the move in process early and the staff (kya) was really was nice and patient. I recommend these…read moreapartments to family and friends

I have been overcharged every month since I moved here. Management expects residents to pay the…read morefull rent balance on time, including incorrect charges, and then wait months for those errors to be fixed. When I raised concerns, they argued against removing late fees, even though I should not have been charged extra fees in the first place. On top of that, residents are already paying high amenity fees, yet the coffee machine was broken for over six months before it was finally repaired. Trash service is also inconsistent and is skipped at times. Residents are not allowed to pay only the amount they actually owe, which forces us to pay the full ledger, even when it includes wrongful charges. I met with the apartment manager on March 11, 2026 about these ongoing issues. During that meeting, I was told I would not be credited back for the late fee, but I would be credited for the false insurance charges. As of today, March 25, 2026, those false insurance charges have still not been corrected, and the fee is now showing again for April. Despite the manager's rude response and refusal to credit the late fee, the promised correction has still not been made. Main issues I have experienced while living here: Poor management False insurance charges Constant back-and-forth to correct the rent ledger No key fob provided at move-in Late fees charged unfairly Maintenance marking work orders as completed when the work was not actually done Overall, this has been a very frustrating experience, and I hope the property improves its management and accountability in the future. I have all video and email reference if corporate does not contact me to resolve this issue be forced to contact the Fort Worth code Compliance Division. Please keep your false responses with no action!

We have been living here for four years now. We have been very happy with the way management,…read more office and maintenance staff have handled different concerns and needs. Maintenance staff is very efficient, and prompt with any repairs. The office and maintenance staff are very friendly and caring. We feel the price we pay is reasonable for the area. The apartment is comfortable and well suited for our family needs. The community appears to be a pleasant one, and we have had almost no issues with any other tenants. If we have had issues in the past, they have been dealt with promptly by management. Over all, it is a great place to live that we highly recommend to anyone looking for an apartment in the Justin area.

What a great experience! We were looking for an apartment in Roanoke and Graci & Kellen were…read moreprofessional, knowledgeable, and a pleasure to work with. They answered all of our questions. We will be renting an apartment at Two99 Monroe. I highly recommend!!

I lived here for less than a year while working in Ft. Worth. I really liked the other residents,…read moreand the nearby restaurants but that was it. Many people do not pick up after their dogs and the place is run terribly. I would give less than 1 star if I could.

There's no place like home. The staff at the Ruby (headed by Sherry) made me feel like home. I…read moremoved for work from California and ended up at The Ruby. I was homesick but the Ruby made me feel welcomed for almost 2 years . I didn't want to leave . It was home. Everything was top notch !

I love living at the ruby. my husband and I moved from Louisiana in May and we could not have asked…read morefo better assistant with moving in. we only had a months notice and I only gave Ms Sherri about 2 weeks notice with moving as she made sure everything was a smooth as possible. everyone from the the office staff to mai is great. the ruby is beautiful place to live. the amenities are great and I feel safe where I live. which if very important to me. the motto is love where you live and I do.

Brandy was fantastic to work with! She really listened to my needs - especially finding a quiet…read moreplace for my anxious dog away from heavy traffic. She found us the perfect townhome facing a large open area and just steps from a dog park. Her attention to detail and genuine care made all the difference. Highly recommend! Cathy C

From the owner: Westvale is a newly built townhome and apartment rental community in Roanoke, Texas. This luxury…read morecommunity features an abundance of amenities, including a resort-style pool, an expansive fitness center, and a resident golf simulator lounge.

This is insane! The office team is HORRIBLE. From Property manager Lindsay Cook and assistant…read moremanager Roger, to Keon and Tania at the desk. I have NEVER been treated the way these guys have treated me and my wife. We have lived here for newly 4 years and when it came time for us to move, the leasing office made it a DISASTER! On top of that we moved out TWO MONTHS AGO and have yet to receive our deposit back. The two leasing agents refuse to pass us to Lindsay or Roger when we call. They are completely acting in bad faith and are constantly dodging us. Now we're having to take them to court over something that should've been a smooth process. This has been undoubtedly the worst experience someone can have in regard to customer service and overall respect for their residents. If you are living there you know what I'm talking about and I'm sure your are on your way out too, if you're looking for a new place, TURN AND RUN FROM DISCOVERY PARK DENTON! I promise you this new management team is the worst.

Christy is the best!!!…read more I moved in and she was so welcoming. I think this place has so much potential

Dishonest, Neglectful, and Unsafe -- Avoid at All Costs…read more Dry Creek Ranch Apartments was hands-down one of the worst rental experiences I've ever had. From day one, the management was dishonest. They told me I could park anywhere and "they don't tow," only to have my brand-new car towed a month later. Parking is already a challenge because some residents leave broken-down vehicles in visitor spots, making spaces scarce. The apartments themselves are poorly maintained. Every window had mold when I moved in, and the windows are so bad that they sweat and leak with the weather. Amenities are just as neglected. The hot tub is constantly closed due to poor maintenance, and grills are never properly stocked--don't expect propane to be available on a holiday weekend. Safety concerns are real. My car was broken into, and when I asked if anyone saw anything, the office blocked me from the community message board and provided zero assistance. The gate to the complex was broken for months, and when we asked for the 10th time, staff told us it "doesn't even do anything, it's just an illusion of safety" and that they were "trying to get it fixed." WHO SAYS THAT? The staff is rude, untruthful, and unapologetic. Pricing changes after you sign as if their promises mean nothing. This is not a community that values residents--just one that profits off misleading information. If you value honesty, safety, and basic maintenance, look elsewhere.

Was told the apartment was clean and move in ready. When we went to move a few things in, we…read morenoticed both toilets had urine on them, sink was dirty, shelves were dirty, it was just gross. Office did not send anyone to clean as of yet.

Property is decent. The landscape needs some serious help. In front of apartment is just mud. The…read moregym is pretty small and needs updating. The worst part is the walls are so thin, you can hear neighbors tv after midnight. Very frustrating when you have to work and can't get issue resolved, otherwise it's ok.

My past 2 years at Waterford were great, to say the least. The property was clear from trash every…read moresinge morning. This includes : parking lots, streets, all grass areas and the pool. Pet rules, in all ways, were strictly enforced. (If you get my drift.} The complex was always quiet. Not one time did I feel unsafe. The office and maintenance responded to my needs in a timely manner. The property knows that it is not cheap to rent here and they take that fact very seriously. You seriously "get what you get." It's like living in a neighborhood with a homeowners association. It was FABLOUS! Just by typing this review makes me miss it.

Stoneledge is a nice, gated apartment complex. We've been staying with a friend for about a week…read moreand we're impressed. Several layouts exist, but we've been in the three bedroom only. One and two garages are available to rent as well. I don't know the pricing but that usually changes quite a bit anyways. The amenities here are top notch! There's a very nice non-heated pool with wading areas, spa jetted area, and fountain/waterfall. It gets crowded on the weekends, but there are lots of chairs and sitting areas. Inside the pool area there are also a few grills and a huge veranda with couches and a TV. Next to the pool is a decent gym with cardio equipment, weight machines, and free weights. Did I mention that this community does valet trash pickup? No more walking to the dumpster--just leave your trash can outside the door and it magically disappears each night (5 nights a week). For those who are environmentally conscious, there are two free level 2 EV chargers. There's also a Tesla Supercharger about a quarter mile away. All in all, this feels like a very nice and very safe place to live. Plus there's lots to do within walking distance. Check this place out!

Hobestly they only care about collecting a paycheck. They dont care about fixing anything or…read moremaintaining anything at this property.