I transferred my prescription away from this pharmacy because the pharmacist was unnecessarily rude. And I will not be back. After being told to call at a specific timeframe for my prescription, calling as directed, and being told that the prescription would be there that day, I went in to pick it up two days later. Although I received no communication of any problems, there was no record of the prescription and the item had since gone on backorder. I won't belabor this review with all of the ins-and-outs of the experience but suffice it to say that I will not be using this pharmacy ever again due to the way a man behind the counter jumped in to talk down to me. I would have provided 1 star (vs 2) if it hadn't been for the look of compassion on a few other staff members' faces when I noted that I had not done anything that warranted him speaking to me that way. It was not the first time he has taken that kind of attitude. And some of my friends have had similar experiences. I strongly suggest you go elsewhere. read more

SO busy. Feels very much like a deli, especially at lunch. A great place ans classics RVA dig. They have diner options-- not super vegetarian friendly, but the folks are! We mostly opt for take out, but the space is a cute experience to dine in. Reasonable prices overall. read more

A diner inside a pharmacy? What more could someone ask for? we came here on a whim and got to order breakfast just in time. the chorizo tacos were amazing. I was pleasantly surprised at how busy it was; granted, we came on a Saturday during brunch time. Service was still quick and the food came out within 15 minutes. We will definitely be returning! read more

Westwood Pharmacy - Chorizo Tacos - Drugstores Near Me - Richmond, Virginia

Very good Rx service, has hard to find Rx. A nice stock of goods and a great lunch counter. -Chuck Brodersen

My husband and I enjoy breakfast or lunch at Westwood's restaurant every other week. It was also the perfect place to take my sister's very young grandchildren for lunch during their recent visit to Richmond. After lunch, my grandniece was quite pleased to pick out her birthday presents from Westwood's toy selection. read more

Westwood Pharmacy - Post-lunch gift shopping - Drugstores Near Me - Richmond, Virginia

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Visiting my friend and it was a walking from his house on Patterson and devoured the biscuits and gravy. The biscuits are soft and perfect seasoned gravy was delicious, definitely come back for next time I'm in town for breakfast. read more

Westwood Pharmacy - Biscuits & Gravy - Drugstores Near Me - Richmond, Virginia

We have used Westwood Pharmacy for the past 25+ years. I hate to say that their customer service and efficiency has been the absolute pits post-Covid. Once again, I am cooling my heels at the pharmacy while they attempt to figure out why my monthly refill - which was called in at 9am - still hasn't been filled. (It is now 2:55pm). There are at 3 people behind the counter and at least 2 filling prescriptions. It seems more like a lack of caring than being short staffed. I guess I should say shame on me for hoping for a different experience after so many months, but we really do try to shop local. (I pass at least 2 big pharmacies on my way to Westwood.) Honestly, every time I go in there now I feel like they think I'm something they've scraped off their shoe. It's a real pity. This used to be a great neighborhood pharmacy. The gift selection and deli are still very good. read more

Worst customer service. Hours are horrible. It's probably good for the 80 year olds who have been here forever but it's a painful experience every visit. read more

Typical diner style food with fast service and fresh food. I highly recommend this place.

I tried to give this pharmacy several chances, but it unfortunately disappointed overall. Today, I was in to pick up one prescription. I decided not to pick up another that was ready due to a switch in medications. Because that medication had to be ordered, apparently that required shaming me for not picking it up by both the staff member and a pharmacist. This was after I had previously had to ask twice for it to be ordered I'm the first place. I highly doubt my actions had any personal impact on any staff member, as this is typical business; this is a 33 dollar medication. As a medical provider myself, I won't be referring patients to this pharmacy. Also, staff members do not appear to be specifically trained as pharmacy techs and are not wearing masks. The latter is unacceptable, given the fact they are working at a medical-adjacent place of business. Finally, staff also appeared to have no idea what a customer meant when she was asking for a specific COVID vaccine so I helped her myself. read more

I can't say anything about the Pharmacy but there store is amazing . From home health items to assorted candy to clothing to gift items this Pharmacy has it all . Many frivolous necessities to look at . At the far end is Westwood Fountain so if you're hungry they can fix something yummy to satisfy you while waiting on your prescription . read more

