I'm surprised not to see any reviews for this dental office given how long they have been in the…read moreregion! Disclaimer: This review is for before Dr. Hans took over the practice, since I moved out of state. Hans Family Dental is the new name for Dr. Broadbent's practice (who has since retired). I give them 5 starts for the super friendly staff and exceptional, high-quality service they provide. I had used them for around 8 years for cleaning and a wisdom tooth extraction. My dental hygienist was Jamie. Her cleaning and checkup is great: she takes the time to remove all plaque through a detailed and *gentle* scraping, brushing, then flossing. She inspects it again and then scrapes again if necessary. I would almost fall asleep during my visits. The office has modern equipment, unlike some other places I've been in the past. Their bitewing x-rays are digital, so they get an instant x-ray picture on a computer monitor in front of you and the dental hygienist. The front desk staff really cares for their patients and here's a story to prove it: One time, I was in the emergency room and ran into Sue. We chatted for a bit and went our ways. A few days later, I got a get well card in the mail with a hand written note wishing me a quick recovery! It's rare to find businesses with staff like this one! They're quite busy, so you have to book in advance. Best of luck to Dr. Hans and the office.

Dr Hans's office is very busy, just as with any good business that has been around a while. So…read morethere may be a way wait. You may want to schedule first for the day. If there is a time crunch or time off from work, make that clear. They can estimate times but some times things take longer to do be done properly. Staff is caring and methodical and willing and able to explain procedures and insurance issues, when asked. Knowing how much you have left for the year with insurance is important in scheduling. Knowing payment option time lines, without insurance crucial. Dr. Hans is articulate. She takes the time to explore various options, even ones she does not offer! Her website provides a base to ask better questions as does the Dr. Siebert -(Suliman) periodontists website (gumdocs.com.) This is an important to decisions that not thought through can leave you toothless, temporarily toothless, or cost more in the long run. For example: If teeth are shifting, will retainers work until a more expensive option can be afforded? A retainer that masks a missing tooth a better option if that is a possibility? The patient must prepare for the appointment, to get the best service and they provide those tools.

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

I'm a big fan of Dr. Scott & Dr. Schorsch, and their dental office in general. My friend got a…read morefilling here and said it was the best filling of his life. The office receptionist is extremely friendly, organized, and informed. I've usually gotten excellent hygienists, who both do a great job and are very friendly (though only once, it was a bit too forceful, that was limited to one person and uncommon). Records are well organized and they know my history every time I go, and I've never had to deal with any insurance logistics (they do). They've also been on time and I barely have to wait. An important piece is that they have invested in a modern low-radiation X-ray machine -- very important when your head is getting zapped -- and do not at all require taking X-rays annually, unlike other places in town. As a minor but refreshing note, they give out pretty sweet toothbrushes, and don't automatically give me a pink one because I'm a girl, but let me pick a color! Thanks, guys.

Best dental office around. Front desk is helpful and kind. Dentist and hygienist provided…read moreexceptional care and answered all my questions thoroughly. Even though they are out of network I received my payment from insurance within a week of my appointment! Highly recommend!

Highly recommend, front desk was friendly the moment I walked it and my hygienist was very…read morepersonable and thorough for the cleaning. I enjoyed that both the hygienist and doctors answered any questions I had and made me feel comfortable from start to finish.

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

dr standley and his wonderful staff have taken care of my mouth and it's various problems for many…read moremany years. he is always there to answer questions and explain procedures with a smile. office manager "t" always has the paperwork or insurance up to date and can help plan procedures to best benefit your pocket. dental assistant "p" is the epitome of organization and efficiency allowing the work to flow without a hitch. "j" the dental hygienist is the best i have had to work on me in my 60 years of dental necessity. she helped me get over my extreme gag reflex so x-rays are blase and i do not dread them anymore. i have had everything from routine cleaning, and fillings to root canals, bridges, and implants and all with the greatest of skill and success. will never go to another dental practice! thank you team standley!!!

The orthodontic team is very knowledgeable and professional. They answer every question I have,…read moreeven when there are many.

Gotta wonder about some of the clients that leave reviews here. You can just tell they fall in the…read morecategory of "customers are not always right"! I've gone here for years and years, but I also religiously take care of my teeth and know that sometimes multiple visits can be needed for a crown or cavity-heck even a root canal! The office is top notch clean, great staff and follow through. Take x-rays on time and when I had a whiney unsettled crown tooth they kept seeing me to get it fixed- teeth are like toddlers sometimes they need a good reset, less sugar and multiple opportunities to perform well. Also-pay your bills ppl.

Professional and Knowledgeable. Easy to work with. Dr. Brunson is able to effectively communicate…read moreprocedures with me. Whereas some dental offices charge me a big chunk of change for 15 minutes of their time, he gave me a free evaluation! So far, I've had two crowns done here, both were done in a timely and effective manner. They've been holding up for close to two years with no issues. I've tried other places in Champaign, but this office is definitely one of the best in town.

Great guy! My father was a dentist for forty two years and my father gave him a five star rating…read moreas a Doctor as well!