It took seven months to get my custom made sliding door, but the wait was worth it. The sliders…read morelook beautiful, and the door adds so much to my kitchen's overall decor. The door is also sturdy and well made. My installers were James and Jason. They arrived on time, and the job was completed to my satisfaction within three hours

Definitely not the easiest company to work with. We had the sales rep come out early fall to get a…read morequote. We were told our custom sliding door would be in within 6 weeks. Between the price, quality and lead time we decided to move forward. Weeks went by with little communication, no estimated install date, WE had to call to find out when they were coming out to measure again. It took a total of four months to get this door installed. And when we were finally given a day to install, they called asking if we could move it. The install was fast (within a few hours) and the crew who installed was friendly. While the door itself looks nice, the outside has these patches all around. The door itself is also tricky to open. Not pleased and would not recommend window world.

I am writing this review based on the quoting and sales/purchasing process, as I have not yet…read morereceived the windows I purchased, or had them installed yet. I will absolutely plan to update this review through the lifetime of the project and my windows, which I am very excited for. When you buy something you usually know instantly if you have nervous feelings (second guesses) about your decision, or if you made the right one. Right now I can confidently say I feel like I made the right one, and in actuality should have made my decision sooner. So far I have nothing but good things to say about Venture Window. The quoting process has been very straightforward, and easier than other companies I tried to get quotes through. My sales person, Scott, has been professional, honest, courteous, and dependable from the start. I have gotten other quotes from other companies and found them to be overly salesy (and some of them quoting insane prices) but Venture Window, and Scott, pretty much tell it like it is with no sugarcoating. Venture Window also had extremely competitive pricing for the tier/range of window that I wanted (mid tier). Venture Window is different from other window companies because I felt like they were the most human, and I can say I interacted with a lot of companies before making this important decision. I felt like Venture, represented by Scott, was empathetic to the reasons for my purchasing a window and more importantly to my budget. Rather than getting a one-size-fits-all glammed up sales pitch complete with a free pen and keychain, I instead got a professional conversation, two-way dialog, and some honest and valuable education on windows, to meet the specific needs I was looking to solve for (energy efficient and budget-friendly) which totally demonstrates the caliber of the staff. Another word to describe Scott is patient, which created a sense of ease in the purchasing process. There was not a moment that I felt rushed through the entire purchasing experience, and my purchasing decision probably took longer than most people. I had a chance to visit the showroom before my final purchase decision to physically compare the windows. There is quite a huge selection from to the most basic/budget-friendly window, up to the most premium cadillac of windows. They had a lot of unique windows like skylights and the fancier natural wooden ones. It was really valuable for me to see the windows in person to be able to see how they open, tilt inward, the locking mechanisms, and the construction, to see the differences in the windows that I had the options of choosing. There is only so much you can understand from a brochure. In the showroom, Scott explained the subtle differences between the windows (things you can see, as well as things you cannot), as well as how the windows I was considering differed from the most budget-friendly option, for comparison sake. This was a good learning experience because it shows that in many ways the statement 'you get what you pay for' is so true, while in other ways, any new window will be better than my current 110-year-old, super drafty and rickety windows. For example, did you know ALL windows must be manufactured to a certain minimum quality standard? I did not know this before working with Venture. I was glad to visit the showroom because I could see that for the price, the option I selected is of good quality. In fact they seem more durable and sturdy than a lot of windows in places I've lived before, or the windows in friends/family members' houses. Once I literally felt the quality and construction of the window, I could tell that I was making the right decision. If you care about your crazy heat bills and are wanting to some modernity, like me, you can't go wrong with Venture. I'm very much looking forward to getting these windows installed and the added comfort and energy efficiency that will come along with them. Will definitely update this review after installation.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight…read moreforward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!!

The damage to my sisters' home was horrendous. Company told her to have her painter touch up the…read morewindows . Her windows weren't painted they are wood. Plus the door that was damaged. The floor that was damaged. The company should've stood behind what their employees did to her home. Just taking advantage of elderly people.

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

Highly recommended. We hired Chris and the Reliable Remodeling crew to build a couple of decks and…read morea custom shed for our newly purchased home and the result has truly turned our new house into our dream home. We've also hired him to address some additional quite major problems that our inspector missed and to add a railing to our basement stairs. Their work was consistently excellent. Communication was also great and they always showed up when promised. Very, very pleased.

Chris did a complete update on my hallway 3 levels. Walls, floors, doors, trim, fixtures, all of…read moreit. In a 1910 home, nothing is standard. He did an amazing job. Great workmanship, very crafty, even tips and saved me money. That's definitely not an experience I've had before. You can tell he takes pride in his work. He was always on time, cleaned up. I was so pleased, I had him do replacement of my back stairs and some door frame work afterwards. I am very meticulous. I have a future project he will be working on for me. He's also done window replacements on my mother's home. She too is very pleased. And he is by the book.

John was fantastic. I am a remote landlord and needed somebody I could trust to do some work on my…read morerental property. John's response was incredibly prompt (on a Sunday no less!) And he got to my project in less than 24 hours. He did excellent work and his prices are very reasonable. I'll definitely be using him again!

From the owner: call today for all of your Handyman needs!read more