Everything in this review about Snyder Upholstery, is the absolute undisputed truth and can be substantiated by emails and tape recorded phone calls. On or about June 11 2021, I brought my 1995 Jaguar XJS into Snyders to get a quote on reupholstering the seats. I was quoted by Tina that it would cost $3500 for material and labor. She said she would need a deposit of $1700, which i put on my Visa card. She set up an appointment for me to bring the car in on July 5. She advised me that the project would take two weeks. On July 2 she called me to tell me she forgot that Snyder would be closed from July5 through July19, so we rescheduled bringing the car in on July 19 with the same understanding that the job would take two weeks. I had someone follow me to Snyder on July 19. We dropped the car off and I was given a ride home. At the end of the day of July 19, Bob Boillat called me to tell me to pick the car up because, and I kid you not, the "Syrians", who were to do the work, had come in the previous Friday, picked up their paychecks, and told Mr. Boillat, with no advance notice, that they were going back to Syria for four weeks to visit family. I was then told that I had to come in and have Tina take pictures of my seats as there were two different styles for that particular model. I came in and Tina assured me she had taken pictures and knew the correct seat covers to order. Mr. Boillat told me that the seat covers would take approximately four weeks to come in, and by then the "Syrians" would be back. Approximately four to six weeks went by and I was then told by Mr. Boillat that the "Syrians" had never come back and he now had to find other workers to do the work. In addition, Tina had never ordered the seat covers and I would now have to come in a third time to have pictures taken because all of a sudden there were now three styles to choose from. On September 1, I sent Mr. Boillat an email instructing him to return my $1700 within ten days. I told him I would be sharing this email with an attorney and other agencies if he did not comply. He called me that same day to tell me he could care less if I contacted an attorney. I called Snyder several more times inquiring about my refund, in which I was subjected to the most profane, vulgar language from Tina prompting me to hang up on her. After several weeks of no contact from Snyder and still no refund, I filed a complaint with the Better Business Bureau. In his response to BBB he claimed he offered me a refund but I refused. He also stated that he would refund my deposit immediately but it had to be credited to my Visa card because that is how I payed for it, and he needed the Visa card number in order to credit it. So, Mr. Boillat checked the receipt and knew that I had paid for it by credit card, but he still wanted me to tell him the card number even though it is on the receipt. It was just another stall tactic by Mr. Boillat. I told the BBB that I would give the BBB my credit card number and they could forward it to Mr. Boillat as I would not subject myself to another vulgar obscene phone call from Tina and I wanted no further contact with Mr. Boillat. Over the past four to five weeks Mr. Boillat has assured the BBB, on at least four separate emails to them, that he would issue the refund immediately. As of today, December 23, he still has not honored his promises to the BBB. Mr. Boillat is a pathological liar. One need only to contact the BBB and you will see proof of his lies. In short, this is not a reputable, honorable business. I wish I could give them 0 stars but it appears I can only give 1 as the lowest. read more