I can't believe I haven't left a review yet! My pup, Charlie, has been getting groomed by Ryan at…read morethe Overland location for over two years now. Charlie used to be absolutely terrified to go to the groomer before we found Pampered Tails. Now when he shakes just a little, Ryan reassures me that it's just "first day of kindergarten nerves"/a little show he puts on for me because he stops as soon as I leave! It's truly a testament to how kind, caring, and gentle Ryan is with my very shy and cautious dog. I really appreciate his care and professionalism, so grateful. Give the man a raise! Charlie always leaves PT looking adorable, evenly and well-cut (never too short or uneven! Ryan literally checks a reference photo--above and beyond!), smelling fresh and clean, and looking very happy. I couldn't be more pleased to have found this groomer. The little reports sent at the end of each visit are absolutely hilarious and sweet, too (see attached). A super nice touch! Thank you

Easy to contact. Was able to get a convenient appointment without trouble. They were on time. I…read morewas happy with the job they did. Not cheap but I used them now several times and will continue to do so. The mobile service is much less stressful on the cats.

Every time I take my doggy they are very professional and answer any questions or concerns I might…read morehave. Very caring with my dog Zoey. Love bringing her here both Ryan and Cormick are amazing and so patient with her.

Our family is extremely disappointed with our recent grooming experience and even more frustrated…read moreby the response we received afterward. To be fair, the groomer was pleasant and transparent in explaining that our Maltipoo had some matting. We understand that matting can affect the grooming process and have never had an issue discussing this with previous groomers. However, the final result was unacceptable. The haircut was choppy, uneven, and cut much shorter than requested. We provided a photo of the style we wanted and specifically discussed a teddy bear appearance. The groomer acknowledged our request, but our dog came out looking like nothing in the photo. More concerning, the grooming appears to have been done so closely in certain areas that his skin became irritated, and the area around his tail is now red, inflamed, and appears to be at risk of infection. He has been constantly trying to lick the affected area since coming home. What has upset us most is the lack of accountability from management. When we raised our concerns, Jose, the manager, was defensive rather than receptive. We understand that mistakes happen and would have appreciated a sincere acknowledgment of the issue and a willingness to address it. Instead, we were left feeling dismissed. We entrusted this business with our beloved family pet and expected professional care. Unfortunately, we received poor grooming results, a dog who is clearly uncomfortable, and customer service that failed to take responsibility for the situation. Based on this experience, we cannot recommend this grooming service.

We sadly can no longer see k9 grooming as we moved to San Diego and we still have not found a…read moregroomer we trust as much as we trusted them. Wanted to leave one last photo of our Pepper's latest haircut with them. She just turned 17, and she is not an easy customer. Roberto and Elva have always been so good and gentle with her. They're great with grumpy seniors and always are the nicest people. Highly highly recommend.

We initially had pretty good experiences with this groomer. They were generally on time and…read moreresponsive. They did a decent job, especially early on. And the convenience of mobile grooming made up for the fact that our monthly expense for cutting the hair of one dog was higher than the combined monthly expense of cutting the hair of two adult humans. Once the pandemic started easing up, the quality went down. For a few months, they'd been leaving his fur longer than we requested. So, last week, I asked for it to be a tiny bit shorter -- one setting on the trimmer. Something got lost in translation, I guess, because they practically shaved him. Take a look at the pictures. But the real problem comes from their response. When I got him from the van, I asked what happened. They assured me that this was one setting shorter than we'd been getting. You can see that it wasn't. Later, I texted to follow up and ask what size I'd need to ask for next time...and they ghosted me. After a transaction totaling over $200. They have failed to respond to another text from me and one from my wife. We got a little worried so we sent an email. No dice. As a last-ditch effort (in this day and age), we made a call to each of their phones. Nothing. I guess you need to spend over $300 to get a reply nowadays? No thanks.

Mario was amazing ! Super quick responses by the owner as…read morewell. Definitely recommend !

Mario just did an awesome job on my dog Zero! Zero had a very bad experience at a previous salon…read morethat left him traumatized and never wanting to step foot in one again. After chopping Zero's hair myself for the last 6 months and not doing a good job at all (I am obviously not a professional), I reached out to Next Tail to see if maybe a mobile groomer would be a better experience. I'm so glad i reached out! Mario took great care of Zero and gave him the cutest haircut. He worked with the different lengths I had chopped onto Zero and made him look like a puppy again. It was also super fast. Thank you! Will be booking another apt forsure!

Our little guy definitely needed a good scrub and a breath mint and with local groomers booked out…read more6 weeks in advance, I turned to Yelp to see who we could find. James answered with 10 mins and was able perform a great service with a couple of days which was awesome. He showed up on time, was very professional and gave our little pet a great groomer service (tooth brushing also)! His body smells super clean (breath even better) and we are extremely pleased with the results. Will certainly be using Showered Pets again very soon.

Update: have had multiple last minute cancellations, on top of realizing the groomer lacks…read moreunderstanding about basic grooming cuts. It's unfortunate, cause I really wanted to support this business.

I have a 7 year old Yorkie, Biscuit, and grooming at home has always been hard for her, since she…read moreis an anxious pup. I am so happy we decided to take a chance on Fur Town! From the moment we dropped Biscuit off at Fur Town, everyone was so welcoming and kind. The groomers made sure to take their time and exercise patience with her, to make sure my baby was as comfortable as she could be. The groom took a little over 2 hours. We asked for a puppy cut, and I was apprehensive at first, however, everyone delivered. Biscuit came out a different dog! I genuinely couldn't believe how unbelievably cute her new look came out! Big shout out to Martin (the instructor), Maria (the intern), and Mario! Thank you guys so much for making the experience so seamless and comfortable... and for dealing with me (a self-proclaimed helicopter dog mom)

My ragdoll GG had such an amazing first grooming experience at Fur Town in Playa Vista! Nicole was…read morehis groomer, along with her team of students, and they took very good care of my little guy. He came back looking so handsome and wearing the cutest bandana to boot. I'm very pleased. I definitely recommend Nicole and Fur Town and GG will be back! Thank you!

Dawn is amazing. Helped me with my pup after surgery with grooming her. She did an amazing job. She…read morefeels so much more lighter and cooler now that summer is here. Dawn has amazing communication and try's to work with your schedule as long as hers. Will be calling dawn from now on.

The absolute most amazing groomer there is. Without question dawn cares about the animals first and…read moreforemost. What's else matters. On top of that she is also very good at what she does

Jorge is amazing! Definitely convenient to use a mobile pet groomer. Jorge was extremely kind, very…read moredetailed oriented - he had a challenging pug that sheds like crazy and has black nails. My dog has never felt softer, gotten his shedding under control, and I really have no complaints. I will definitely be booking with him again and again. Highly recommend him!

Jorge so patient and so kind with my cats. They had not really had a bath before. He took his time…read morewith them both and they both honestly enjoyed it. My cats left his van looking so clean and cute and with a new friend. I highly recommend jorge's happy paws. he is so lovely and does such a fabulous job grooming the animals.