Cannot give this location enough praise. Always helpful, never pushy, always understanding…read more Couldn't ask for a better place, in my opinion.

Fantastic to find an awesome family owned motorcycle service shop. Professional, courteous, and…read morefriendly.

The owner is also the operator. He's done bars and exhaust for me, as well as tires multiple times…read moreover the years. He's ALWAYS faster and less expensive than the dealership, and he has never had my bike for longer than he said the job would take. Only downside is he's usually booked weeks ahead, but it's worth the wait. He charges fairly, has never overcharged me, and his work is meticulous and done on time.

James and Keith own this lovely repair and service facility in Downtown Rochester…read more They are honest, no-nonsense quality repair people. This is the place to go if you have a PRE-1980 two (or three!) wheeler in need of maintenance or repair. I've had their help (putting it mildly) on two projects--fitting a sidecar to my Royal Enfield 650 Interceptor, and finishing up my restoration of a 1964 Honda 50 Cub. All work was performed in a timely and professional manner, The bill for each project was below my expectations, and the quality of work was above my expectations. For example, they found an OEM light bulb for the speedometer on my 50 year old honda cub. It's 6v. It's not available over the counter. If you have a pre-1980 HD, Vincent, Indian, Excelsior, Japanese classic, Brit bike, this is the best place in town to bring it for servicec or repair, tires, or just to shoot the shite and show off your classic bike. Tell them Uncle Bob sent you. Grrrrr!

I needed a car inspection done and normally I would just go to the dealership but they were beyond…read morebacked up.. a month out. I started calling around to local places... everyone else were either booked out for the next few week, sticker machines not working or some other issue. I'm called Total car care and they were great. Not only did they have me come in right away they fit me right in. Took less than an hour and John was so professional and friendly. Amazing local shop that I highly recommend!

I cannot recommend this business highly enough. If you're looking for people who have the…read moreprofessionalism and ethics of old skool business owners this is it! They were able to get my car in the same day I called And finished it same day. No run around. No inflated charges. just great service at great prices!

I've been going there for a couple years and they do amazing work they are well trusted and Scotty…read moreand his wife are the sweetest people ever!!! Highly recommended them and will never go anywhere else as long as they are around! definitely higher than a five star definitely a 10 plus!

Scotty's offers excellent service. They are honest, skilled, and really look out for their…read morecustomers. Paul and his team of people do everything possible to help their customers. A great place to bring your vehicle!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!

They have done my car inspections most every one of the 17 years I have lived in New York…read more Extremely good, fast, and nice people.

I needed a hitch drawer primarily for a bike rack to be mounted on a 2024 Kia Niro PHEV. The hitch…read moreneeded to be ordered, which took two weeks. After two weeks of not hearing from them, I called and they said it had just arrived. The next appointment available for installation was a week out. They said it typically takes 90 minutes to install, so I decided to wait while it was installed. It took 4 hours. The mechanic who installed it apologized for the delay, and said it took longer because the schematic he had did not match the vehicle. The next day we made a 7 hour trip, and then returned the following day. We heard a rattle coming from the back of the car, so when I got home I looked under the bumper and found quite a mess. The rattle was due to the wheel-well and rear bumper cover not being reconnected. The wiring was very sloppy, with wire ties not trimmed, poor crimps and the wires hanging down without being attached to pre-existing wires. I went back to Brad's the next morning so they could see the poor workmanship and correct the problems, which they took care of in about 5 minutes. I asked to speak with the manager and suggested that I should be compensated for all of my time and trouble. The total bill for the hitch, wiring and installation was $775. The manager offered a $45 refund of the amount that was overcharged due to a error she found on the Curt website which incorrectly stated the retail price. If I had not had trouble and complained, I would have paid $45 too much, not to mention the very long install time and aggravation. At this point I researched the price of the hitch available from reliable resellers such as Tractor Supply, UHaul and others who all listed the delivered retail price of the hitch for $145 less than what Brad's charged me after the $45 refund. The installation of the hitch was $110, and the installation of the wiring was $135. Buyer beware, do your research first!

They closed the door in my face at 4:20pm after I called prior and they said they closed at…read more5:00pm... The sign on door said 5:00pm...The answering machine when I called at 4:30pm said they closed at 5:00pm.. When I asked an employee, who was outside trying too get his car started, "are they closed?".. he looked at me and said ".... maybe".. I said "at 4:30?".. He ignored me.. One (1) ghetto star they get from me they get...

I can't recommend this ship enough. Their crew is fantastic, professional and very easy to talk to…read more The work they do is outstanding and they stand behind it! If you have an Audi, VW, BMW, etc. you need to give them a shot, you will not be disappointed.

Wholeheartedly recommend this shop. I have had my Porsche and Audi worked on here. First rate…read moreexperience from beginning to end. Plus everybody in the shop is into cars and quite happy to talk with you. The folks up front make it their 100% personal business to make sure you're happy in every way. I drive from out of state to bring my cars here.