I have lived at Copper Ridge since 2023. Whenever I have an issue and Andrea Traughber answers the…read morephone, I know my problem will be solved! She is so on point with resident requests. I truly love living here. I feel safe and the community is beautiful. But the best part is the great support received from the office staff and the wonderful maintenance staff. Thank you for all you do for us Andrea!

I love it here! They have a great office staff and are very responsive. It's a quiet place but also…read morefolks are very active in the community. Highly recommend. I just wish I could get my car to recognize the gate fob.

RUN from this property as fast as you can!…read more Dealing with this property has been exasperating! I can't believe how unbelievably unscrupulous they are. I had no choice but to submit a complaint to the TX Attorney General's Office because the property have actively chosen to avoid the numerous calls and emails I'd sent over the last 3 days (this issue started this past Friday, 3/7). Not only are they keeping the $1500+ move-in deposit, but they're also now demanding another $3500+ to dissolve the lease on the damaged apartment they wanted me to keep. I turned in my keys on Tuesday, 3/1. I haven't had access to the unit or the property since, but they feel it's appropriate to pay over $5k for a damaged apartment I never even moved into. Here is the letter I submitted to MAA Corporate as well (still haven't heard back from them either) - part 1: ******** Hello, I'm desperately trying to reach anyone that can help me with the on-going issues I'm having with the MAA Boulder Ridge property. I have been a resident at the Shoal Creek property in Bedford for nearly 2 years (I moved from TN to TX for work at that time). I was moved into a unit that I found out from the leasing agent had moved out the day before my move-in so nothing was cleaned, fixed, etc. when I moved in. I spent the first year having to pay out-of-pocket to repair issues I had submitted work orders for because the office refused to repair them (torn screen door, broken door knobs on all doors, holes in the walls/parts of the corners of the walls missing, damaged carpet/flooring, damaged cabinets in kitchen and both bathrooms, hundreds of cigarette butts painted over on the floor, stained walls). All the windows were broken in the unit, as well as the ceiling fans. The dishwasher and washing machine weren't connected properly so I had flooding in the kitchen for over a week, and I had water raining down in the guest bathroom because the condensation hose had been disconnected by the previous tenant (had 1/2" of water flooding the bathroom for over 2 weeks before maintenance finally agreed to help). I had to pay for a carpet steam cleaner to try and clean the stained and dirty carpet, and I had to pay for an industrial fan for the kitchen and guest bath to try to dry out the flooring (maintenance said they couldn't loan me one). This is just a short list of all the issues I've had to live with since I moved in. When my laundry room door (again, pre-existing damage from previous tenant and I had requested at least 6 times to have this fixed or replaced. A new door had been ordered in Oct 2024 but didn't arrive until Jan 2025) fell on me when I tried to open it, the current maintenance manager told me he was going to get this issue resolved. They sent a contractor who severly damaged the new door (broke it in several spots, drilled holes up and down both sides of the door, cracked the finish in several spots, didn't even cut straight lines) he installed it upside down. When I tried to open it that door fell on me too. I currently have a shower curtain hanging in that door frame. I worked with my leasing manager to try to end my lease early (I was scheduled through July 17, 2025) because I just couldn't take anymore of the damages in the apartment. I was basically told that I wouldn't be able to end my lease early but could transfer to a sister property and she suggested Boulder Ridge. Against my better judgement, I decided to call them, and they asked me to come tour an available after my workday (this occured on 2/28/25). By the time I reached them it was about 20 minutes before their office closed. Caitlyn was assigned to "help" me and show me the unit. It was getting dark early at that time (this is relevant because I wasn't able to see the damages clearly at the time). The moment we walked in the unit to the time we left was less than 7 minutes - she kept yawning and telling me how tired she was and that she was going on vacation the next day, so I felt rushed and pressured into leaving. She turned on the lights in each room and just stood by the front entrance yawning and continuously letting me know she was so tired. I did mention that the cabinet doors looked like they weren't hung correctly and that the guest bath was very dark and dingy, but she didn't say anything. When we left, the next door neighbor had left several bags of trash outside their door (this was friday, a non-trash valet pickup day), there were cigarette butts, popsicle sticks strewn in the breezeway, and a broken-down truck in the driveway next to the stairway entrance. I asked if she could give me a tour of the property - she drove us straight back to the office without saying a word. She handed me a quote and told me I could reach out to her colleague if I had any questions while she was on vacation. *Unfortunately, I'm not able to add the rest of the letter. Hope the pictures show the lack of concern for the resident.

Do NOT move here - terrible move-out experience!…read more I moved out of this complex recently and had an awful experience. They kept my entire security deposit without properly documenting it in their statements. I was falsely charged for "damages" -- specifically, they claimed I "destroyed 80% of the carpet" and are now trying to charge me to replace the entire carpet. I asked for evidence, since the carpet looked perfectly fine when I moved out. All they provided was one photo of a small area with a lifted corner and a stain underneath -- nothing showing 80% damage, and nothing from the rest of the two-bedroom apartment. The carpet was used before I even moved in, so I'm clearly being unfairly blamed. This place is not worth it. Avoid the nightmare of moving out and getting scammed. Don't waste your money renting here -- find a better-managed property.

