5/5 - I needed to replace two screws from my lawnmower but could find anywhere in town. The…read moreknowledgable guys at Lumberworld recommended I try Saanich Rentals as they do lawnmower repairs. They were very helpful and found the two screws I needed. Took quite a while to find them and when I asked how much he said "no worries" just give me a good recommendation on the site. Promise delivered! I'll be back next time I need my lawnmower serviced. David *****

I am a very satisfied "customer." Very friendly, helpful staff. I went to Saanich Rentals because…read moremy lawnmower's gas tank broke, and I couldn't find a new one online. They were able to confirm that they are no longer made, but they took me out to the "equipment bone yard", found a match and gave me a matching tank, gratis. Hence I can't really claim to be a customer, as they gave the part to me. I will however be back when I do need to buy something, as they will be my new goto.

I have purchased a variety of products over the last few years and transported them in 1/2 yard…read moreloads to my property on Saturna Island, where I have cultivated a raised Vegetable garden producing great crops, now working on the cut flower beds and new garden area. Every trip I can I pick up a load of their garden blend or compost to add to my poor soil on Saturna and raised beds. My truck didn't like today's trip up the 1.5 km driveway with the load but it made it!

These guys are great. It is nice to be able to get soil and rock in town, rather than having to…read moretravel out to the Peninsula where the rest of the places are.

Took over 3 months to do a simple warranty repair on our 6" makita sander. Brutal. Won't go be…read moregoing back.

Extremely slow repair service. Didn't offer to lend a replacement while lawn equipment was being…read moreserviced.

At this point in my party planning career, if you can work around my debit-visa card without making…read moreme feel like a leper, you're pretty much guaranteed a 3 star or above. When one of society's biggest issues is debt, it shouldn't be this hard to function without a credit card. Just. Saying. And thankfully, here, I need not feel like the odd man out. They happily took down my contact info and my visa/debit number - stating that if I DID take off with the 50 glasses, and it didn't work, they'd track me down over the phone. Honor system... I like it! The catalogue is decent, the prices are fair and there isn't a return "time" (I have been nailed with before 9am return times... they are not pleasant) - really, what more do you want with an event rental place? Bonus points: they sell some of their old stock at insanely good prices, so if you see a little woman carting 100 martini glasses around Victoria next weekend... you'll know why.

Big thanks to the crew at Pedersens Rentals: I've been using their party rentals services since…read more2008, to provide the supplies required for the events I cater through my business, the Good For You Gourmet, and every event has gone off without a hitch. The staff are consistently helpful and friendly, the orders are correct, and everything is clean and in good condition. Thanks for being a reliable and trustworthy supplier!

Be weary of free 'soil' dropped on your land. Instead of the soil I was promised, he dumped gravel…read morewith small boulders and plastic waste. He didn't listen when I told him to leave a spot for the natural pond and now the water flows over the gravel driveway. He's been given 6+ months to come fix the issue, but he just yells at me on the phone. He came once to clean some of the visible garbage but didn't bring the excavator to fix the water problem. He didn't have to pay to ship it farther up island and I would get free soil. It seemed like a win-win, but he's unbearable to work with and won't remedy the problems he creates.

We hired D&H Excavating to do some work on the side of our house and paid a total of $3500.00.  The…read moreagreement was $1000.00 a day for the excavation, a load of gravel, removal of a stump, and a $500.00 dumping fee.  On the first day, the excavator was here with two other employees that stood around then another person showed up with no equipment/tools to cut down and remove the stump.  We had to lend them our chainsaw and shovel; the stump is still there, they just covered it with dirt and also buried some pieces of wood in with it that were left sticking out of the ground.  On the second day there was only one guy with a wheelbarrow, not the excavator we were told would be there, so we only had the excavator for one day.  They also left a lot of debris and waste on the property that should have been taken to the dump.  I was away while the work was being done and during my absence, the next-door neighbor, a nurse that works at the General Hospital, ended up having to come to my yard where they did the excavation to clear out all the material left behind that was on her property.  I started contacting Zach, one of the business owners, over a month ago and he kept saying he would come over to look at the unfinished job his crew left behind, but he never showed up.  I consider this to be very unprofessional to not even have the decency to come back and look at the unfinished job, even after I sent him pictures.  I requested that he reimburse me $1400.00 since the stump is still there, day 2 was a guy with a wheelbarrow and not an excavator, and not all the yard waste was taken to the dump.  In one text he mentioned how important customer satisfaction is and the next one he is saying to take him to court.  I definitely would not recommend D&H excavating to anybody and will be pursuing legal action.