I was on a job site up in St Joe and my pull cord on my Stihl blower broke. I had called all around…read morelooking for the entire assembly and was striking out left and right. Finally I just googled Stihl dealer near me. Family Center Farm and Home popped up. At this point, what's one more turn down. They pick up, I ask to be transferred to the Stihl department. A fine gentleman named RJ answers the phone. I explain to him what's going on and that I have no luck restringing my pull start. After a minute of witty banter back and forth, he said if I can get there before he leaves for the day, he will take care of me. I shut the job down on time and hauled ass the 4 minutes away and carried it in to RJ and he did just that, he took care of me. Both him and Uncle Randy were very nice, cool, and I loved shooting the breeze while RJ took care of my blower for me. I cannot thank him enough, he saved my ass! If I am ever back up in St Joe and need something, Family Center Farm and Home is my first stop.

Always great friendly service! Always do their best to do whatever they can to help you find…read morewhat you need. I use the parts department a lot, and the people over there are knowledgeable, helpful, and friendly. The snack and soda selection is unique, and amazing lol. Only thing keeping it from 5th star is they no longer (hoping temporarily) have a small engine mechanic.

bought a 1,500.00 refrigerator from Lowe's Saint Joseph Mo…read more they said they could not deliver until Wednesday which was fine. I got rid of my other fridge just before they arrived so I wouldn't be charged the 50.00 removal fee. The refrigerator arrived but was dented up on 3 of the 4 sides to where the delivery drivers were asking if I would accept this in the condition it arrived in. I refused it. had to call the customer service and be put on hold 45 minutes for them to tell me to call a different number of the warehouse in Kansas City, Mo. He was a Big Liar. he said sure we can get you one and deliver it next day, we have 9 in stock and the delivery drivers will call you by 20 am to let you know what time they will be there. Today we did not hear from them and called customer service again to find out the delivery would not be for another week and that they did not have any in stock that it had to be sent over. this is going to cost us over 1000.00 because of the loss of food from our refrigerator and eating out a week with a family of 4. Complete Nightmare Shopping at Lowe's!! They would not let us switch to get the ones available in other stores to try to rectify the loss of their mistake.

I bought a 4200$ zero turn mower. 1st Mower was damaged during shipping and had to be replace. 2nd…read moreMower was leaking fuel and had to be replace. 3rd mower finally arrived. So they promise me compensation for my trouble. When i address the compensation I got bounced around. Lowe's tells me delivery service will compensate. Delivery service tells me this is Lowes problem. Called Lowe's back and again it became delivery problem. the last repo spoke to from Lowe's decided to hang up on me. I called the St. Joseph Lowes and was told a Manager will call me back and they never did.This went on for a couple days. Finally received compensation for my troubles. This was the worse service I've ever experience at Lowe's. Don't get me started with the customer service while inside the store. Most of the employees are either hiding or on their phones. I asked a rep for information about a product they sold. She said let's goggle it... seriously goggle it!!! What happen to know Ming your product when you are a so called specialist..

This is my go to for DIY tools you need occasionally for misc. projects that pop up…read more They carry a good variety of lower priced tools for the do it yourself guy or homeowners who don't need top of the line tools. You can find many tools that actually are really stout for the price with in addition to the return policy can't be beat. There are some that don't stand up to much use but do your homework & you will find several gems here. This location is always clean. It has had friendly help in all my visits. The prices are reasonable but check coupons for extra savings ! This place is definitely worth a look over before you drop a bundle that near breaks the bank at other stores. Give it a try , you won't be disappointed

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Every time I have came into the location, every single person has been so happy to help. I really…read moreappreciate their great attitudes. Overall always have had a great shopping experience!

This store was and is very poorly run, management of the Patio & Garden (Eric) is rude, our order…read more(which we spent a lot of money on all) was good, but the last part of the order has been late for several days, 5+. When we call or stop by, it is blamed on UPS, which Home DePot refers to as the Vendor. Eric could have cared less and wasn't interested in finding out why our order was late or when it was going to arrive. When I received the tracking #, I did in fact call UPS to find out why our order was delayed. My point is that Home DePot should have been finding out why our order was late, where it was at, when it was going to be delivered to Home DePot, and not the customers. I told Eric, a very rude and condescending man, I was going to make it known the poor experience we have endured all week with Home Depot (Patio & Garden), and he said since I was "threatening", he hung up on me. All I said was I was going to make it known the poor experience. Guess he can't handle when they're wrong and rude as well. This is the second bad experience with Home DePot. We will never, ever do business with them again. UPS was very helpful. Once Corporate opened, I did inform Ricardo of the Corporate Office of the treatment we've received, especially from Eric. We still have not received our completed order yet. Oh, and Home Depot should let customers know before purchasing they deliver to your property such as the driveway, but are not allowed inside or around the property, even if it is heavy such as our order and appliances. You are on your own. UPDATE: May 19, 2025: Since we were told we would be notified when our order came in and it was supposed to be today according to UPS, not Home DePot, of course, I called at 2:00 Central Time, and the clerk at the front desk said our order has been sitting in a corner at the Customer Service Desk for the last two hours, so around noon. She "found" a note that said to call, text, or email us to notify us our order was ready for pick up and none of these were done. Once again, I had to call. I'll be so glad this is the last time we ever step foot in this store again.

The workers were very helpful and nice but it was so hot in there! I overheard someone say that…read moremost of their ac units are broken :( i hope they fix it for the employees in this hot season.

Huge shout out to Allen!!! I traveled an hour and half to get to this Menards since the online…read morestore showed 5 of the circuit breakers I was looking for in stock. When I got to the store nothing on the shelf. Erin was working with the light department and explained to me that sometimes when the truck gets unloaded that updates the website but they do not typically put it on the shelf until the next day. I guess my facial expression must have been pretty obvious I didn't care for that answer. So she suggested calling the store manager on duty. On comes Allen. He heard the situation and realized me coming back in the morning wasn't a good fit. So he said it was going to take him a bit but he was going to go see what he could do if I didn't mind waiting. About 20 mins later here he came with the exact breaker I needed and apologized for the inconvenience. I thanked him for his customer service and saving me another trip. Great store and better employees!!!

Seems like their employees would rather do anything than help a customer. Cashier seemed rather…read more"put off" by the need to ring up my sell as it interfered with her WordSearch game.