This was my first Summer renting a slip from this Marina. I likely will not be going back. My…read morejetski was moved from my original slip without my permission. I had wanted to see the slip they wanted to move me to and when I went to take my ski out they had moved it without the key. On top of that the pool club was not what I expected. My other big complaint is their hours, I would call ahead to confirm hours, especially when putting in or taking out my ski, when I was told they would be there until a certain time and then I made the trip and they had a sign up stating staff had left early. Hoping management will contact me pertaining to these issues during Summer 2024 season.

I love this place ! Good culture, employees, nearby restaurants, plus very secure area with kind…read morestaff!

Great Staff! Great facility! Bought a new sail here and had…read moreone repaired! They store my sails in the off season Conveniently located right off the highway Can't ask for more than that!

Every year, we drop off our sails for annual inspection and winter storage. Each sail gets a…read moreprofessional survey, and small repairs or improvements are made conveniently over the off-season, which we believe has greatly extended the service life of sails. There is never pressure to spend, but they are generous with time and advice, when asked. They've more than earned our respect and loyalty, and we look forward to new sails soon.

Voyager is a company that does boat storage, boat service, and has slips right on the Genesee River…read morein Rochester near Lake Ontario. This is a seriously capable marina. I've used them for years to maintain and store my 30 foot express cruiser. They have both a boat ramp and a travel lift that can lift boats far larger than mine. They have many boat slips. I highly recommend them: they really know boats (of all different kinds), the staff is highly experienced and hard-working, they've been here forever (this is a multi-generational family business) and they have been very kind to me. I would recommend them.

Harvs, where the salesman don't know what they're doing and the mechanics who aren't trained well…read moreenough. Countless times I have worked on bikes that come from Harvs, parts all loose. Oh and don't try to buy anything used from them. They will put you on the back burner. Sad because a few years ago you guys were good. Brian was the best guy there and he quit! Can't tell people enough to stay away.

While on a "dealership road trip" Harv's was one of our scheduled stops. What wasn't planned was…read morethe day long rain we had to go through to get to the dealership. It was a good stop regardless. The staff, especially Kevin (I hope I remebered his name right) made us feel welcome as he showed us around the store. He offered many times to have our 2026 CVO taken to the service department to have it dried off. He gave us his time, a poker chip and a lady's headband and a big hug. I don't know how the service department rates nor the sales staff but if it's anything like the way we greeted it would be a positive experience. Thanks to guys at Harv's Harley Davidson for making a wet riding day a little better :)

Someone recommended this place to me when I hit a deer with the car. The estimate was in the…read moreballpark of what I expected, when it came time to pay the bill, the actual price was within one dollar of the estimate, the job was done when projected to be done, the paint matching was perfect (it was an older car), the repair job was flawless - no way to tell that the car had been bunged up. I was very, very pleased. Time passed. Someone backed into me. Again, a flawless job right on target with the estimate. A great place to deal with about what can be a distressing event. Well off the road and around a curve in Cedarfield Commons - you'd never know it was there unless you knew it was there. I wouldn't even consider trying another bodywork place now.

I hate to leave bad reviews but I need to warn people - especially those that may not be as 'car…read moresavvy' as others. So I was involved in an accident that left both my driver's side tires blown out and both rims with extensive damage. I had heard good things about Northside so I had my vehicle taken to Northside in Dewitt (I live in the Syracuse area). The Dewitt location said they were backed up so they were sending my truck to the Greece location. I received a call from one of their reps so he could find out what happened in the accident and hear my concerns regarding other damages my truck may have incurred since we could only see the tires and rims were damaged. We had a quick but good conversation and he asked me if I wanted the new tires in the front or back since you cannot have unevenly worn tires on either side. (Differing treads should be placed opposite one another i.e. one set of same treads in front and other set of treads in rear) You cannot do this side to side as the vehicle will pull, essentially fight itself as the treads try to do their thing. Anyways - having him ask me that was reassuring that he knew what he was doing so I felt less anxious. They said my vehicle would be ready 7/2. I didn't hear anything that day but I figured with the upcoming holiday, they were probably a little behind (no biggie - I had a great rental ;) So I called on 7/7 after not hearing anything and they said my truck was in quality control and they were about to call me later that day to arrange for pick up (back in Dewitt) So I arrived at their Dewitt location and spoke with two nice ladies who explained to me that they had an alignment done on my truck - they 'subcontract' alignments through Monroe Tire and Muffler. But they said they had to replace the upper ball joint so again I felt better knowing they found that - which led me to believe they actually had taken a serious approach to my concern. So I drove off - happy as a clam. Until I did my own test and found that my truck was pulling to the left. And not slightly - I took my hand off the wheel and it immediately started veering into the oncoming lane. So I got home and took a closer look. They installed the new rims and tires on the driver's side and hadn't rotated them so the more-worn tires were in the back and new tires were in the front. I wouldn't have been so angry if the rep hadn't specifically mentioned they were going to do just that! And the quality control inspection? WHAT THE F@$K WERE THEY INSPECTING?!?!? I will say that when I called the rep he did apologize several times and offered to fix it if I brought it in. But that would be more of a waste of my time and jockeying cars and rides etc that I didn't want to deal with. So I fixed it myself in an hour in my garage. This is a concern to me because my original tires are still fairly new (purchased last fall). But what if another customer was in there, down on their luck, whose original tires weren't in the best shape? That could cause an accident and someone could be hurt. I also want to mention that I have a sneaking suspicion that Northside 'subcontracted' the entire project to Monroe, who slapped the tires on there and called it good and Northside was being lazy and didn't follow up. They just made Monroe do all the work for half what the insurance company was paying them. That's pretty low Northside. Your reputation just took a big hit in my book.

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Sofa upholstery needed repair. Price seemed a little high, but we agreed to it. Good craftsmanship…read morecosts money. But - within just a couple of months, one seam that didn't appear to have been knotted right in the first place started to come apart. Owner is insisting on charging again to come out to fix it. He'll tell you we agreed that there was no guarantee on his work, and that's true - but that assumes it was done competently in the first place, which this didn't appear to be, considering how quickly it came undone. I always want to support local artisans, and I get that they can't guarantee the work over the long term - but to refuse to even consider that it wasn't done right in the first place is problematic, to say the least. I'll look elsewhere next time.

Brooks Trailers stands behind their work and takes care of their customers. I had a brake issue…read morewhere one of my brake calipers was seizing up on my boat trailer which they found to be an issue with the surge brake actuator. After the actuator was replaced I picked up the trailer and was still having brake issues. The next step they took was replacing both calipers which also didn't fix the issue. In the end, the brand new surge brake actuator they installed ended up being bad and they had to install another one. I ended up bringing the trailer there three separate times. In the end they went above and beyond to take care of me, realizing that it took a lot of effort on my end to keep bringing the trailer there. Even though the new actuator being bad wasn't necessarily their fault, they stepped up to prove their commitment to me as a customer. I was truly appreciative and impressed by the service I received here as a first time customer of Brooks Trailers.

Always get my trailer inspected and serviced by Brooks in Ontario. They are the best.read more

I have been taking every vehicle my family has owned and referred to every single person that I can…read morefor close to 20..It has gotten to the point that Sharon recognizes my voice. They never have ever overcharged me for anything.. Ski is very upfront with repairs and even suggested repairs. Honestly, I am not sure there is a better garage in Rochester!!!!!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!