5/5 - I needed to replace two screws from my lawnmower but could find anywhere in town. The…read moreknowledgable guys at Lumberworld recommended I try Saanich Rentals as they do lawnmower repairs. They were very helpful and found the two screws I needed. Took quite a while to find them and when I asked how much he said "no worries" just give me a good recommendation on the site. Promise delivered! I'll be back next time I need my lawnmower serviced. David *****

I am a very satisfied "customer." Very friendly, helpful staff. I went to Saanich Rentals because…read moremy lawnmower's gas tank broke, and I couldn't find a new one online. They were able to confirm that they are no longer made, but they took me out to the "equipment bone yard", found a match and gave me a matching tank, gratis. Hence I can't really claim to be a customer, as they gave the part to me. I will however be back when I do need to buy something, as they will be my new goto.

We used Pete's Haul A day to remove a ton of junk from our property and his team came and did a…read moregreat efficient job! Price was amazing for level of service and we will absolutely use him again!

Great service, prompt and efficient, good rates. Will use them exclusively. Just awesome!read more

We hired this company to clean out and abate asbestos in an existing crawl space. They were…read morethoroughly professional, with excellent technical skills, friendly knowledgeable staff, and frequent communication and updates. We felt that we were in the hands of people who cared about their work and our job.

The asbestos industry can be incredibly overwhelming. Some of the bigger companies providing these…read moreservices rely on fear-mongering and intimidation, producing client reports that make it sound like you have to remediate everything or tear down your house in order to feel 'safe'. Do your due diligence (or keep reading this review) to get it straight once and for all. I purchased a house in Victoria. Anyone who knows Victoria knows that there is asbestos in almost every house. This is not a problem (and don't let anyone tell you otherwise) unless you 'disturb' the asbestos. In my case, I was disturbing the asbestos because I was renovating the kitchen and bathrooms. The first essential step, when you know you will need to disturb asbestos, is to have an asbestos survey done. This is essentially hiring an asbestos company that will come out and test random areas of the house, to produce a report that identifies where the asbestos is, what kind of asbestos it is and what the protocol for handling the asbestos is, for contractors and homeowners involved. The report also details other items, such as lead paint, mercury, vermiculite (they may charge extra for those samples). Samples add up quite quickly. I was originally quoted 5-7 samples and they walked out with 21, so keep an eye on scope here. I should also note that the company that I chose to do my sampling (Hazpro) was not the same company I chose to do the remediation (Canadian Haz-Mat Environmental). Canadian Haz-Mat Environmental is a fairly new company. After calling several larger companies to get quotes and timelines for remediation, some repeatedly warned me to stay away from this smaller shop, due to their inexperience, implying they are "probably not certified" and there must be a reason that they are "not busy like we are". Due to these comments, I conducted further due diligence, contacting Work Safe BC to ensure they were indeed registered (and they were). Because of the negative commentary, I lost respect for these larger firms, who were attempting to monopolize the industry by tearing down the competition by using several scare tactics, indicating I 'absolutely had to' remediate the entire house (+10k$ of work) and not to trust these smaller companies as their companies employed better expertise ("we've been doing this for years and we've never heard of these guys"). These larger companies started off by having clients (like me) give them the opportunity to prove they are capable and competent. So I decided to entrust Canadian Haz-Mat Environmental with my project, and was I ever fortunate. To start, they were ready to begin immediately, while others were 3-4 weeks out. They did not rely on intimidation techniques, and they did not want to add to my initial scope of work. They understood what I needed to do for my project, and made suggestions on how to save money with their protocol. They took the time to explain every small detail for each question I brought up - and I brought up many. They were incredibly accommodating, allowing the ability for me to add to scope as they progressed, based on my plumber's needs. They were professional, affordable and honest people. I would highly recommend going to Canadian Haz-Mat Environmental for your needs and skip the 'big-box' types. This boutique shop can do everything with integrity, and honesty.

Top notch service from Island Junk. Had a hot tub removed by the team. Excellent communication,…read morequick and efficient service, and much cheaper than the competition.

Last week, Island Junk Solutions came to our home and removed an old shed from the back yard. They…read moreworked quickly and efficiently and got the job done in less time than they quoted. They left the area clean and were friendly and courteous. It wasn't an easy job for many reasons but they made it look easy. I would highly recommend them for whatever jobs you need done. Sincerely, J & C

Why is almost every guy who works there so cute? It shouldn't be statistically possible.read more

I have been a residential Alpine customer for about 6 years. I was only doing monthly pickup…read morerecently (was doing weekly for the 5 years prior). I was away last week and missed the pickup. my own fault but come this week I went out to ask the guy doing pickups if he wouldn't mind taking it today. He responded with an absolute "No" and that I was out of luck. Then proceeded to tell me I should have done it on my scheduled date. While he does not have any obligation to to do so as it was indeed my fault for not being around the previous week, I feel that it was a small gesture since Alpine was already paid for the pickup. I was standing in front of the driver, next to the garbage can I mentioned and he couldn't be bothered. This is what customer service looks like in 2015. Looks like Waste Management, reFuse or someone else local can thank you for a new customer.

Really clean, spacious, clean bathrooms. Well kept, helpful, pleasant, service. Easy to get change.read more

Nice friendly family business. We were traveling and needed a laundry pit stop. Everyone was so…read morehelpful. We were in and out in an hour or so. They loved our frenchie Mason. Good place to stop. Ten minutes or so from the Empress in Victoria.

This past week I've been cleaning out my dad's place after moving him to an assisted living…read morefacility. It was an overwhelming job with a lifetime's worth of stuff to get out of the apartment. I called Mark, it was easy to setup an appointment, and he showed up with his team and got to work. They were super helpful, taking apart custom shelves and furniture, filling bins, and removing appliances. They were careful not to remove stuff I'd put aside to sort through later. In total they made 4 or 5 hauls to the recycling center over 2 days. These guys are awesome and I can't recommend them enough. If you need stuff hauled away, Mark is your guy.

Fantastic experiance with Mark's Hauling! We've used them for Garbage pickups, green waste removal…read moreand yard cleanup with fantastic results. They even offer a free quote! You'd be doing a disservice to yourself by not having Marks Hauling be your first choice.

We booked Bekins Moving because of reviews online. We had a Bekins rep come to our house and do…read morean estimate and we set up a move date. Over the next month several emails were sent regarding questions for our move. We showed up at the office and picked up extra boxes and packing material getting ready for our move. Finally moving day. Everything in our house was now packed and ready. After a few hours of waiting in the morning we phoned to find out when the moving company would be there. We were told we had nothing booked. After searching they found the email chain and advised that someone forgot to submit the paperwork. There would be NO ONE coming that day to pick up our stuff. All our food was pack all our bedding was packed. Bekins offered to put us up in a hotel for the night because of that. They then had to scramble and ended up getting a crew from Parksville to come down the next day to move our stuff. The trucks that arrived were old and unmarked the crew were not wearing any identification showing they were Bekins moving crew. The final move was over $700 more that the initial quote. When we finally moved into our new place there were items in our stuff that was not ours . Including a wooden bed frame and a purse. NOT OURS!!! My Webber BBQ had a big dent in the door and my step ladder and weed eater were bent in half. All in all I would not use Bekins moving for any of your moving needs.

Bekins did an excellent job of moving my mother's furniture and belongings, and for only half the…read morecost of what two other companies estimated. The movers, Dan and James, were friendly, fast workers who were careful to cause no damage. The final cost of the move was exactly what Bekins had estimated. Overall we were totally satisfied with the job.