Dave is a carpet and floor installer who works alone. I needed my bathroom floor replaced and I…read moredid not have much time as I was putting house on market. He came by and discussed what he could do. He then went to several places in town trying to find the material I wanted.. It took him 4 locations to find what would work. He did an excellent job for a very good price. He takes the time to do the job right... he take pride in what he does and was a pleasure to have in the house while he was doing the work. I know he also does carpeting and tiling.. .which I would have used him to do if I had more time before putting the house on the market. I can say without a doubt, if you have a small to medium job.. I would use him without a doubt....

Rachael had a complete attitude when asking about different carpet sizes and what would fit. She…read morewas rude, told us to go somewhere else where they could measure better. Complete waste of time.

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

Eckard's Home Improvement is a great place to waste your money. If you're looking for low quality…read moreservice and materials this is the place to get both. The warranty they provide is not worth anything because they don't honor it anyway. You will be treated as a nuisance if you have any issues with the service or products they provide. I'll let the pictures do the explaining only being done a few months ago. Thanks for nothing Eckard's Home Improvement. We will probably get a response from them saying they can help us at the bottom of this review but it will be empty promises just to make them look less incompetent.

a minute ago Eckards was phenomenal! From start to finish!…read moreJosh was such a pleasure to work with. So knowledgeable and trustworthy. As a first time home buyer everything was explained in a way that was greatly appreciated. If you are lucky enough to have John lay your floor, you've hit the jackpot. He went above and beyond and truly is an artist at wood flooring. And such a pleasure to interact with. If you're on the fence go with Eckards! The pictures are worth a 1000 words! Even more beautiful in person.

They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

Great people to work with! Very pleased with the new carpet in our bedrooms and luxury vinyl plank…read morethroughout our main floor. Everything with smoothly from picking out the flooring (the assistance we received in picking styles really helped as my husband and I have never shopped for flooring before) to measuring, to setting up the installation date. The installers did a fantastic job! The craftsmanship of their work really stood out and were friendly from beginning to end! We plan to remove old commercial carpet from our laundry room and replace it with more of the luxury vinyl plank next spring and thanks to this experience with Carpet Masters we know what we want and where to go!

This has been the worst experience I have ever had with a contractor. This was a large order. My…read morecarpet was measured too short, closets were left out, not enough carpet was ordered. Same with the vinyl. Then they brought a remnant and installed it. It was damaged. Then another remnant. It was wavy and damaged. Then they put down a piece that didn't match. It took forever to get this job finished. By the time it was finally right the floor trim was ruined from pulling it up so many times (this is in my front doorway, I should add). We never got one word of apology, only a lot of nasty attitude from the owner. I still don't understand why the attitude. I only wanted what he promised. Now that it's paid for I can't get him to even answer my calls. The rug they sent off to be bound is too long, their measurements, not mine. They should fix this or refund what I paid to have it done, instead they won't even talk to me.

Business is not accessible and when they came to measure the floor, was told to bring samples since…read moreI use a wheelchair and cannot get in the building. He stated that he forgot them. He said she was figuring the estimate and would call me back with the estimate and bring samples by. After six days with no samples nor estimate, he blamed us for not picking out vinyl for the estimate. Because of his demeanor, I requested he stay off our property. The fact is that if he were to come on our property, police will be called immediately. Any contact will be viewed as harrasent!

Unfortunately this company does not even deserve one star. My experience with these people was very…read moreunsatisfactory and stressful and beyond frustrating. Installers get paid as much for smoke breaks as they do for installing. I would never recommend this company to anyone.

We purchased carpet from a year and a half ago. The carpet ended up being defective no fault of…read moreWilson's flooring. The company fought nail with the manufacturer and long story short all of our carpet was completely replaced. No charge. Thank you for helping us out.

We have used Wilsons Floor Covering and recommended them more times than I can count. They are…read moreexcellent