Tough Guys moved me from Lafayette to Indy thanksgiving weekend, in the middle of a snowstorm…read more They were meticulous about wrapping my unique items. They showed care with all my things. I moved into an apartment on the second floor. Everything went as smoothly as possible with the weather. They were polite, courteous and organized. I recommend their business if you need something moved. They were worth every penny.

The guys were very friendly and extremely hard workers. very professional. for the price I don't…read morethink you could find better movers.

I want to thank Jill for her help and professionalism in helping me select shades for our kitchen…read moreand family room. Selection of materials was great and her knowledge about decorating was very evident. I highly recommend her services and would contact her for our future needs. Deb Molter

Jill was professional from minute she arrived to give me a solution for my Slidng glass project…read more Fabric swatches tape measure. IPad. She guided me in color selection. Quited that day. I ordered that day. Install was a breeze ...I am thrilled with her attention to Detail.Shes the BEST. JanetCampbell

The contract I signed specifically mentioned 'reinstall new flooring.' However, after speaking with…read morethe owner, I was informed that the quote they gave was for installing new subflooring--even though they reused the same subfloor and damaged the laminate. When I expressed my dissatisfaction and shared pictures of the damage, the owner seemed to sympathize and sent me this message: 'No problem, I will fix things when I get back. Sometimes it can be confusing, but I have no issues replacing 3 pieces as seen. I think they did pretty good with the flooring that was and is older style. You he and forever can be tricky, but just lmk I can figure things out!' Despite this message, over a week has passed, and I still have no updates or plans on when they will follow through. To make matters worse, it became clear that their quotes don't guarantee your home will look better than before they start the job--a shocking realization. After leaving an honest review reflecting my experience, I finally got a response: 'Appreciate the 2 stars, even though we dominated and did everything perfect except 2 pieces of flooring. Have a blessed and safe day, but please ensure you're more accurate.' This response was not only unprofessional but dismissive of my concerns. This situation could have easily been resolved and my review improved with proper communication and follow-through, but the customer service was nonexistent. They advertise a 5-year parts and labor warranty, but based on this experience, it feels more like a 'tail light warranty'--good only until they're out of sight. Very disappointing. UPDATE: the owner responded with "Now 1 star!! Hahaha you know it shows you changing things right!! It's sad how you are, your the type that hide all the perfection thay was done, because someone chipped a piece of flooring in 1 piece and your demanding all new flooring!! Thanks for the love!! Good energy always!! God bless and stay safe" obviously this company isn't professional I never wanted a new floor I just wanted what was damaged fixed and was more than happy when they offered to come and fix the damaged pieces but after no follow up a week later left a bad review and he just spiraled from there. These guys only like you if you've got good things to say and do not know how to take constructive criticism. As for the warranty I would find work elsewhere, so many of these contractors pop in and out and with the treatment I've received I don't expect them to be in business in 5 years.

From the owner: Faith, Honesty, Integrity are what we live by here at rice construction. we put family first and we…read moretreat everyone like family, Be Blessed & Stay Safe!

We have used Thorntown Heating and Cooling several times. Bought a brand new ( 2) furnaces totaling…read moreover $10,000 from them. Which are 2.5 years old, and still under warranty. Had Thorntown Heating and Cooling back out today because the PVC pipes that remove the condensation fell apart, the gentleman got in the attic to which they never installed that pipe when installing the new furnace. He said that would be $125. 2 hours later I noticed my furnace would not come on, called Thorntown Heating and Cooling again, he said it will be $125 trip charge this is you're problem now, not Thorntown Heating & Cooling. So before I had them out AGAIN, I opened the furnace door and put it back on, he didn't have it on properly when he was out here this morning. How would you charge my parents for something you didn't put back on correctly to begin with? Complete your job, and do it correct the 1st time when you do it. I will NEVER use Thorntown Heating and Cooling again. Jones Home Services has my business, and the rest of my families business. Eric

Thorntown Heating and Cooling has helped me out a few times. Each time I used them, they arrived…read moreat the time stated and did the repairs at a very fair price. Thank you for being there for me!

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

Scheduled FDJR to come back out and remove parts of my deck that I am removing and/or replacing…read more The two Fire Dawgs worked straight through for three hours when it was chilly and slightly rainy out. I'm thankful for their hard work and for making my job even easier. I will continue to use and recommend FDJR!!!

Great communication for scheduling and delivery. Careful as they moved items through doors and…read morerooms. I would highly recommend their service