I just had an additional toilet ordered through Harry Cooper. Much like the first go round they…read morewere awesome. They had it in stock this time, held it for three weeks while I was out of town and then delivered it free of charge. I tell you these guys rock!

After driving all over town looking for a fan motor for my AC, Adam at the parts counter came…read morethrough in the clutch. Not only did HC have the part I needed, Adam was very helpful in answering my questions about making the replacement fit my application.

He was very friendly.... He helped me transport some luggage and it got left in his car. If Mr…read moreMueller could get ahold of me that would be great!! (417) 582-8747 Alesha

Initially, Mr Mueller seemed to be earnest in helping with my circulation pump on my dishwasher…read more The issue started with the wrong item being ordered and the correct one needing to be reordered. Once he had the correct part, he scheduled a time and arrived to fix the issue. It took longer than expected, but he said he finished, and I paid him in cash. I started a load after he left to make sure everything worked fine, but water pour out over the kitchen floor. I immediately called him back, and after looking at it, he determined that the hose clamp had broken while he was installing the pump. He would need to get a new one. I was told two days later that no one had the appropriate clamp and he would need to order a new pump. I tried to contact him several times after this, but no answer. I finally got him to answer but he immediately hung up and BLOCK my number. He never did complete the repair or return my money

So I don't live anywhere near Missouri but we needed replacement glass for the oven door before we…read moremoved out of our last place and couldn't find it in stock anywhere else. Needless to say I was a little concerned about buying something over the internet from a business I new nothing about, partly because I'm paranoid and think everything is some sort of elaborate scam these days. So I was really pleased when Bill responded almost immediately to my email, he called to let me know it was in stock and how much it cost. It was shipped quickly and very safely packaged too. Don't hesitate to do business with these guys, they treat their customers well!

A life saver. I was travelling and had a break down on a Saturday and needed some welding done to…read moreget back on my way. I called C&L and told them my problem. They came to my location and had me on my way the same day. Chris, thank you very much!

Great service, great price, great communication, and great guy! Fixed my fence gate and even…read morepainted the welds so they would not rust. He did a better job than the original fence company. I will definitely use him again if I need any welding.

Mike Hawkins has been my go-to appliance repair man for years. Refrigerator, washing machine,…read moredryer, dishwasher, oven! He has kept us up and running. He is honest about whether the repair is worth it as well. His price has always been fair, so I don't consider calling anyone else. He's a one man show and is very busy so you might have to be patient for callbacks.

Used thin service one and quick response. Called another time made appointment and they did not…read morecome. They called acknowledging they missed I called back and left message to make another appointment. No call back. Called again it has been 24 hours and no call back.

After being in the customer service business for decades, I am overly critical of customer service;…read moreI give Best Refrigeration 5 stars. Their techs are courteous and friendly and very respectful of your property and time. On the phone they are responsive and helpful. The billing department is super friendly and easy to work with.

I opened the box with the liner and there are two pin holes in the product. I don't know where the…read moreholes are because I don't want to open the whole thing at this point. As far as a recommend for this company you have it. They have been very helpful with the purchase as well as helping with the replacement of some pieces that were installed improperly and damaged the pool. It was a pleasure dealing with this company. They are definitely a company that still believes in customer service.

Tied to buy pool basket on line, Could not complete due to anti virus stopping. Called company and…read moregot a slew of excuses and was told to use other device. I asked if he could take order, no they did not like doing that. I told him did not like having to work hard to spend my money. His reply was that he was working hard to make his money and he was busy. Hung up and will buy else where. Good luck dude.

Would give 0 stars if it was possible. To keep it short, this company attempted to extort me. 9…read moreMonths into a NEVER EVEN STARTED remodel the owner of the company called me for the first time in the most condescending tone and told me that i was "Fu&*ed" when i demanded a refund. Had a fraud investigation about this transaction and I won. This was a 7 thousand dollar transaction, they don't just "reverse" them 9 months later unless there's a DAMN good reason, trust me. Take my advice, 1, don't hire this company. 2, NEVER pay cash for any large transaction if you can help it.

