Wonderful staff and practitioners! Susan was tasked with cleaning my poor neglected teeth, she was…read morevery gentle and didn't rush me. She was kind and friendly. I found myself enjoying my normally traumatic deep cleaning session. Dr. Jang has very modern equipment and was able to show me on the tv screen what needs to be done in my mouth and she worked with Tracy in the office on a billing plan that works best with my insurance. I have several visits ahead of me so I will update.

As a new patient, I was very impressed here. The dental hygienist (Stephanie) had a great bedside…read moremanner and was very thorough. She always asked if I was comfortable and informed me of all the steps that she was taking. Dr. Rad and her confirmed that I have some grinding issues as my canine teeth were becoming worn down. My previous dentists never mentioned that to me, but when they pointed it out, I also realized that my canines were getting worn out. I tremendously appreciate their thoroughness and mannerisms.

I am so thoroughly impressed by Dr. Van and his team. My son had a horrible accident with his two…read morefront (adult) teeth this weekend (fractured close to the gum line). Dr. Van was so unbelievably accommodating and put me and my 10 year-old son at ease during a very traumatic time. My twin boys have been seeing Dr. Van for many years now and our experience has always been amazing - everything from regular cleanings to needing teeth pulled and orthodontic recommendations, to our current situation. I cannot say enough good things - I wish I could give 100 stars.

zero stars - minus*…read more Buyer Beware -- Extremely Unprofessional and Unethical Experience This is a buyer beware review. We had an incredibly disappointing and frustrating experience at this practice. The physician remained largely inaccessible, hiding behind office staff until the very end of the process. Overall, our experience was riddled with incompetence, unprofessionalism, unethical behavior, and deception. My daughter had braces placed here and remained under their care for about 5-6 months before we moved out of the area. Below is a summary of the major issues we encountered -- both during treatment and while transferring to a new orthodontist. 1. Constantly Broken Brackets Almost every visit involved repairing broken brackets -- something we never experienced with our two older children who completed orthodontic treatment elsewhere. The staff repeatedly blamed my daughter, claiming she was eating "hard foods," even when the bracket broke after biting into something as soft as a French fry. Having to return after nearly every routine appointment for broken brackets is highly unusual and concerning. 2. Obstacles in Transferring Records When we requested treatment records after moving, we were told we had to come in person to sign a release -- despite living over 60 miles away. This is not compliant with HIPAA, which requires practices to release records upon a patient's written request without unnecessary barriers. The delay in transferring records to our new orthodontist caused a significant treatment gap, leaving my daughter with broken brackets for an extended period. It took multiple follow-up calls before anything was finally sent. This behavior was both unethical and unprofessional. 3. Extremely Limited Orthodontist Availability The orthodontist was only available Tuesday through Thursday with limited hours. Emergencies or urgent concerns outside those times were left unaddressed. For a medical practice handling active orthodontic cases, this lack of accessibility is unacceptable. 4. Dishonest and Inconsistent Refund Process When we moved, we were told we'd receive only 50% of what we paid -- despite my daughter having completed only 5-6 months out of a 30-month treatment plan. Even their office manager, Daniela, admitted that the fair and standard approach would be a prorated refund of about 80%, but could not justify why the office offered only 50%. They also tried to change the documented treatment time from 30 months to 24 months, reducing our rightful refund. Additionally, although we paid $6,100 out of pocket, the practice also billed our insurance, which wasn't factored into the refund discussion. The entire situation was handled with dishonesty and questionable ethics. 5. Unprofessional Conduct by the Physician After weeks of back-and-forth with staff, the physician finally joined a call -- only to speak in a rude and unprofessional manner. By that point, I had dealt with their team nearly ten times and had lost confidence in the integrity of the practice. Given the repeated mismanagement and lack of accountability, I requested a full refund, which I have yet to receive. Final Thoughts This practice appears to care more about money than patients. Our experience reflects a lack of professionalism, poor patient care standards, and questionable ethics. I would strongly advise families to look elsewhere for orthodontic care.

Dr John as well all of the Dental Hygienists at Karavolas…read moreoffice are excellent with my children as well as and with me. This office specializes in both Children dentistry as well as Adults. In the past one of my children had a dental emergency, Dr.John was able not only to see her same day but he performed an extensive task immediately on site. I recommend these dentists and the office to many of my friends. I personally use this office as well for my dental needs. Dr. Duka is excellent. In addition I feel that the front girls are very good, they always handle any issues I have quickly and accurately. They go above and beyond offering plan explanation as well. Recently when changing dental coverage they went ahead to print off my entire policy coverage. The girls took the time to both show me and explain exactly what my new plan covered. I was pleasantly surprised and appreciated the the time That they spent with me.

I have had 2 boys go through orthodontics at this office. The office is convenient to our house and…read morethe initial experience was fairly positive. The MD seemed good, but the front desk staff was rough to deal with and insurance submissions always required a lot of handholding. They have gotten so much worse. We have had 3 different doctors in 3 years, and the desk staff are incompetent - they don't even have the right gender in their system for my son, which I have tried to correct repeatedly. Instead of submitting claims to insurance, they ask us for payment. I have had to hand hold every submission to insurance. I cannot wait to be done with this office and do not recommend.

Thank you for your good service. I am very happy with your work…read more Thank you for your caring and excellent job. My office experience was wonderful today.

