I came here to have a filling that fell out replaced, since I was at school and couldn't find time…read moreto get home before finals. It was a very positive experience for me (for a dentist). I was treated promptly, courteously, and competently, which is all one can ask for in such a situation. In addition, Dr. Anderson walked me through the whole process as it was happening, which I have never had done for me before. I would go back, if I had another dental problem, but I wouldn't go back just for fun (then again who would?).

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

Came to Dr. Standley for a 2nd opinion after being told I needed expensive gum treatment elsewhere…read more I had a wonderful experience here...The nurse made no mention of expensive work, and said my gums look great. They also did a wonderful job cleaning my teeth. I enjoyed the experience so much I already scheduled my next appointment 6 months down the road. Dr Standley is also one of the nicest guys I've ever met. He's the type of person who will make you happier just by being around him. If I could give this place 6 stars, I would.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

The orthodontic team is very knowledgeable and professional. They answer every question I have,…read moreeven when there are many.

Gotta wonder about some of the clients that leave reviews here. You can just tell they fall in the…read morecategory of "customers are not always right"! I've gone here for years and years, but I also religiously take care of my teeth and know that sometimes multiple visits can be needed for a crown or cavity-heck even a root canal! The office is top notch clean, great staff and follow through. Take x-rays on time and when I had a whiney unsettled crown tooth they kept seeing me to get it fixed- teeth are like toddlers sometimes they need a good reset, less sugar and multiple opportunities to perform well. Also-pay your bills ppl.

While I have a wonderful experience with the hygenists here, the office staff have continually…read moremessed up my personal information, even after mutliple calls and reminders to fix this. When I do call, the staff are often rude and abrasive, leaving me feel unheard. They have charged the wrong insurance leaving me with an unpaid balance they say I must pay before scheduling an appointment or before they will submit a claim to the correct insurance, as well as contacted and discussed my information with my parents despite me being over the age of 18. While my in person experience has been great, the headaches I have had due to this negligence often has me wishing to go to another dental practice in town. When I called to attempt and correct my information the most recent time, the office staff began telling me about my brothers insurance and balances. I am concerned about the handling of private information in relation to HIPAA at this practice.

I hadn't been to a dentist in 18 years, but now I had some bad tooth pain. I was nervous. I walked…read morein and was greeted by Mary at the front desk. Very nice and professional. I looked around a little. Good-looking place. Clean. Orderly. I filled out the paperwork, waited maybe 3 minutes, and Angela appeared. Again, super nice & professional. She seated me, did the preliminary work, and within a minute or two my new dentist arrived. Dr. Jeff Brunson. Really good guy. He was excellent. He checked me over, did a quick x-ray, scheduled my procedure, I returned in 2 weeks . . . and twenty minutes later walked out extremely grateful. I felt so much better. Dr. Brunson is a very fine dentist. Nothing hurt. The cost was way reasonable. If you haven't been to a dentist in a while, check this place out. They take great care. Thanks to Mary, Angela, Judy, and above all, Jeff.

Caring Family Dental engaged in deceptive practices to convince me to agree to treatment plans,…read morethen turned around and sent me a bill for nearly 4 times what they originally quoted. In their office, they issued extensive verbal assurances about the pricing and they made it seem like they had confirmed everything with insurance, but it turned out that they hadn't done any due diligence at all. They were basically just making up the numbers and telling me they were certain. I paid them everything they quoted me that day, and my insurance paid them too, but 5 weeks later they're demanding hundreds more. No amount of reasoning with them resulted in any progress, and of course they're threatening to send their bloated bill to collections. Apparently, the "Caring Family Dental" name doesn't mean much to them. They're just another version of the corporate dental business that tries to always pile more on. At this point, I would NEVER trust any treatment plan quote they issue, as I know now that they'll just radically alter the numbers afterwards. Even if they tell you with certainty what the numbers will be, I now know that means nothing. I eventually filed a complaint with the Illinois Attorney General and we'll see where that goes, but man, what a huge hassle. I wish more businesses would actually read and abide by Illinois' deceptive practices laws.

I started seeing Dr. Markwood after she purchased the practice, and have been a patient for 3 years…read morenow. I have never had a bad experience with the Dr. or her staff, but have found them to be caring and considerate of my comfort in the office. They have always ben clear about information that they needed from me, and have worked with my insurance very patiently (probably too patiently for their own good - coughcoughDeltaDentalcoughcough). I am VERY pleased with the care I have received there and would certainly recommend them.

The worst place ever!!! I came here 2 months ago to…read morecheck,and she told me that I need a cleaning.she gave me an estimate of my bill. I came back after one month to schedule an appointment and she told that I have to c the office manger again to give me a new estimate!!! Luckily it was less than the first time!and I scheduled an appointment for the next day.when I arrived the next day,my name wasn't on the list!!! Seems that he forgot to inter me in the system!!! She told me that she will take the patient that already scheduled!! I told her..NO WAY! This my appointment and it's not my problem that your office manger forgot to do his job.. She kept apologizing and he let me in!' I got tell the truth that the cleaning was good as far as I can c..but the reception and the management r awful!! And that r expensive than most of the dentists!

Customer Service needs to shut this place down. They do things that do not need to be done.read more

Dr. Hawa is a wonderful dentist. She is very caring and compassionate and does not recommend work…read morethat does not need done, as other dentists I have used in the past have. She takes most insurance and has low rates that make her very affordable. Her office is located behind her house but don't be put off. This is part of the reason that she is so affordable as she does not have the overhead of an rented office and extraneous staff. She is very professional and accepts children as well as adults. I would recommend her to anyone seeking an above competent dentist and especially those who have anxiety issues with dentists.

From the owner: Best Dentist in Champaignread more

Can't rave about this place enough! The location is a bit tricky to get in to (one way entrance and…read moreexit for parking) but the staff more than make up for it. If you're looking for a dental office with TVs to watch while getting your teeth cleaned, this is not it; if you're looking for a super thorough dental exam in a friendly environment then this is your spot. Scheduling is flexible as they're open a bit later on weekdays and on Saturdays as well. The hygienist I had was terrific, Kathy herself was in and out of the appointment but gave me advice and information for a longstanding teeth/jaw issue that I'd never heard of before. I'm not originally from the area so finding a trustworthy dentist who cared about me as a patient but also wasn't going to suggest unnecessary and costly fixes was important, and I've definitely found that! A great little family owned practice in Champaign!

Can I give less than 1 star? Be prepared to have an extraordinary number of x-rays done. She took…read more18 during my 82 year old mother's first visit before asking for files from the previous dentist in Indiana. (We provided contact info a month before the appt.)Her receptionist told me this is standard for all dentists--in my 62 yrs experience, it isn't. She recommended an extraction that another dentist said may not be necessary. Add to this that the assistant didn't appear to be trained and had to be instructed by the dentist on every procedure, it was not a good experience. My mother will never go back, and I cancelled my appointment. Spend your money elsewhere.

I have been a patient at Hessel Park for close to 20 years and I have never had a bad experience…read more My most recent visit left me asking for an opportunity to write a review; I was excited when I received my appointment follow up text. During my visit, I had a hygienist I had had previously, but not recently. From the moment I opened my mouth, I felt like I was an art project. She scrapped and water picked each tooth with the care of a sculptor. I go to the dentist regularly and take great care of my teeth, and I am sure my teeth have never felt or looked cleaner.

I came to the office right when it opened with a severely cracked tooth. I was not a previous…read morepatient, but they were able to take me immediately and fix my tooth, as well as provide me with a treatment plan going forward. The entire staff was patient, compassionate, and informative. Safe to say I will be returning and I thank them graciously!