If you are thinking about choosing this joke of a company for any of your Kitchen or Bath…read morerenovations, DON'T. Top Tier claims that they make remodeling "easy for you", that they are "committed to earning 100% customer satisfaction", that they "give every customer the attention they need", and that you can "count on us for Superior service at competitive prices". These are all LIES. Top Tier also claims that they ensure "that the products we order for your home are a perfect fit", and that when they send workers out that they "will arrive with everything they need to complete your project quickly and flawlessly." More bold-faced LIES. Top Tier will have you sign a contract, take your money, and give you the worst experience of your life. Top Tier Started the January 16th, 2023, and didn't claim to be finished until May 2023. The only thing that went right with this project was when in the first week they knocked out a small wall, everything else was a crap show. Just about everything went wrong. I will try and keep it short and stick to the major things. Top Tier did not make this an easy process. From the start we didn't receive communication from our "project manager" Charity. When we did, she would get an attitude and treat us like we were a nuisance. She would constantly forget to send the workers out to the job site. Several times she would not ensure the workers were sent with everything they needed to do the job. This is even after we had multiple discussions and would send links of the items, SHE asked us to choose. Multiple times me and my husband had to clock out of work to go and purchase items that were needed for the job that Charity was supposed to have done. We had to do this because according to her if we didn't then it would be several more days before she'd send anyone else out. We had to wait months for our bathtub to arrive because when it was ordered it was never communicated to us that it was on backorder, so we weren't even given the opportunity to pick something else that was in stock. Leaving the remodeling in limbo and our house a mess for weeks. Then the bathtub was lost for weeks because it was shipped to a bad address, to which when we'd follow up with Charity she'd either laugh about it like it was some hysterical joke or ask what we were talking about because she'd forgotten they lost our tub. So much for giving your customers the attention they need. We were also told several times that they would start on the bathroom by a certain date since the shower was in when it never was and so the bathroom did not start on time. When we ordered cabinets, we stressed multiple times that we wanted fully white cabinets. Instead, what we got were white and yellow cabinets. The kitchen cabinets along the wall did not fit and a whole section was completely missing. The island cabinets were hodge-podge sizes. Thankfully the guys actually doing the work were watching out for us. They seemed to be the only ones who cared to do a good job. We ended up having to fork out extra money for things to be done properly and professionally because Top Tier forgot about it. They were going to leave everything unpatched, unpainted, and nothing caulked and call it "complete" unless we paid more. Even though we asked all that be done in our consultations. We still have some cabinets that are yellow and white, but since we are now paid in full Top Tier is not going to finish fixing those cabinets. So once again WE are having to do more work on this remodeling job we paid them to do. At one point I had called to speak to the owner Ben to ask what was being done to turn this crap show around. However, Charity refused to let me speak to him and was absolutely unprofessional and condescending. Ben eventually spoke to us and said he'd take care of it. The most minimal attempts were made to remedy all the negligence. Instead of any type of refund we were offered some silly cruise that was only discounted and not fully paid. Why the hell would we ever want to pay more money on a cruise after cashing out more than what the kitchen and bath was worth after it being so badly handled!? What a joke. Not sure if that was in hopes we'd be bribed to leave a good review or their way of hoping we'd keep quiet. All of our friends and family saw and know what we dealt with. None of them will ever be using this company. If you are looking for incompetent service where you have to pay more than what it's worth for a job to be done properly, "quickly and flawlessly", a place where the "attention" the customer gets from the company is severely lacking and are treated like a annoyance, where you end up having to take off work without pay to work on the remodeling that the company is supposed to do, and it all be a hellish nightmare instead of made "easy for you"...then Top Tier Kitchen, Baths and Nightmares is just the place for you.