Excellent customer service at this Office Depot. I would recommend for office supplies, printing…read moreand all your computer and printer needs. I do all my printing at the Office Depot and the people are always very helpful and are very customer focused. Obviously the store is under good management- none of this "not my job" or complaining "they work us too hard" .It is refreshing to experience this level of customer service. Today I brought in a computer we had just purchased because I thought the touch screen function wasn't working- but it actually didn't have that function. I had thought we had asked for that at time of purchase but it was my fault for not knowing what I bought. So i thought that I was going to be stuck with a good computer that I wished had that one extra feature I really wanted. Even without whining (me) the salesperson Aaron went to work and without hesitation exchanged the computer for one with the touch screen model. I gladly paid the extra for what I was getting- and I got a great deal both times on each computer. I found Office Depot is very competitive on computers and printers. When I picked it up later in the day the sales clerk apologized for me not getting the correct computer the first time (even though it really was my fault). I would say without a doubt Office Depot exceeded my expectations of what I considered to be outstanding customer service. Office Depot had in the past earned my business- today they solidified my trust in their operation and quality of people they employ.

We lost our cat, and I needed to make some flyers quickly. We went to Office Depot, thinking that…read morethey would actually help us. The lady told my 10 year old daughter that per policy she could not help us design anything she was extremely unhelpful to say the least. I mean, I'm not trying to be rude, but it's not like this store is happening. There were maybe two customers in there on a nice Saturday day. My husband had to end up writing it out with a sharpie, and she finally made copies after he had to threaten to call corporate on her. It's just sad the amount of customer service skills that this world is lacking one day that lady will have a daughter and she will lose an animal, and I hope someone has empathy for her, because she sure didn't for us.

service tech was very polite, friendly, and knowledgeable. He had all supplies and repaired our MFP…read morequickly.

From the owner: Locally Owned & Operated…read more Brown Mannchreck Imaging Solutions

7/18 today I attempted to buy office supplies found the store locked. After getting the manager's…read moreattention she opened the door and informed me she was the only one working and couldn't let me in due to policy. I told her this was the second time recently that I had have difficulty doing business at this location manager then replied lack of help and and employee had yet to show up for work. I replied I understood it wasn't her fault but management needed to staff her store. Manager became a bit triggered at this point ask if I knew of anyone needing a job and then said Welcome to the new Reality. Office Max needs to stop making excuses up the wage like everyone else and do business. For now I won't participate in the Office Max new Reality.

The worst office max I've ever been in . Dirty store. Was at print center, 3 people waiting and the…read moremanager is shooting the breeze with her friend and taking pics of her friends 2 kids. The other print center employee was trying to help everyone but she was new and very slow. I thought id give office max a try since I'm an Office Depot customer. They've lost my business!

We stopped in just to kind of look for some new furniture. However, the service was so incredible…read morethat we ended up purchasing a sofa and 2 chairs today. Our CSR, Shawn, was so informative and showed us all the options available. He took his time. We were not rushed or abandoned like other stores. We were allowed time to talk, discuss amongst ourselves and ask plenty of questions. I liked all the options that were available. So many fabrics to choose from. That was a highlight for us. I will definitely return to this store for any future furniture needs. Customer service cannot be beat. You get what you pay for, not super cheap, but high quality furniture.

Saleman is very rude. They didn't have item We wanted, said he could order but wouldn't be in for…read moreup to 3 months. I told him if had to wait that long I would have the Amish by Jamesport make one for me. He repeatedly told me the Amish didn't make them at Jamesport. I have personally been to the shop where they make log furniture , and have seen them make it. I sure don't appreciate being told I am a liar to my face, not a good way to get or keep a customer. I will never enter that store again.

I needed to print a document and I am far from home, and my printer. These great folks were able to…read moremake it happen! I am so appreciative!!

Terrible, pushy customer service. The employees are like robots, and look miserable. The products…read moreare shotty, sometimes broken, and way overpriced. Don't shop here.

It's closed. I was sad to discover it is no longer there. Someone needs to update their Internet…read morepresence.

I want nominate this place for the worst in Lawrence business!…read more 1. Terrible customer service - the managers never around and only shows up when ready to close. No one really works there, just looks at their phones. 2. Men's bathroom hasn't been cleaned since they built the building. It's scary in there - seriously! 3. I miss the geeks and it's become over priced! Sorry OD - I used to work in one in the 90s but this embarrassing now - so sad.

Very good customer service! I needed a group of paperwork sent to a place and she sent it quickly…read moreand efficiently!! Also sent to my email!!!! I loved their area of retail - so well organized!!! I would use their services again!!! And highly recommend this small business!!!

Lisa is THE BEST. She's fast, efficient and pays attention to detail. Our non profit association…read moreis getting ready to print a Local directory. We'll be taking it to Lisa next week. She will do a GREAT JOB as always.