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    Westside Drain & Utility

    1.0 (1 review)
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    Services - Westside Drain & Utility

    Soil backfilling and compaction

    Bathtub installation

    Bathtub repair

    33 More Services

    Drain installation

    Drain repair

    Earthmoving or regrading

    Excavation

    Faucet installation

    Faucet repair

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    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Land clearing

    Land grading

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Construction site preparation

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Trench digging

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    1 year ago

    Do not hire!! Scammed for thousands in fraudulent charges for month past when work was completed.

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    Invisible Excavations - Invisible Excavations is a Perma-Liner Certified Installer

    Invisible Excavations

    (9 reviews)

    We asked to view sewer line advertised free estimates. We said we were good with camera view. When…read morethe gentleman used the camera it broke when he pulled it out and then said would need to charge us 3,500 to get their camera out. In addition to get it out dig up our perfectly nice basement floor. When I asked why would we pay if your camera broke. He said well let me see what my manger can offer off but we would need to do it any ways to jet it. He came back in and said 2,800 I said no way would we pay for something based on something that unfortunately happened by them. My husband then said well why not just cut the pipe coming out the floor and try to get from there. He said would come back next day to try that but didnt think would work. He advised not to use toilet or shower Did return next day and it did work. However now have leak in pipe above likely from shaking when sawing but my husband is going to fix himself. We did pay the 350.00 to view the line the day before. They tried to say our old pipe was the reason but funny a different company day before used a camera and a snake. We were just getting a second opinion snd wanted an estimate for an invisible line. Oh did I mention would have never got that that day as a separate crew has to come for that. The owner Brian was also not that nice and tried to blame on pipe but most people getting pipes viewed have older pipes so come on. Yes it may have been a fluke but the homeowner should not be responsible for that.

    I wish I could choose less than 1 star…read more.. Before I say anything, the Navien hot water system is great. We have no issues with the product itself. We purchased an on-demand hot water system from Ben Franklin Plumbing in 2011. Supposed to last for 15 to 20 years. Not just 9. We always work with the vendor we purchased from. We are loyal to our contractors. This is the best way to go in my opinion. They have been awesome. Until now...No longer Ben Franklin Plumbing. Became Certified Plumbing....now no longer Certified Plumbing. Getting a picture here? Now we are talking about Invisible Excavations. What? Should have been a red flag. Anyway, we had a issue every time we went out of town for several days while the hot water wasn't being used. Once we got back and needed hot water, the unit would leak for a while. Recently, when we returned the leak would not stop. Ended up having to shut the water off to the whole house. Called our vendor (now Invisible Excavations) to get some help. After only showing them where the leak was (they never asked to turn the water on to see the leak) they gave us an estimate of $579 plus $89 service fee. They also gave us the option to replace the unit for $3,500+. It was appalling. Navien boost a long life for their system. We had no water so we decided we had to go with it. We had no water! We trusted them! I assumed afterwards it would have been adjusted for the work that was done. It was an ESTIMATE....not so. The ESTIMATE stood at $668. Turned out, we had a tech for 1 hour and he replaced one o-ring. The o-rings were included with the unit. They were attached to the inside of the unit. No parts required by Invisible Excavations. So, one hour or labor was $579.00. This is so in-your-face wrong. What is wrong with this picture? I have talked to them and they were supposed to get back to me but haven't. I could go on and on about this. We are so disappointed. People beware of contractors. Thanks, Jeff Daniocek (yes, my real name) I would include my personal contact info if there weren't so many crooks out there. Peace to all of you.

    Westside Drain & Utility - plumbing - Updated May 2026

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