I like how they help you when you ask a question right away when you ask them somethingread more

Had a small project. An employee took the time to show how the equipment was used and what…read moreaccessories were needed to get the project done. The employee was friendly and knowledgeable. He took the time to really show how to do it right. Also they have a sparkling clean public bathroom. I will return whenever I can.

Friendly and knowledgeable. A wide range of products. They even sell mattresses at very affordable…read moreprices! Highly recommend.

Went in looking for a lift chair for my father. I was not greeted or even acknowledged by the…read moreemployee I walked by on my way in. I had questions but came prepared to buy a chair. Instead, after walking around for longer than I should have, I walked out and went to a competitor where I was greeted warmly, not ignored, and so I made my $2000 chair purchase there instead.

Well I had a wonderful experience w the store! Daniel S. helped us out tremendously by selling us…read morethe right rope for the job and he even helped us tie a mattress to the roof of our car. SUTHERLANDS IS THE BEST! Thx Daniel S.!!!! 10 stars

New format Sutherland store (Springfield, Missouri). More like Ace Hardware. Minimal lumber,…read morefurniture, garden, etc. Lots of tools, fasteners, electrical, plumbing, etc. Truly a turning point for Sutherlands. Hope Sutherlands expands this store format everywhere.

Friendly staff eager to help with any questions always helping and taking the customer to the…read moreproduct and helping them choose the best for their needs

the new policy they have is you can no longer use the doors to enter the store by the registers you…read morehave to use the doors at the other end of the building so if you have a large cart of lumber or anything heavy in your cart you have to push it all the way back to where you're car is parked at the other end of the building makes no sense to have parking so far away to accommodate the customer this seems to be a problem especially for us seniors. I brought it to the attention of the smart mouthed desk attendant he could care less he said it's the store's policy. we have shopped there for 4 years and the doors by the registerS have always been open for entry but I guess maybe a new manager trying to flex his muscles and make us old folks get our exercise. so I've decided to never shop where you're not really wanted I'll go bake to Lowe's or Home Depot. this store is off of 65 across from Costco in Springfield mo

The store itself is great, but how is no one mentioning the crazy amount of static there? Every…read moretime my wife and I go, we shock each other every time we touch.

usually can find help within 5-10 minutes. I think the S Campbell store after the remodel will be…read moreeven better. kirk H.

The gentleman who helped me was very gracious! He understood I did not know exactly what I was…read morelooking for and took me to the right aisle immediately. Got me what I needed and escorted me to the checkout. Great service. Highly recommend!

Their fence pickets are crap, one week after install Fence I had to replace some of the new pickets…read morebecause they were so warped. They're cheap and now I know why. Their lumber is the worst. Going to Lowe's from now on.

My daughter is super creative and always coming up with neat projects. She's shopped here before…read moreand I came along this time. If you're looking to upgrade your backyard, your patio or your deck they are ready for you with a nice selection of pretty much everything you're looking for. And there's so much for gardeners which is cool to me because I'm trying to become one. Menards is a really big store, well designed and bright and most likely has what you came here looking for. I'm already looking at my budget and planning my next trip back to shop again. Menards is located right behind the car wash and across from Casey's General Store.

One of the all time worst customer service experiences time after time over many visits. Store…read moremanager does not care either. He is always defensive and rude. Always out of common items and never changes.

Went to the store in Laurie for a new power washer aside from the pissy attitude of the head…read morecashier that went fine when I got back to assemble my "new" power washer I found tgat it was in fact used, and whoever had it didn't clean it out. No idea if it will work or not but based on previous trips to this place I won't be back. If I could post pics I would

Wonderful place to stop off and get gas and have biscuits and gravy with the little lady in the…read moremorning.