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5 stars for what it IS. This is not a fancy place. It is a great place for a nice "eggs and bacon/sausage/ham" sort of breakfast, a hot cup of coffee, a toasted no frills tuna or ham or whatever lunch sandwich.... you know, what we used to call lunch counter food. Service is fast and efficient, food is hot if it's supposed to be and cold if it is not. Comfort food at the low end of the scale. read more

So I have been going to their sister store, Westbury, for years. Came here one Sunday for brunch at the suggestion of my niece. Boy, this place has it all over Westbury when it comes to the diner section! This is not your typical drug store lunch counter. Everything from giant sandwiches to Crab Cake Benedict, along with your typical favorites, this place has something for everyone. Come early as this place fills up quickly! read more

Traditional breakfast with many options. Great for families. Staff are wonderful. Our grandkids love the aquarium and go there repeatedly during our visit. Someone usually orders the special but I love the omelets. read more

This is such an odd pharmacy. You can buy things and have a meal here but everything feels old in the sense of updates and merchandise. Don't go around lunch time because you will wait for a table. The order of which you receive that table depends on who is working that day . You will get past over by the older loyal patrons . Great breakfast and lunch items it just the wait to get served will prevent me from revisiting . read more

I originally went to this location to purchase donuts from the Mrs. Yoder's food truck. I found the people inside the pharmacy not very polite and welcoming. I felt out of place and just wanted to leave read more

The customer service is horrible. No greeting, no thank you, no smiles. I'm sorry but this is a customer service business, I pay your wages. I guess Walgreens will be my go to pharmacy. read more

this is the perfect combiinatin for me. Lunch, gifts, special candies, pharmacy/drugstore has unique and different brands that are different than some CVS/WGs. Love it, and great pie! read more

As far as the food goes here, it was a pretty negative experience. Usually little diners like this don't disappoint but I was very surprised by how disappointing our food was. I got an omelette and the onions and peppers were very charred and the biscuit tasted more like a piece of toast that was a few days old. Everything was overly oily. The service was okay. The food here was probably the worst breakfast food I've had in years. Would love to see this place succeed but the quality of the food is just not good. read more

Walking into this pharmacy is like stepping back in time... they have an old fashioned lunch counter (offering breakfast platters, bagels, and sandwiches), they offer catering services, as well as a genuine pharmacy counter. And they sell local items as well as larger national brands. Attached to the pharmacy is a small market that has a decent selection of kosher foods, as well as a deli counter and some prepared foods selections. I sampled some of their hawaiian salad, and it wasn't that great... Overall, I wish they had a full meat counter, or offered more Jewish deli foods, but it's not a bad neighborhood place to shop, especially if you just need a few items. Plus the people are helpful and super nice. read more

Love the lamb gyro with and without hot sauce added onto it. Breakfast there is also a hidden gem. Getting the Philly cheesesteak tonight.

Thanks to Yelp we stopped by the Westwood Pharmacy on our way down to Petersburg and Williamsburg. We like to go to one-of-a-kind places (no chains), and Westwood Pharmacy fits our wishes. It's a restaurant, candy counter and drugstore--with the milkshake containers chilling in the ice cream freezer. We were there for breakfast, and almost everything was delicious. Excellent were the fried apples, silver dollar pancakes, French toast, biscuits and home fries. Good: breakfast club sandwich, sausage and bacon. Disgusting: grits. Service was not friendly or caring, and it is not sparkling clean. The red, white and chrome diner atmosphere was cute, though. All in all, though, the place was charming and fun. Great Christmas ornaments (in November), too! read more

My new go-to establishment in Richmond. You really can't find places like the Westwood Pharmacy anymore. Fortunately, time has passed this drugstore lunch counter by. First, I really enjoyed the big fried chicken sandwich. The menu is not extensive--it is simple, basic comfort food. But my meal was delicious. The waitress was nice and attentive. The Westwood Pharmacy lunch room is more than a counter--it is a good portion of the store with many tables. Despite its size, however, the place was absolutely packed for lunch. There were people waiting for tables, so I ate fast. I suspect this place will be around for a long while. read more

