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    MAA Copper Ridge

    3.1 (16 reviews)
    Closed 10:00 am - 6:00 pm

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    MAA Property in Roanoke Texas

    TITLE: The maintenance people are always riding the golf cart or parked on their cell phones and watching videos or chatting with friends instead of cleaning up trash or working. Hello, this review is very late, you should how bad the MAA properties in Roanoke, TX and the other MAA locations in the DFW areas are dirty, not maintained well at all. I am going to upload some photos on GOOGLE REVIEW and YELP that were taken over the years. The property management teams at all the properties are lazy and the customer service is non-polite and non-caring. MAA should invest in an undercover consultant to visit the properties and speak with the current and previous tenants. Very soon, the MAA property will be only able to rent to an section 8 government agency due to people refusing to live in a expensive nasty building. MAA staff don't service the apartment on a monthly or yearly basis. The fire alarm batteries are NEVERED changed, they don't provide the units with fire extinguishers, they don't change the ac filters on a yearly basis and when you send in a work order, they changed them with a VERY cheap ac filter. There is trash and dog poop everywhere all the time. They don't service the grounds well at all, the building entrances and parking spaces are nasty. The landscape crew are not managed, they do a sloppy job with the grounds, when they cut the grass, they barely blow the cut grass. The MAA staff don't over see the landscape crew, and they don't take time to walk on the ground and check on their work EVER. The pool areas are not maintained, this is a health issue not servicing and sanitizing the water to the PH levels that is required by the City Health Departments. Some of the pool tables have been missing for years. Some of the pole lights have been out for years. The office staff and maintenance people never walk around to the property EVER, they drive the golf everywhere. The managers should be walking around the property on a daily routine. I guess not, they barely answer the phone in the office, calls go to voice mail. The website paints a pretty picture of all the MAA properties and the properties are in very poor condition and the tenants are paying over the top very HIGH RENT to stay until the move to LPC property, Greystar property or one of the best properties in the DFW Alliance area. And where is security like most properties? MAA does not have any security, they have a person on payroll getting paid for NOTHING, security is non visible. I have never seen a security car, security on horseback, or security walking around the property EVER. MAA headquarters, you should be ashamed to charge tenants very expensive rent and the property is too embarrassing to invite a co-worker or family members over for dinner. Lastly, dogs are running around without a leash and without a owner and why don't the office staff encourage the dog parents to take their dogs on the walking trail near the bridge, there is plenty of room that will allow there dogs to run around without a leash. Shame on you MAA Headquarters for being a slum lord without any accountability to ensure you have a quality and professional management staff that will make sure the property is accommodating, and safe inside and out.

    More trash

    Property is absolutely disgusting. Dog poop everywhere trash in bushes and stairwells, grease stains all over the breezeways, and even what looks like throw up on the walls. Numerous complaints resulted in no change, I was told that they would pressure wash and clean during the summer it is now January and nothing was done. Parking after 5pm does not exist, and maintenance is really bad. Shower door fell off the track in our apartment and it took over two months to be replaced and the new door is not the right size the installers did a poor job trying to cover up the fact that they got the wrong size and now the door is incredibly unstable. For the amount we spend on rent it's actually crazy that these are the conditions we live in. The gates are also broken constantly and there's been a string of breakins throughout the complex that the apartment has done nothing about. No security, no cameras, no long term fix for the broken gates. The list goes on. Do not rent here!

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    10 years ago

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    8 years ago

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    Ask the Community - MAA Copper Ridge

    Review Highlights - MAA Copper Ridge

    It's NOT an outrageous amount at all, that is about comparable to what we pay where we are now, it's just paid separately.

    Mentioned in 2 reviews

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    MAA Boulder Ridge

    MAA Boulder Ridge

    (18 reviews)

