Best self storage facility in the area with onsite staff manager that is friendly, very helpful and very good at what she does. The facility is always clean and well maintained. Easy online booking 24/7. Which came in handy when I was moving and ran out of space. I used other storage facilities for my recent move. Western States In Moval is the only one I would recommend. Simple easy to close out your unit when done. No long lines no checkouts. Just employ and clean your unit out, take the lock and leave the unit open! read more

I like too Say the manager Gail is wonderful, she is accommodating, answer any questions. Try to help you with giving the best price in town . Also they have a truck available on moving day for free wow ! But must reserve ahead of time . Of course .and her assistant Kimmy was also nice . I give it a five star rating . To find out my sister in law been renting a storage there for a while and love it . Place is clean , great value , good security. Wonderful Marta Bustamante read more

The manager is super helpful and nice. I rented a small space for a month. I recommend this place.

Gail is awesome! She's been very helpful and understanding of my storage needs and any concerns I've had, definitely recommend coming here!

Good customer service. Great communication, I like the staff. Always knowledgeable and offer some good advice

Linda was the most helpful and genuinely caring. I would definitely rent here again. I had no issues here.

Great service.. they go beyond to their customers. Always a clean property and a safe area.. we have two units and are very happy

I was real satisfied with Gail at this storage facility. She was very knowledgeable & helped pick out the right storage unit for me..Quality was great. The value I paid was excellent. They give you a 10% discount if you are a senior citizen. I definitely will share with family and friends. read more

Gail was super sweet with a lot of knowledge of the right storage size for me. The storage place is very clean and secure read more

Western States Self Storage - Boxes and other items are sold here that might be helpful. - Self Storage Near Me - Moreno Valley, California

From the moment I called to get information about the storage, Gail was very professional and helpful with explaining prices, also offered to show different storage spaces. When I arrived to facility she was very friendly and assisted very well with choosing a storage space. Highly recommend. Gated and 24-7 video recording. read more

Gail was very helpful. Really good customer service. SHe help us out right away. Glad we got a storage near our home .

Just as outlined, Gail and WSSS are a dream! So glad to have found them! Efficient, accommodating and well priced! Soooo glad I found them! read more

This is a storage place where its the best hospitality and service provided especially with Ms Mam GAIL - such an amazing wonderful knowledgeable efficient accommodating lady who will take care of your storage matters. Your a superb great asset to Western States Self Storage. thank you so much and have a blessed day. read more

Friendly and professional management. Very respectful and provided thorough explanations. Storage area very clean. I had to wait for a second party and the office area was very clean and comfortable. read more

So far nothing but the best here. Staff are excellent. Keep up the good work. Everything clean and they have a cooling and security system ready at all times. Keep it up owners!! Good job read more

I reached out to them late after they were closed and got a reply first thing once they opened up next morning. Gail helped me out and gave me all the information I needed to know. She followed up with me and I appreciated her professionalism. read more

I highly recommend this Company! We have been using Western Storage for almost 2 years now. I must say that the staff, especially Gail, is friendly and always has a positive attitude. We are moving again and need to upgrade to a larger storage space and Gail is, and always has been, so accommodating. If you need safe place to store your belongings, call today! read more

Gail was a really big help with making things as smooth as possible during this crazy time! She has been nothing but sweet and accommodating give nothing but great customer service and making sure all our needs were met! Don't hesitate with this one when it comes to your storage needs! Literally the best! read more

Very affordable and clean and the customer service is excellent Pamela Daryl is giving western storage 4 stars read more

Went in to see a unit and we were assisted by Gail. Excellent customer service and we were very pleased overall. We currently rent elsewhere and prices are better here and not to mention each unit is armed. Very clean!! read more

Gale is the most awesome manager and very personable!! I used them for 5 years storing my mom's stuff along with some of my sisters stuff. When mom passed we had to sadly empty the unit, but they were very helpful!! If you want a super experience use them!! read more

Well managed but paying your bill online is a hassle.ie signing into account, remembering password, pressing pay bill page after page. No cash in the office. Stressful just to pay. That's lame. read more

The lady who helped us named Gail was very good at communicating and being patient with us. She helped make our move to storage so easy! And very sweet lady read more

Good facility, staff and security. I was very pleased with everything. Will definitely use Western Storage in the future and will recommend to others. read more

New management for a few weeks now and they suck. Been using this place for years and everything was awesome up until they got theis new "management" here. Don't bother coming to pay your rent between the 1st and 5th, you will find no one in the office. I went 4 times today. First time told they would be back in 10 mins. 2nd time 10 mins later note on door saying back at 1:30, an hour AFTER the first 10 mins. 3rd time at 1:38 sign on door saying they were out on the property. I waited and when I finally saw this so called manager and voiced my dismay at her wasting my time she had the nerves to tell me they wornt very busy today. I said ya i can tell since you havent been in your office between 12:30 and 2:05 and I've seen 7 other people posses off because the office was closed. read more

Nice facility, clean and good secure place and great customer service. I hope I spell her name right, Dotty was awesome, showed me the storage room and showed and explained everything to me and made me and my son comfortable. Thank you Dotty. If you are looking for a storage facility, this is the place to go. read more

recently finished my move and Gail was the absolute best! she guided me in choosing a unit best for me, had excellent customer service and was so helpful/accommodating : ) the units themselves are very clean and secure also. read more

The storage grounds are kept clean and under surveillance at all times. The staff is very friendly and there to help when you need it. Storage unit prices tend to increase every year, which is a downside. But got to keep a business going! read more

Total crooks and thieves working at this place. I attended one of their auctions and bought one unit that was fully set up by management and employees. They would always hide and say manager is not available. I left tons of messages. They never returned my calls. After leaving a negative review they called me just to lie and pretty much admit it but not return my money. Auctioneer is tnt also involved in scam. Don't trust this crooks. They steal before selling units. read more

The staff (Jessica & Dallas) were wonderful! They truly make this a great place to do business with. Helpful, professional, very easy to work with. I hope the owners realize what an asset these two are. The facility is safe, gated, monitored, & easily accessible even for big moving trucks. I feel so fortunate to have found this place. read more