The workers were very helpful and nice but it was so hot in there! I overheard someone say that most of their ac units are broken :( i hope they fix it for the employees in this hot season. read more

Huge shout out to Allen!!! I traveled an hour and half to get to this Menards since the online store showed 5 of the circuit breakers I was looking for in stock. When I got to the store nothing on the shelf. Erin was working with the light department and explained to me that sometimes when the truck gets unloaded that updates the website but they do not typically put it on the shelf until the next day. I guess my facial expression must have been pretty obvious I didn't care for that answer. So she suggested calling the store manager on duty. On comes Allen. He heard the situation and realized me coming back in the morning wasn't a good fit. So he said it was going to take him a bit but he was going to go see what he could do if I didn't mind waiting. About 20 mins later here he came with the exact breaker I needed and apologized for the inconvenience. I thanked him for his customer service and saving me another trip. Great store and better employees!!! read more

I was in this store this evening looking for several items. Paint and supplies, push broom, garage heater, ceiling fan, and shop vac attachments. The only good thing I have to say is I got a stellar deal on a Hunter 52" ceiling fan and the gal at the refund counter was very helpful and kind. When I went to the paint counter, the two girls were on their phones. When I asked if they carried a certain paint, they were rather hateful and acted like I had interrupted something important. When I would ask when other employees where items were, they "pointed" me in the right direction. From that point, I was done. I went to the checkout and the cashier was on her phone! She was taking a picture of something someone had bought. She was rather unhelpful when it came to the refund process. I went to the refund counter, as I was pointed to, and spoke with a young lady. The refund slip I needed was empty. Without a frown or any haste she printed me one off right away. I will never shop this Menards again. I ended up finishing my home improvement shopping at Home Depot. read more

No longer a mask mandate yet you guys still expect free people to wear one in your store. No thank you...didn't like them when we had to wear one so I refuse to do it. I will no longer shop in your store. read more

After I retired from the Army, it left me with medical issues preventing me from wearing a mask. During this time, I have had no problems with any other stores with not wearing a mask. I walked in, filled my cart, ordered a couple thousand dollars of lumber from the desk in the back, and then went to checkout. Only at the checkout was I told they could not sell anything to me because I was not wearing a mask. They offered to sell me one, which I can't wear. So I gave my business to a smaller lumberyard. It didn't cost any more, because they actually give a military discount, not a stupid mail in rebate. read more

Menard's is a lot like Walmart except they sell lumber, plywood, sheetrock and other building materials. They also sell many things for home improvement projects and do it yourself type of work. This place is the size of an airplane hanger with plenty of people working, the best part being they actually know what they are talking about. Products here can be a little cheap looking sometimes but there is something for everyone here. This place would score higher on the yelp star scale but the fact that the closest location to KC is in St Joseph sorry I can't support that decision. read more

We are helping my sister renovate her new house, and went to this menards to get some supplies we needed, my 4 year old daughter and myself. At the door we were first told we had to have masks that they would sell us (which is bs as masks aren't required by nearly anywhere, and then they completely turned us away because my daughter was with me. Saying no children under 16 are allowed in. Again total bs as they are the only store that has made a "safety guideline" like this one. Will not be shopping here any longer and instead drive the extra 10 minutes to home depot. They have a better selection anyway. read more

Menards is one of the most unique shopping experiences i have ever experienced. I was in St Joseph with a friend doing an exploratory on a local cemetery and we had some time to kill before lunch. There are items in this store that i have never seen before. The pricing was very reasonable, and all of the employees seemed very eager to help us. It was fun to see a home improvement store with grocery items (a large selection of them). The garden center was well stocked and very reasonable. It is too bad this store is over an hour away from my home! If it were closer i would shop here a lot! read more

This is one of my favorite home & garden & whatever else you may need type of store. It is always clean, always a cart and always someone to help me find what I'm looking for, or even what I didn't know I was looking for. A lot of quality products with pricing i can afford. I would give 5 stars, however it would be nice if you could exit out the same door you entered through ---especially when its raining (yes it does rain at times). read more

I made the trip to St Joe just to go to Menards, they seem to have different varieties and brands of items that Lowes and Home Depot don't carry. A little more to browse through when you don't really know what you want. Especially in the electrical and lighting departments. Prices are comparable to the KC stores.This particular store seems to carry more chrome plated automotive type fasteners and bolts that you don't have to special order from an automotive supplier. read more

Have used them since opening in St. Joe. Overall pleased as they have a wide selection and helpful employees. Good addition to St. Joe. Nice they have some food items if in a hurry and don't want to hit WalMart. read more

Menards, in St. Joseph, has helpful and knowledgeable staff. Really enjoy the several choices each department has to offer and really like the Rebate offer too. read more

Great staff, always friendly & super helpful. The kind of folks that will spend time figuring out the correct answers and resolution to your home care needs. Our favorite guy there, Jason, made such a great impression of this Menards, it's now our go-to home supply store, hands down. read more

Nice store that is easy to get to once you have been there. Wide variety of home repair and maintenance items including some food, clothing and cleaning products. Also have a garden department. Staff is usually more helpful than at other hoe stores. read more

Menard's is pretty scary. I did a lot of work on my house and their selection is head and shoulders above the Kansas City big-box home improvement stores. They had selections in-store of brands and items I would have had to special-order in Kansas City from specialty stores. And some of their prices were startlingly lower than HD or Lowes. But another reviewer really did turn over a rock--check them out on the BBB site. They're rated F. So although it used to be amusing to make a 120-mile round trip to shop for building supplies, I think I'm done. I'll pay a premium not to put up with attitude. read more

