, she just stood there with a blank expression on her face. We are very disappointed with the burnt bitter taste of the pretzels, as well as the rude customer service we received. Not sure of her name, but it was a Thursday night at around 7pm. read more

Wetzel's Pretzels - Black burnt side, didn't even offer a better one - Pretzels Near Me - Cabazon, California

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Waited for 20 minutes and my order is not ready, Eight people working the place is packed and are running one oven please don't go there

Buyer beware: when ordering lemonade, regardless of size, note that you'll in fact be ordering 75% ice 25% requested beverage

This place seems to be famous for bread. When the weather is very hot, I can come here and rest. read more

So - the food is fine. The lemonade is SUPER sweet.... like drinking sugar, so just keep that in mind. The reason I give a 1 Star is because of Jazmin. She was SO rude and flippant to me and my friend, for no real reason. She didn't realize or remember we ordered a second drink and literally said to us "NO you didn't." Which I replied... well we will need one and I have cash to cover it so please get us one. THEN.... look at receipts this morning, WE did order the drink with the first order, she just didn't remember. So I paid double for a drink. Which is fine even though it was $6 wasted. But her attitude was not okay. Maybe she was having a bad day, who knows. But she didn't need to take it out on us. read more

I love stopping by the Wetzels every time I'm in the desert hills outlet mall. I am in love with the almond crunch bitz with sweet glaze! They are always hot and fresh and the frozen strawberry is perfect for hot days. Great experience and great product!!!! Love this place!!!! read more

So... where do I start to even explain how amazing this is for your mouth!!!! Walking through the mall doing some shopping... then suddenly someone asks me if I'd like a sample... WHAT IS SHE DOING TO ME... why is this so good... why!!!???!! So i prop inside, as I'm waiting I get a sample of the frozen lemonade (mouth orgasm). I walk up to the register I know exactly what I want cinnamon bits with a frozen lemonade. She then tell me To try their sweet glaze dipping, offer me ANOTHER sample to see if I like it. WAIT... is this normal for me to feel this way about cinnamon on pretzels with this cream cheese deliciousness??? So she got me I get the glaze as a dip and was the best 15 minutes of consumption of my life. Thanks to the gal handing out those samples, I owe her for this mouth exploding experience... so if your shopping and need a sinful snack... stop by Wetzel's and get try these cinnamon bits with their amazing dipping glaze... Until next time.... read more

Wetzel's Pretzels - Cinnamon bits!!!! Order their glaze with it!!! Mouth orgasm!!! - Pretzels Near Me - Cabazon, California

Great team! Making the most of the day. Greeted with a smile every time. Never complains when I get picky with a special request.

Savannah was so nice and caring. I had little issue with my order and she gladly offered her assistance and helped resolve the problem.

I came in earlier today and customer service was great , the line was long but the wait was worth it fresh pretzel bites very soft and their kiwi/strawberry icee are awesome a must have. Very clean place . read more

Wetzel's Pretzels - Pretzels Near Me - Cabazon, California

They don't even deserve one star. This place literally has the worst customer service. I also work in retail/customer service and have never treated someone so badly. It's like they are annoyed just by your presence as soon as you walk in. Asked for cinnamon bitz and before I could even get the sentence out, the girl was like " wE dOnT HaVE tHoSE!" And I'm like ooookay well when will the next batch be made and I'll come back, she didn't even answer me!!! I just walked out. Literally never coming back and I don't recommended this place to anyone. Nothing but a bunch of high school kids with foul mouths work there. read more

Working for the mall it's always difficult to choose a snack option. But it's hard to find an option that is clean and friendly. They're always quick to service me and always a go to. I will continue returning to this store shout out to the manager for always adding a personal touch and greeting me personally! read more

Great pretzels, great service! Came in because I could smell the fresh pretzels coming out and got their lemonade, too. The cashier Mariah was also very friendly and courteous. Will stop by again next time I'm around. read more

Came in on a busy day and took around 10 minutes for them to do my order. Worst part is that I got food poisoned from what I ate here. It looks like bunch of high school students are running this place and I would like someone to contact me. read more

Amazing service from Jason Jose Damian I will definitely come back.... the pretzels were super fresh and they were super quick.....

Came in to get a water but the hot dog bits looked good so my mom ordered some. I don't know why because everything I saw looked burnt so I wasn't feeling the pretzels. She asked me to hold her cup of hotdog bites and I ate one but the dough was still chewy and NOT edible. First time this has happened to me ever ! Gave an extra star because the boy outside was super nice ! read more

I had a great experience at this wetzels pretzels! Jayda, Haili & Korie assisted us in a kindly matter! Will definitely be back for another great experience! read more