Post offices seem to be the bane of most people's lives. It's never a pleasure, the layout, the air…read moreof impatience, the waiting in line - because there's always a line, isn't there? Mount Eden Post Shop is slightly different. Yes, there's sometimes a line, but more often than not there isn't. I think it's because the place is tiny - nobody knows it exists. Come think of it, the establishment is smaller than my bedroom. Cramped yes, but I like to think of it as cosy. What they lack in size they make up for in politeness and sometimes even friendliness - especially towards the regulars (ie. Me).

I found this company through facebook. I'd been declined at a car dealers for finance in Manukau…read moreand needed a car for work. I don't have a great credit history so I thought I would get declined again but I got a message asking for my bank statements and licence and got approved the next day. Really friendly and helpful guy on the phone too. Got my car sorted, the guy even got me a few hundred of the price when he called the dealer.

Located on Three Lamps, Ponsonby is the only Kiwibank & Post office on Ponsonby Road. They have 2…read morequeues: one for NZ Post and the other for bank transactions. They have a selection of greeting cards, prepaid gift cards and a couple of computers available for customers in the branch. The staff are efficient, however there are normally long wait times! This is my local so I usually tolerate the delays ha! It makes a difference though when they apologise and smile.

This particular branch of the PostShop / Kiwibank deserves a special mention for it's extra…read morefriendly staff. They always take extra time to ensure that you're completely satisfied with the service, rather than rushing your transaction through when there's a queue behind you or it's just before closing time. There are two separate queues, for the Post Office and for Kiwibank, which is great if you just want to deposit some money or make a withdrawal and you can bypass the people posting big parcels. It's conveniently located at the Three Lamps end of Ponsonby Road, with an ATM machine outside. There'll often be a busker located conveniently beside said ATM... so withdrawal with caution or you may be guilt-tripped into parting with your cash sooner than expected!

I have been a loyal ASB customer all my life!…read more Their friendly service is great and I always feel like they are trying to help me rather than their bottom line. I find the ASB app incredibly helpful and convenient which is such a bonus I don't know any awful lot about the banking sector but their consultants are great. They also offer great advice! Well done ASB I will be a customer for life

''twas a couple of nights before Christmas and I was stressed out because my mother had sent my…read moreChristmas presents up by courier but due to the inner city problem of apartment living I couldn't just get my packages delivered straight to my house, oh no that would just be too simple! The kind people at the post shop here really helped me out, by suggesting an easier option of having it delivered to the post shop itself and I would collect it from there. The post shop not being far from my place, I was happy. The lady I talked too once I got there was so helpful, and found my parcels quick smart. She offered me a smile and a seasonal candy cane and I was on my way.

I have convinced my friends to switch banks purely because of the service and the simple handiness…read moreof having a post office at your bank. It's genius. In every one I have been to the staff are always so polite and nice and weirdly calm. Even during the chaotic christmas time when theres lines for miles. I am terrible at posting and postage and postal whatever. They always know what to do. And even more the other day I was so surprised when I went in to do a posting of something picked the packaging ripped it open put my stuff in it took it to the counter and then expected a simple transaction. And the lovely lady actually said to me oh no dear you can actually get a much cheaper option - and went on to show me how to work their products to the best of my value. Who does that! What company wants me to spend less on their products. It was so refreshing to get such lovely service. My local in Titirangi is especially awesome. A lovely older lady and a husband and wife team running it. It is the smallest little spot ever but still brilliant.

This is a pretty small bank, but I guess Pt Chev isn't a huge suburb. This bank has been here for…read morealong for a long time. Apart from earning it the distinction of being my first ever bank, it also means that it's quite an old building, built before the aesthetic for banking became all reflective glass and plastic. This is a bank that looks like a bank; I bet you could film an amazing heist here. I've always had pleasant experiences with the staff here, although to be fair I've never asked them to do anything difficult. But they're friendly, and helpful in that scripted way that bank staff are trained to be. Actually going back to the building - it's got really high ceilings for a building with such a small footprint. And that's really nice.

Speaking in general, ASB is a great bank to deal with. Greenwoods Corner is a small group of shops…read morewith a nice old bank, in a great location, directly in the fork of the road. Unlike a lot of inner city banks, it has the additional benefit of onsite parking at the rear. Unfortunately the exterior of this vintage building belies the cramped interior, without space to queue or wait if it is busy. The staff consistently underwhelm with their service. They are exasperating to deal with and often times seem incompetent in their jobs, swinging around to watch their colleagues without paying attention to their own client or not comprehending your request. A redundant security guard lounges on benches near the entrance to bolster your faith in the firm. All in all, it's easier to deal with an automated phone service than the staff in Greenwoods Corner.

Beware, very poor communication. I recently transferred my…read moremortgage and was promised no fees and $2014 cash into my account. During the process I had to spend $500 on a new valuation and then was charged another $200 fees from my previous mortgage provider. If i would of known I wouldn't have bothered. For you information.