Excellent care and advice. The office is easy to find. The staff are friendly, professional and…read morevery helpfu. Highly recommend

I have been bringing my 10-year-old son to Children's Dental of Waltham for a few years since his…read moreprevious dentist retired. He has a lot of dental problems from infancy in another country, and the dentists here seem to be particularly skillful in the frequent help he needs compared to his previous dentists. For this I am grateful. The staff are helpful, and honest. I went to the adult sister office down the street of one of the dentists here when a dentist in my own neighborhood had told me after a first visit that I had nine cavities needing filling and I wanted a second opinion, as I had felt the other dentist's manner was suspicious. The dentist here confirmed what I had suspected, no cavities at all! I appreciated their honesty. This seems a competent and reliable place for children's dentistry, and the associated adult dentistry office (Elm Dental, a few blocks away) also seems excellent.

If I could give zero stars, I would. I brought my son here in severe pain, barely able to swallow,…read morecrying, pale, and clearly very sick. Instead of treating the situation with urgency or compassion, they were rude, dismissive, and made the entire experience worse. They hurt him during the exam, made insulting comments about his teeth, and basically blamed him for not being "cooperative." Rather than recognizing how serious his condition was, they told us he "probably" had an infection, said kids like him need to be put under, prescribed medication, and told us to come back in two days to meet with a surgeon. Two days. My son ended up needing emergency surgery that same day at Boston Children's Hospital to remove two teeth and drain the infection. This office completely missed the severity of what was happening and treated a child in obvious distress with cruelty and indifference. Thank God I trusted my gut and left. Based on our experience, their incompetence and lack of compassion could have had devastating consequences.

Cannot be happier - my 2 1/2 year old didn't want to leave!…read more All of the staff we interacted with took their time answering our questions and clearly walked us through everything our son needed. The space is stunning and extremely clean. For the first time ever, we're looking forward to going back to the dentist!

Love Dr. Nicole Etcheverry the ENTIRE team at Bubble. They are kind, efficient, gentle and…read moreknowledgeable. Our children have special needs and they go above and beyond to make EVERY interaction as comfortable and accommodating for them. We even drive almost two hours just to get there. Our family is so thankful! #bubbledentistry @bubbledentistry #buzzybooth

I am very fortunate to have Dr. Yoon Ji Jang as my dentist. Knowing that I needed dentures, I was…read moreat my wits' end dealing with male dentists at Harvard Dental School. Imagine my surprise when I learned that my dermatologist's wife was not only a general dentist, but could fit me with dentures just as she had done with her mother-in-law. The results have been great: I showed her photos of Claudia Schiffer's teeth and the results are as close as possible to the photos. Also, just as I requested, the teeth are smaller than my original ones and the color is perfect. This personal attention to detail and Dr. Jang's overall kindness and talent make this a great place to have dental work done.

From the owner: Dr. Yoon Ji Jang, DDS (Dr. Jang) is a Board Certified General & Sedation Dentist at Newton…read moreDentistry.   Dr. Jang majored in Cellular, Molecular and Developmental Biology (BS) from the University of Washington in Seattle. She received her Doctor of Dental Surgery degree (DDS) from the University of Michigan School of Dentistry. During her time at the University of Michigan, Dr. Jang was involved in research on topical fluoride applications in dental school clinic. Dr. Jang accepts the following dental insurances: Aetna, Aflac Dental, Altus Dental, Assurant, Blue Cross Blue Shield (BCBS), Careington, Cigna, Connection Dental, Delta Dental, Dental Health Alliance (DHA), Dentaquest, Dentegra, Guardian, GEHA, Humana, Maverest Dental, Metlife, Signature Dental, United Concordia, United Healthcare, and Zelis. For patients looking for dental care, we proudly serve patients from Newton, MA and Waltham, MA. This includes all surrounding communities, including Auburndale, Nonantum, Newtonville, Newton Corner, Newton Upper Falls, Newton Lower Falls, Newton Centre, Newton Highlands, Oak Hill, Waban, Wellesley, West Newton, and Weston. We offer flexible dental financing options through Care Credit, because we know that monthly payment plans can make it easier to fit the dental treatment you need into your schedule and budget. As Dr. Jang has been treating patients of all ages, she understands different needs for each patient. Dr...

The assist and dentist are wonderful but the front desk I can't say the same thing , they are…read moreserious and it was my first time taking my toddler and I dint not know they don't allow parents to go inside with there kids , it was shocking for me ,so I waited inside the lil room they have and one of the lady's in the desk out loud says oh tell her to get out of there cus other parents are gonna be upset ,that's were a assistant tells me I got to wait outside ones again I dint know it's my first time there , But aside from that the staff inside is really nice including the dentist, I just recommend that they mention this when a parent wants to make an appointment to a child who's really young .

This was a wonderful pediatric dental and ortho practice before it was sold about a year ago. The…read moreortho practice is now only open one day a week. Today we had an "emergency" appointment scheduled and when we showed up they said the ortho was closed today due to illness. They said someone called to let us know but they did not leave a message. When asked why they did not leave a message they could not offer an explanation. My explanation is that the small family-owned business was sold to a larger business that does not care about customer service or relations. I suggest doing your research and looking for a practice with good reviews to back up its service. Any reviews for this business prior to August 2021 should not be considered because it is a VERY different business.

Dr. Sofman is great! Highly recommend him if you're looking for a new dentist of looking for a…read moreswitch. Small operation where you get great, personal customer service. The front desk ladies are so nice and friendly. Dr. Sofman does all the work himself including the cleaning with his assistant. Parking can be a little hard sometimes, there are only a handful of meters out front.

Dr Sofman and staff are extremely pleasant and did a great job. You don't always go to a dentist…read moreand get cleaned by the actual dentist... Usually the dentist checks you at the end... But Dr Sofman does all of his cleanings, X-rays, etc... It was wonderful. Not a huge office or the most modern but great quality of service and very pleasant experience.