Best Limeades in all of Richmond! Seriously, every time I come back to Richmond to visit I have to stop by here t least once if not several times to get a giant limeade. The other food is good, too, but not stellar--just your typical lunch counter menu and fair (though done well, it is still just lunch counter stuff--ruebens, tuna and chicken salad sandwiches, clubs, grilled chicken, hamburgers, fries, scooped ice cream, etc.). They are currently expanding the restaurant section of the place. (For those who have never been it is actually a working pharmacy with a drugstore section and then a lunch counter off to one side.) This place can really be busy during the lunch-hour so plan ahead and get there early if you want a table. They do offer call-ahead take-out. read more

Always a nice little trip down memory lane eating at the counter at Westwood. My son and I had grilled cheeses and fries with a coke. The same as my dad and I did when I was 8. Servers are nice and friendly and you're always treated like family. After you eat peruse the store for trinkets or candy there's always a good selection of nick knacks and trinkets. read more

Love the breakfast and club sandwich from Westwood. Been brining my family here since we moved into the area and its always a great place to go. Staff is super nice and the food is as advertised. If you're ever in the area and are hungry I'd highly recommend you give it a shot, you won't be disappointed! read more

Westwood has a pleasant, efficient staff who provide excellent pharmaceutical service. They offer delivery, which I love. Refills requiring physician's approval are handled quickly. In addition to the pharmacy Westwood has a great diner as part of their service. A longtime neighborhood fixture, friends frequently meet for breakfast or lunch. The food is good and service is fast and friendly. Another bonus is a gift shop section. Westwood has been my pharmacy for years. They are a real treat if you are waiting for a prescription or just looking for a nice breakfast or lunch in a neighborhood diner. Don't forget to check out their gift shop. read more

You know I stopped in today on my way to work to grab a few things b/c they were open and on my way. My first experience was really great. I got some discount deco and a little sandwich so I thought I would stop back in. Today I went in and got some drinks and one additional item but when I got to check out there was no one to check me out. Come to find out I could not check out at all b/c the cafe was open not the store. The lights were on all over the store and the guard didn't stop me from picking up items or coming in so I thought they were open. I waited at the cafe to check out but the staff said they could not check me out there b/c the kitchen is different than the store (how would I know that?). SUCKS I was hoping to get the items that I spent time picking out but alas I had to put them all back. I was not happy. I hate the big box places like Walgreens, I would rather shop locally and support local but I have to say NOT A GOOD EXPERIENCE b/c I left with no items, and had no additional time to make another stop. I go to work early and I guess I will just have to go back to the big box places b/c I know when the lights are on the whole place is open, and not just part of it. I most likely will not go back b/c I just don't have time to waste. read more

Milkshake, limeade, classic american food, all done right. Westwood pharmacy is so awesome, all the locals who matter refer to it as The Pharmacy. Outsiders dont get it. The pharmacy has good local people working there and everyone is friendly and competent. The pharmacy is a great place if you buy into how its more of a community than just a place to get the best food and drinks or refill your scripts with the best and most personable pharmacists. read more

Okay so I have been to the pharmacy now for five separate trips due to the recent closing of Westbury. First trip- when all the buzz was going on I made some concessions for the chaos and time it took to get my prescriptions. I was greeted by a not so nice girl who seemed too fresh out of pharmacy school and had her busom hanging out of her shirt. Not a professional look at all. If her attitude were better than I could have maybe overlooked this obvious distraction. Second trip- early in the morning and the staff now looking a bit more mature, was much more helpful & pleasant. Third trip - behind the pharmacy counter looked like a high school field trip. Dumbfounded teenagers working there like dear in headlights handling my meds & co-pays. It took over 45 mins to sort things out. Fourth- the same as the third Fifth - its time to transfer the script somewhere else. If this is how they conduct business, i do not want a part of it. If a business goes so far as to hire untrained, unprofessional underage people to save a few dollars on the payroll yet sacrifice the quality service and professional care that prescription drugs transactions should have, then I choose not to support them. read more