I had an extremely frustrating experience at Bexley Riverwalk following a pipe burst that flooded…read moremy apartment. The bathroom, bedroom, kitchen, and dining area were all flooded with dirty, foul-smelling water. Maintenance came initially and flushed water out through the patio, then left a dehumidifier and instructed me to run it for three days, which I did. On the fourth day, I had to fly out. I turned off the dehumidifier because I was not comfortable leaving an electrical device running unattended while I was out of town. I clearly told the management and maintenance team that they did NOT have permission to enter my apartment without me present, and that I would be back the very next day and they could return then. Despite this, maintenance entered my apartment anyway after explicitly being told not to. I was later told that turning off the dehumidifier was a lease violation, which felt unreasonable given the circumstances and the fact that I followed instructions for three full days. To make matters worse, after the flooding they had to replace baseboards and drywall, creating another mess. I repeatedly requested that the floors be properly cleaned and sanitized, since the unit was flooded with contaminated water, but this was not handled with urgency or care. I understand this happened during a winter storm with extremely low temperatures around 20°F. I had taken precautions by dripping faucets, and the pipe that burst was supplying the sprinkler system, not something within my control. Still, the lack of respect for my boundaries, poor communication, and dismissive handling of sanitation concerns made this experience incredibly stressful. Overall, the situation was mishandled, invasive, and frustrating. Emergencies happen, but tenant communication, consent, and basic cleanliness should not be optional.

Great Experience! I was helped by on of their leasing agents Jhoanna, who was amazing. She helped…read moreme with all I need, followed up multiple times and was able to accommodate me switching appointment times and walking in. They did not have the exact room I was looking for within my time frame, but Jhoanna then was able to help by getting me in touch with Bexley's sister property same day. She also me know what they currently had available, of which, I did end up renting! Definitely recommend!

We just recently moved in and the staff is great! Hannah and Katrina have been especially helpful…read morewith all our paperwork questions. Our keys didn't work when we first got there and maintenance was there quickly to get them recut for us. We are very happy with our decision to move here!

These apartments are nice been here for a year now Katrina in the office is very nice and super…read moresweet

I would like to thank Evergreen and its excellent staff--Dianne, Jan, and Tiffani--who always…read moredemonstrate such a wonderful attitude and professionalism. I have just completed my 12th year here, and I have been very happy and at peace. The apartments are always kept very clean, with excellent maintenance. The poolside aerobics classes have been a great help with my rehabilitation, as have the exercise sessions held on Mondays and Fridays. There are so many activities that make us feel like family--truly at home. Thank you so much! Me gustaría dar las gracias a Evergreen y a su excelente personal --Dianne, Jan y Tiffani--, quienes siempre demuestran una actitud y una profesionalidad maravillosas. Acabo de cumplir mi duodécimo año aquí, y me he sentido muy feliz y en paz. Los apartamentos se mantienen siempre muy limpios y cuentan con un mantenimiento excelente. Las clases de aeróbicos junto a la piscina han sido de gran ayuda para mi rehabilitación, al igual que las

My 87 yr. old mother in law lives in Evergreen at Keller and loves it for the most part. She says…read morethey arbitrarily enforce rules, but other than that she's happy there. During the great freeze out this week (mid February 2021), the electricity went out in her building. This isn't the apartments fault. We went to pick her up to bring her to our home. When we arrived, snow hadn't been shoveled from the entry ways into the apartments. It was a dangerous slip hazard. This is careless and shows a lack of caring for their tenants. My husband cleared the area, so there would be less chance of someone falling. Needless to say, this is very disappointing, and should be considered when thinking about moving to this facility.

We have been here 8 months and we love our apartment. We have the townhouse style. Love it because…read morewe have guest room downstairs and allows for us to still have privacy upstairs. Maintenance took care of everything at the time of move in and have not had issues since. Staff has always been helpful and cooperative. I guess my asks would be 1. if we had a walkway to our little backyard and 2. That the residents who have pets pick up after their pets. There really needs to be signs that say pick up after your dogs. Other than that Bevan is great! I would totally buy if they had that option. Oh yes, location is awesome, with restaurants in walking distance and easy freeway accessibility.

Very Interesting leasing staff. Way better options available around. it's a very selective…read moretreatment management will make sure to harass you with your deposit money. You rather forget your deposit money or keep following up for months together. I made a bad choice.

Sharon is one of a kind realtor. Classy, has a strong team, very knowledgeable and sweet person to…read morework with. She also responds back immediately, very strategic and is fast as lightening. I appreciated all that she did to help us find a great place to live.

Sharon is truly a top notch professional and I am so grateful that I was fortunate to work with…read moreher. The experience was amazing from start to finish. Since I am a first-time home buyer, she took the time to explain everything and answered all of my questions promptly. Sharon is really knowledgeable on topics from real estate to taking care of your home (she gave me some great tips on taking care of the lawn, foundation, etc.) Sharon worked very hard, even though I've changed my mind/preferences several times - she didn't complain, she was pleasant and patient and just adjusted the search options and offered helpful advice. Also, she will go the extra mile - she traveled to show me a house that was outside of her usual viewing area. Sharon also connected me to useful resources: a handyman and a home insurance agent, which was such a huge relief. If you're looking for a professional and knowledgeable real estate agent, with years of experience that quickly answers her phone/emails and is very helpful, then you're in excellent hands with Sharon and her team. After such an outstanding experience, I've already recommended Sharon's services to other friends who want to buy in the Dallas - Ft. Worth area. I know that with her help I found my dream home! Thanks again Sharon!

