I have been to this store several times and was always taken care of promptly and by great people. I have been with T-Mobile for over 20 years and it just keeps getting better. read more

Yesterday we went in to add another line to our bill and we had Whitney B. She was absolutely amazing! She got us in and out super fast. She was also knowledgeable and every question we had she answered. We will definitely be back to that t-mobile for more awesome service! read more

I would not recommend T-Mobile. When we asked about plans and offers we were told we could trade our phones in. Well our phones was not an acceptable trade in but we could buy the iPhone 6 for 100.00. We were told we would get free Netflix and we could add a line later. We signed up and first red flag they changed us tax in the full retail price of the iPhone 6 not on the sale price of 100.00 later I asked about Netflix and apparently the senior discount plan does not include Netflix and then later I went to add a line and that was not possible on our plan. So then we wanted to pay off the phones and they said if we pay off phone before 2 years they would charge us the full retail price not the sale price of 100.00. The service is very very bad. I will be in the middle of an important call and all of a sudden they can't hear me happens 90% of the time. Then I'm supposed to be able to use data but when I'm waiting to see my doctor nope data doesn't work and I can't even use the free WiFi because it will only show two options to connect neither one was the free guest WiFi. My son now has Straight Talk and he never has a problem he only has a 20.00 phone and I always have to borrow his phone because mine has no service. RUN away!!!!! They lie about everything!!! Take home the full details of what they are offering and read the fine print!!! read more