During my most recent visit to the store I was very pleased with the customer service provided. Every staff member checked on me not knowing I was already being helped. They worked together as a team answering questions the others didn't know. And they were very kind and patient while helping me. Thank you verizon team for a wonderful experience!​ read more

The staff was courteous in the St Joseph location would recommend this highly not so much in Maryville office.

These are worse crookedest pieces of craps ever service was shitty stood around one day for 20 minutes no one even acknowledged me the piece of shit talked me into a pixel it's absolutely garbage as soon as I can I'm out I'll go back to android and T-Mobile I'm all over the country Verizon are crookedest ever watch your bill people you should be able to give zero stars read more

We are from Alabama and experienced an issue with the SIM card on my husbands phone messed up and threw his phone into constant sos mode. We drive expedite and have to have our phones-the manager here was so nice and professional, changed the sim out and we were on our way within 5 minutes! read more

Walked in yesterday looking for a case for iPhone and was greeted by very unprofessional staff!! Very rudely was asked what I needed, did you sign in on the sheet. I wasn't there for anything other than trying to find a case. Then they very rudely suggested I go somewhere else since they no longer carry that case for my phone. So I did and did an upgrade and was very pleased with where I went!!! So guess you lost a sale!!!! read more

Verizon is Socially Distancing but no mask required 05-15-2021. I had a great experience. My sister is getting anew phone and gave me her old one. I had trouble getting set up so I went in. The young man that helped me was on top of his game and figured everything out. He had a few curve balls and he worked for about 15 to 20 minutes, so I don't know how they expect me to do this at home!!!! I also I picked up a charging cord. Easy peasy. It cost more than I expected but lately everything does. Its a great phone and I played with it all day yesterday, Verizon seems like a good network. My sister is out in Utah and loved it. Thank you Verizon. read more

Terrible store with a horrible manager named Chris! Ordered 2 iPhone promax 13's 2 weeks ago. Called to find out what the hold up is and got nothing but terrible customer service! I'd highly recommend against using Verizon or this store. read more

TAYLOR was very helpful throughout the process of upgrading to an I-phone 12 Max pro. Got very good $600 trade-in on my 8+. The screen is even bigger on the 12 and I love it! read more