This has been the worst experience I have ever had with a contractor. This was a large order. My carpet was measured too short, closets were left out, not enough carpet was ordered. Same with the vinyl. Then they brought a remnant and installed it. It was damaged. Then another remnant. It was wavy and damaged. Then they put down a piece that didn't match. It took forever to get this job finished. By the time it was finally right the floor trim was ruined from pulling it up so many times (this is in my front doorway, I should add). We never got one word of apology, only a lot of nasty attitude from the owner. I still don't understand why the attitude. I only wanted what he promised. Now that it's paid for I can't get him to even answer my calls. The rug they sent off to be bound is too long, their measurements, not mine. They should fix this or refund what I paid to have it done, instead they won't even talk to me. read more