Moved in December of 2019, around eight months ago at this time. Leased one of the larger, one…read morebed/bath units, 663 sq ft, for $850 a month. A little expensive, but the location and in-unit washer/dryer made it acceptable. The grounds are well kept and attractive enough, until you get to the second floor breeze-way, which is filthy. Not trashed out, thankfully, just coated in dirt and grime. youtu.be/LCuMQk9TJnE The unit I moved into was considerably older and more run down than the demo unit. Carpet in the living room and bedroom were clean enough along with the faux wood vinyl flooring. Outlets were not in the best of shape, some crooked or ill-fitting. Counter top vinyl in the kitchen was peeling a bit around the sink. Deadbolt in the front door was smashed and wouldn't turn. AC would heat, but wouldn't cool. Water in the kitchen and bathroom faucets can take two to three minutes before they start to warm. Have to keep a pot in the back of the fridge to catch the perpetual dripping. youtu.be/5XKXsHdF3ng youtu.be/pOVDyEOQAdg The bright, shiny, polished appliances in the kitchen? Pretty sure mine are from the Reagan administration. No faux granite countertops. And no microwave in the unit as shown in the photos, I had to purchase my own. youtu.be/91mPYF7ibtY Faucet in the tub doesn't fit correctly and touch the wall, leaving a hole around the pipe. Similar with the shower head. And there's water dripping from the ceiling drain in the tub. I live on the top floor, so that's a little disturbing. And as it's not fitted correctly, one night about a month ago, the faucet went flying off while I was showering and went straight into my shin. youtu.be/B7RsypPlMo0 youtu.be/Yjvc6-ukMsg youtu.be/QkDfdQSVJJA youtu.be/zet1k926yTE Have to manually reset the toilet every time I use it, since the stopper in the tank is disintegrating and won't go back into place on its own. And then there's the water that's coming in all over the place, primarily along the back wall (kitchen and bathroom). Flooring is damp in the same areas, every single night. Bathroom, kitchen...even in the living room. And that's not vinyl flooring, that's carpeted. Now imagine that for six months straight. I don't want to know what's growing under there by now. The floor has become so warped in some areas that it literally slopes now. That's not an exaggeration. My leveling tool shows a four degree incline. The vinyl is peeling apart and floorboards are starting to separate from the baseboard now. Six months is how long it's been since I first reported the problems. After two months went by, I realized they'd forgotten about it, and contacted them again. That was four months ago. I've been patient and understanding due to the corona virus. But it's become clear they've forgotten about it...again. They did remember to raise the rent on the unit by $125 a month though, making it $975 now. (About a month after I moved in, the facility changed ownership, which may be why there are no reviews prior to mine. Owner is Legend Asset Management.) (Update...) Found this above the ceiling a couple days back while changing the filter for the AC unit. No clue what it is. youtu.be/s4pME6NJTW8 Electric bill literally doubled in the space of two months. One guy, living alone, 660 sq/ft apartment. I keep it at 75 during the day. When I first mentioned it to the office staff, the staff suggested it was the electric company raising their rates. That's a hell of a price hike, but I checked anyway. Nope. It was usage, plain and simple. They then suggested maybe it was partly due to working from home and all the heat my PC was generating. A laptop. (See attachments) Oh, and the vinyl flooring they fixed a few weeks ago is already peeling again. (Another update 9/12 - The Fridge) The video below is of the replacement fridge they gave me two days ago. Not sure how this fits the definition of premium upgraded appliances. Or even acceptable ones. https://youtu.be/3_7R8mqELRg (Another update 10/05 - Service Requests & Grime) After getting an email from the Leasing Office about a service request being completed and if there were any problems, contact the Leasing Office. So I responded to the email, only to have it kicked back as an invalid email address. And yes, checked the original email, there is no "Do not reply to this..." note in it. Basically....they don't want to hear about it if a service request goes wrong? (See photos) The filth and grime that coat the second floor levels continue even after they "cleaned" them. I know because I watched when the guys came up, grabbed my neighbors broom he keeps outside his door, and brushed off the rail with it. I decided to see if it was just older, stained wood they couldn't do anything about but...no. See what I was able to do in a minute with a Wet One: https://youtu.be/C-MiLLnbnpo And the floors for good measure: https://youtu.be/0mtmc_Bp3Q8

This place changed the name to RISE.... you can change the name but you can't change the fact that…read morethe place is a dump. I live there for one more month and I'm outa there. the pool stays green and the place is trashy! none of the maintenance workers speak English and the manager is a real piece of work! Take my advice and stay away!

Love living here! Great location, sweet neighbors, and staff go above and beyond to resolve issues.read more

I've chosen this complex for a 2nd home In tx. While it's a bit dated in its finishes (I'm In The…read moreluxury apartment industry) the property is clean, the residents truly love living there (encounter a few during my tour) , the amenities and location to everything I need for work and social are bar none. The staff here is incredible (especially Vicki) and have gone above and beyond to help me get settled. I'm really looking forward to this experience!