    RUN from this property as fast as you can!…read more Dealing with this property has been exasperating! I can't believe how unbelievably unscrupulous they are. I had no choice but to submit a complaint to the TX Attorney General's Office because the property have actively chosen to avoid the numerous calls and emails I'd sent over the last 3 days (this issue started this past Friday, 3/7). Not only are they keeping the $1500+ move-in deposit, but they're also now demanding another $3500+ to dissolve the lease on the damaged apartment they wanted me to keep. I turned in my keys on Tuesday, 3/1. I haven't had access to the unit or the property since, but they feel it's appropriate to pay over $5k for a damaged apartment I never even moved into. Here is the letter I submitted to MAA Corporate as well (still haven't heard back from them either) - part 1: ******** Hello, I'm desperately trying to reach anyone that can help me with the on-going issues I'm having with the MAA Boulder Ridge property. I have been a resident at the Shoal Creek property in Bedford for nearly 2 years (I moved from TN to TX for work at that time). I was moved into a unit that I found out from the leasing agent had moved out the day before my move-in so nothing was cleaned, fixed, etc. when I moved in. I spent the first year having to pay out-of-pocket to repair issues I had submitted work orders for because the office refused to repair them (torn screen door, broken door knobs on all doors, holes in the walls/parts of the corners of the walls missing, damaged carpet/flooring, damaged cabinets in kitchen and both bathrooms, hundreds of cigarette butts painted over on the floor, stained walls). All the windows were broken in the unit, as well as the ceiling fans. The dishwasher and washing machine weren't connected properly so I had flooding in the kitchen for over a week, and I had water raining down in the guest bathroom because the condensation hose had been disconnected by the previous tenant (had 1/2" of water flooding the bathroom for over 2 weeks before maintenance finally agreed to help). I had to pay for a carpet steam cleaner to try and clean the stained and dirty carpet, and I had to pay for an industrial fan for the kitchen and guest bath to try to dry out the flooring (maintenance said they couldn't loan me one). This is just a short list of all the issues I've had to live with since I moved in. When my laundry room door (again, pre-existing damage from previous tenant and I had requested at least 6 times to have this fixed or replaced. A new door had been ordered in Oct 2024 but didn't arrive until Jan 2025) fell on me when I tried to open it, the current maintenance manager told me he was going to get this issue resolved. They sent a contractor who severly damaged the new door (broke it in several spots, drilled holes up and down both sides of the door, cracked the finish in several spots, didn't even cut straight lines) he installed it upside down. When I tried to open it that door fell on me too. I currently have a shower curtain hanging in that door frame. I worked with my leasing manager to try to end my lease early (I was scheduled through July 17, 2025) because I just couldn't take anymore of the damages in the apartment. I was basically told that I wouldn't be able to end my lease early but could transfer to a sister property and she suggested Boulder Ridge. Against my better judgement, I decided to call them, and they asked me to come tour an available after my workday (this occured on 2/28/25). By the time I reached them it was about 20 minutes before their office closed. Caitlyn was assigned to "help" me and show me the unit. It was getting dark early at that time (this is relevant because I wasn't able to see the damages clearly at the time). The moment we walked in the unit to the time we left was less than 7 minutes - she kept yawning and telling me how tired she was and that she was going on vacation the next day, so I felt rushed and pressured into leaving. She turned on the lights in each room and just stood by the front entrance yawning and continuously letting me know she was so tired. I did mention that the cabinet doors looked like they weren't hung correctly and that the guest bath was very dark and dingy, but she didn't say anything. When we left, the next door neighbor had left several bags of trash outside their door (this was friday, a non-trash valet pickup day), there were cigarette butts, popsicle sticks strewn in the breezeway, and a broken-down truck in the driveway next to the stairway entrance. I asked if she could give me a tour of the property - she drove us straight back to the office without saying a word. She handed me a quote and told me I could reach out to her colleague if I had any questions while she was on vacation. *Unfortunately, I'm not able to add the rest of the letter. Hope the pictures show the lack of concern for the resident.

    Do NOT move here - terrible move-out experience!…read more I moved out of this complex recently and had an awful experience. They kept my entire security deposit without properly documenting it in their statements. I was falsely charged for "damages" -- specifically, they claimed I "destroyed 80% of the carpet" and are now trying to charge me to replace the entire carpet. I asked for evidence, since the carpet looked perfectly fine when I moved out. All they provided was one photo of a small area with a lifted corner and a stain underneath -- nothing showing 80% damage, and nothing from the rest of the two-bedroom apartment. The carpet was used before I even moved in, so I'm clearly being unfairly blamed. This place is not worth it. Avoid the nightmare of moving out and getting scammed. Don't waste your money renting here -- find a better-managed property.

    Dry Creek Ranch Apartments - Insanely beautiful sunsets in Northlake Dry Creek Ranch

    Dry Creek Ranch Apartments

    (33 reviews)

    Dishonest, Neglectful, and Unsafe -- Avoid at All Costs…read more Dry Creek Ranch Apartments was hands-down one of the worst rental experiences I've ever had. From day one, the management was dishonest. They told me I could park anywhere and "they don't tow," only to have my brand-new car towed a month later. Parking is already a challenge because some residents leave broken-down vehicles in visitor spots, making spaces scarce. The apartments themselves are poorly maintained. Every window had mold when I moved in, and the windows are so bad that they sweat and leak with the weather. Amenities are just as neglected. The hot tub is constantly closed due to poor maintenance, and grills are never properly stocked--don't expect propane to be available on a holiday weekend. Safety concerns are real. My car was broken into, and when I asked if anyone saw anything, the office blocked me from the community message board and provided zero assistance. The gate to the complex was broken for months, and when we asked for the 10th time, staff told us it "doesn't even do anything, it's just an illusion of safety" and that they were "trying to get it fixed." WHO SAYS THAT? The staff is rude, untruthful, and unapologetic. Pricing changes after you sign as if their promises mean nothing. This is not a community that values residents--just one that profits off misleading information. If you value honesty, safety, and basic maintenance, look elsewhere.

    Was told the apartment was clean and move in ready. When we went to move a few things in, we…read morenoticed both toilets had urine on them, sink was dirty, shelves were dirty, it was just gross. Office did not send anyone to clean as of yet.

    MAA Copper Ridge - apartments - Updated May 2026

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