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    Anderson Mark, DDS, MS

    3.7 (3 reviews)

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    Danville Family Dental Care

    Danville Family Dental Care

    (7 reviews)

    My daughter has been a long time patient, 6+ years. We have had the same insurance with Delta…read moreDental. Never a problem although there was one thing that I always paid out of pocket, not a problem. Go for the annual check-up/cleaning in June 2023 , give them my insurance card, no issues and the person taking the info didn't say anything. Two months later I get a bill for the full amount. Thinking they hadn't submitted for payment I decided to wait another month to see if the bill reflects insurance payment. Another bill still shows I owe the full amount. I call and they tell me they will check. They finally let me know that they still accept Delta Dental but not the level of insurance I have and that my insurance provider should have notified me. After talking to the provider to tell them I'm sending in payment and will try to work out something with insurance, they went ahead and turn my account over to collection. My check was written and mailed that day. The end of the following week I get a letter from a collection company and I explained I already mailed the check the prior week. Six month later I get a follow up letter from collection company with a printout that shows $0 balance but I still owe the collection fee of $70.50. I guess shame on me. I should have known that the provider changed the level/type of insurance that they accept from Delta Dental. But then again, that was a business decision made by the provider not me. Lesson learned, just because your insurance has been accepted for the last six years don't assume that it is still good now. Always check with the insurance company and provider before each and every visit. Don't assume this provider is looking out for your interest.

    I went to adjaia a couple years ago. Needed a couple crowns and a couple veneers. When I went to…read morehave the work done the plan mysteriously changed to 4 crowns. I left. It turns out all I needed was 4 veneers. Someone was in the office who lost a crown after 3 months and they were treating them like it was their fault. Sketchy!

    Anderson Mark, DDS, MS - oralsurgeons - Updated May 2026

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