This is one of the best entry level apartment complexes in the area. The property managers work…read morehard at pleasing the tenants. If you are seeking a safe, clean, and convenient apartment rental, look no further than Elizabeth Gardens in Roanoke Texas.

I moved in on December 1, 2018 Andrew the property manager did a walk-through with out me and put…read moreOK on the walks through paper for every category she then had me sign the lease knowing what was wrong with that apartment that the electrical wiring is backwards and that I had termites what they did is they just painted over where the termites have been eating at the baseboardAnd I have a special needs child who refused to step foot into that apartment because he knew something was wrong I brought it up to her attention she didn't want to do anything she said everything was OK and hung up on me over the phone so we can half later I moved out because that's just not living conditions at all and I called to see what I could do about all of that with our code people and they are taking care of it because there is even an electrical wiring that's not even put into the ground that was by my apartment and then was intertwined in an AC unit so I do not recommend living at this apartment complex they do not want to fix anything or reimburse you your money when you move out due to those living conditions.

We have been living here for four years now. We have been very happy with the way management,…read more office and maintenance staff have handled different concerns and needs. Maintenance staff is very efficient, and prompt with any repairs. The office and maintenance staff are very friendly and caring. We feel the price we pay is reasonable for the area. The apartment is comfortable and well suited for our family needs. The community appears to be a pleasant one, and we have had almost no issues with any other tenants. If we have had issues in the past, they have been dealt with promptly by management. Over all, it is a great place to live that we highly recommend to anyone looking for an apartment in the Justin area.

There's no place like home. The staff at the Ruby (headed by Sherry) made me feel like home. I…read moremoved for work from California and ended up at The Ruby. I was homesick but the Ruby made me feel welcomed for almost 2 years . I didn't want to leave . It was home. Everything was top notch !

I love living at the ruby. my husband and I moved from Louisiana in May and we could not have asked…read morefo better assistant with moving in. we only had a months notice and I only gave Ms Sherri about 2 weeks notice with moving as she made sure everything was a smooth as possible. everyone from the the office staff to mai is great. the ruby is beautiful place to live. the amenities are great and I feel safe where I live. which if very important to me. the motto is love where you live and I do.

We have been here 8 months and we love our apartment. We have the townhouse style. Love it because…read morewe have guest room downstairs and allows for us to still have privacy upstairs. Maintenance took care of everything at the time of move in and have not had issues since. Staff has always been helpful and cooperative. I guess my asks would be 1. if we had a walkway to our little backyard and 2. That the residents who have pets pick up after their pets. There really needs to be signs that say pick up after your dogs. Other than that Bevan is great! I would totally buy if they had that option. Oh yes, location is awesome, with restaurants in walking distance and easy freeway accessibility.

Very Interesting leasing staff. Way better options available around. it's a very selective…read moretreatment management will make sure to harass you with your deposit money. You rather forget your deposit money or keep following up for months together. I made a bad choice.

Dishonest, Neglectful, and Unsafe -- Avoid at All Costs…read more Dry Creek Ranch Apartments was hands-down one of the worst rental experiences I've ever had. From day one, the management was dishonest. They told me I could park anywhere and "they don't tow," only to have my brand-new car towed a month later. Parking is already a challenge because some residents leave broken-down vehicles in visitor spots, making spaces scarce. The apartments themselves are poorly maintained. Every window had mold when I moved in, and the windows are so bad that they sweat and leak with the weather. Amenities are just as neglected. The hot tub is constantly closed due to poor maintenance, and grills are never properly stocked--don't expect propane to be available on a holiday weekend. Safety concerns are real. My car was broken into, and when I asked if anyone saw anything, the office blocked me from the community message board and provided zero assistance. The gate to the complex was broken for months, and when we asked for the 10th time, staff told us it "doesn't even do anything, it's just an illusion of safety" and that they were "trying to get it fixed." WHO SAYS THAT? The staff is rude, untruthful, and unapologetic. Pricing changes after you sign as if their promises mean nothing. This is not a community that values residents--just one that profits off misleading information. If you value honesty, safety, and basic maintenance, look elsewhere.

Was told the apartment was clean and move in ready. When we went to move a few things in, we…read morenoticed both toilets had urine on them, sink was dirty, shelves were dirty, it was just gross. Office did not send anyone to clean as of yet.

The apartment is about 90 degrees every day during the summer because the AC unit is not powerful…read moreenough to cool the entire space. Property managers did not even attempt to remedy the situation. They said that because the AC is still blowing cold air, they're not obligated to do anything. Maintenance fixes most problems relatively quickly, but they walk in unannounced. Front office ladies are very rude. Electric bill $200+ during the summer.

As an Apartment Locator and a Real Estate Broker with Apartment Round-Up, Inc., I've had the…read morepleasure of working with The Vineyards at Trophy Club for many years. Lori, Loretta and Wendy are a caring and dedicated team who go above and beyond to support their residents. The community itself is charming, well-kept, and nestled in a convenient, neighborly location that feeds into the Award-Winning Northwest ISD. If you lease here, you'll be happy you did!