I really like Menarda and apparently so does most of St Jo (their parking lot always has more traffic than Lowe;s or HD). I agree with the paint comment. Menard's paint is terrible. I use HD for paint (Consumers Report). I have been very pleased with the balance of Menards things including their staff. Sometimes they don't have the best quality products but the decision to purchase and the homework to select the correct manufacturer is up to the consumer. I go to Menards then, if they don't have what I want, I go to the other companies. With respect to specialty fasteners, check the hardware store on the loop. Not a bad selection there. read more

Menards appears to be a great store, but look at the small print. Did you know that "Menards makes no warranties, express or implied, as to merchantability or fitness for a particular purpose of the merchandise." Which means that the merchandise they sell you is not even warranted to work or be useable as normally expected. If you buy a new refridgerator, take it home, plug it in and it doesn't work. You have to call the repair man (sure the repairs, would be under the manufacturers warranty, but I buy new appliances to keep the repairman away). Menards policy will not allow for returns or exchanges of appliances, but that is not stated anywhere. As for me, I'll shop at Lowes or Home Depot. Before any major purchase, check with the Better Business Bureau, they can tell you they have numerous complaints against Menards and Menards has failed to respond to any of them. read more

Do not buy paint here! I got 3 different gallon paints for 3 rooms in my home. When I got home, I started on one room and sent my fiancé to the other room. Two walls in, he came in and asked me if I really purchased BLACK paint. I went into the room and almost died because it was such a dark purple it was almost black! I immediately took it back and asked for the actual color I wanted, which was a light grey/purple. Then they told me that I needed primer to cover that dark color. I asked them to at least give me a discount because I would not have needed the primer had they not messed up, and they refused. Not only did they refuse, they treated me like it was my mistake! I will never purchase paint here again! read more

Very poor customer service! I am the middle of a complete overhaul on a rental property and visited the St. Joe location yesterday (Sunday) to purchase trim and casing. They were out of the contractor packs of casing but was told they had 8 arriving Monday on a truck. I asked if they could put 2 back and I would pick up today at noon. Keep in mind I have contractors scheduled to begin working today. I was told they couldn't put any back for me. I then asked if I could go ahead and pay for 2 packs and pick up today. I was told if I wanted to pay for them now they would have to be entered as a special order and would be 2-3 weeks before arrival, which made absolutely no sense. I then asked if someone someone could notify me when they arrived so that I could come then to purchase and was told no, I would just have to call throughout the day to see if they had come in. (Very Poor Service). Also, I have been in twice within the last couple of weeks to purchase sale items off of the ads that came out that day only to find both times that they were sold out of the items. It seems like they should should at least have enough product to get through one day if they item is listed on the ads. I tried to give Menard's a chance but I think I will take my business back to one of the other chain home stores in town. Very disappointed customer! read more

If I could give this store 0 stars I would, but it isn't an option on Google. Where to start? We ordered a relatively large order of Special Order doors on-line via their website, over $1,000 worth. A few days after placing the order, we received an automated reply from the store stating our order was ready for pick up. Approximately 1 week had passed before we could get to the location to pick up our order (we are out of towners and it is approximately 1 hour drive for us) and once we had arranged to borrow a relative's truck and trailer we headed on our journey to pick up our doors. We finally get there and head to the back of the store where we met several guys in Menards uniforms that we provided our receipt to. We knew after just a few moments something was wrong, as they could find only a couple of items from our order and several employees were sent off to try and figure out where the doors had been placed. We waited every single bit of 2 HOURS for the employees, Manager, Assistant Manager to try and track down the order and all of them were scratching their heads as to why they could only find a few items from the order.After searching, they found 1 of the 13 doors in the clearance section with our name on it and the item had been damaged. They claimed they had no idea of the damage, and had never been notified of the issue by the employee who had pulled it from the truck. I was disgusted. Evidently training their employees, is not a top priority in this store or the employee who pulled the item from the truck would have realized that they 1) Should have Re-ordered the door, 2) Notified the customer of the damage to make sure they wouldn't waste a trip until the new shipment was in. Then, after 2 hours of searching and only being able to find 6 doors (1 of which was damaged) they try to tell us that WE PICKED UP our doors before we had even received the notice they were ready for pick up. When they pulled our receipt, they saw that five of our doors from our order had been scanned out and sold to another customer who had picked up previously in the week, and not a single employee could explain to us how or why that would have ever been allowed!! I was outraged! Between damaging part of the order with no notification, accusing of us of picking up part of our order, then watching security cameras and realizing some jerk of an employee sold our doors to another customer for whatever reason. Once again, with no notification to us!! This was a major BOTCHED job by Menard's in so many ways. I have never been a huge Home Depot fan which is why we have been venturing out and driving to Menard's but after today, Menard's ranked bottom of the totem pole in my book. After hourse of wasted time, and disapointment, all they could offer was to re-order the doors and deliver them to our address for free. NEWS FLASH: We wasted an entire day driving to your store, patiently waiting for you to find our order, and then driving back to Overland Park with no doors, wasted a tank of gas and day off of work for you not to correct the issue or offer a discount off the order because apparently, they cannot "compensate" for their mistakes even though they were very clear that it was absolutely their error and it was a big mistake. This store needs to get it together!! We will not be shopping at Menard's in the future. I believe in Big Business that care about the consumer. I do not expect for a company to never make mistakes but a lot can be said about a business that is willing to right their wrongs and do right by the consumer to keep them as a customer. This store, along with it's employees who have clearly had no training, do not care about the customer and when the ball is dropped BIG TIME and they are fully aware of their mistakes, they do not do what it takes to make things right with customers who are loyal to their store. With that sort of mentality, this store/company will never survive. read more