Five solid stars!! We had a last minute engraving job that we needed done for my daughters…read moregraduation and found this business. They took our order and we weren't sure they would be able to get it done on time, but they had it done within 24 hours! Called us the next day at 0700 said it was ready to pick up 2 days ahead of schedule! The gentleman whom I assume is the owner greeted us when we picked up the item, gave us a warm Welcome to Billings welcome and proceeded too give a verbal mini tour of the town! We were very pleased with the deliverable and the price. If you are in Billings and need something engraved, this is certainly the place to go! Warm friendly service and nice people.

The bride's name on the drinking glasses was misspelled. The engraver blamed her parents for…read morespelling her name wrong. I had printed the message very clearly on my order. I ordered replacement glasses for $31.00 and took those glasses to Western Awards and Engraving. They are perfectly spelled and a beautiful font was used. I will take all my business to Western Awards and Engraving.

Snappyduds is great! They were polite and fantastic to work with. My sons wanted to get a gift for…read moretheir Dad for Fathers Day and of course waited until the last minute to order. They bought a hat and a tee shirt with screen printing on it and it was done quickly. By the way, my husband loved the gift. We will definitely be ordering from them again!

Snappy Duds is the BEST place to have your custom embroidery and screen printing done. The quality…read moreof their work is spectacular. Their customer service is stellar. If you want the best work and the best products, Snappy Duds is the place.

The Craftsmanship and Yugo Blue Sapphire were Excellent. 5***** Stars Thanks, Elichai.read more

After 25 years, my original wedding set was in need of a facelift. Elichai did a custom job of…read moresetting my original diamond in a new band. It is absolutely gorgeous! Their craftsmanship is excellent, but even more impressive is their ability to see your vision and bring that to life in their custom work. Great experience and stunning new ring.

Poor people skills and poor service. I was told they are very busy. Took my shirts in on Monday…read morecalled Wednesday requesting a Friday pm pick up. Said my 2 shirts would not be ready for up to 2 weeks. Picked them up and took them to a different embroidery shop. They will have them done Friday am. The company I work for does business with both embroidery company's the 2nd one went out of their way to get these 2 shirts done for me

My go to embroidery shop! Mandy, Dani and Adrianne are great to work with and my stuff done when I…read moreneed it! The work quality is top notch. They have done screen print and laser engraving work as well. The owner is always friendly and loves to see his customers happy.

Everyone here is extremely personable, genuinely caring, and all around amazing to work with! My…read morefiancee and I came in to get my ring sized that he'd recently gotten from them, and when first asked how long it would take the gal told us around two weeks. I was crushed because we were waiting to tell the family until we had the ring sized. The gal (I believe her name is Michelle) went and spoke with the goldsmith and they were able to expedite it so I could have my ring by that evening! I was overjoyed! I even got the call that it was done before the anticipated time, so I could get it back sooner. It is stunning, and my fiancee said they were so easy to work with in the design process, as well. I look forward to continuing to do business with them for many years to come.

From the owner: Specializing in fine jewelry, appraisals, estate jewelry, jewelry buying, and repair work.read more

Visited this establishment this morning to sell some placer gold, a half ounce of flakes and 5…read moregrams of #4 nuggets. They tested my gold and it topped out at 20k which is currently at $190 to $200 dollars per pennyweight. There are 1.555 grams to each pennyweight so at the current price I should have been paid somewhere around $1,983 dollars at $150. A pennyweight. Instead I received $1,360 dollars. This is fraud and anyone thinking about doing business here needs to run the other direction.

Very bad experience with this place. I brought in some jewelry I inherited from my late mother; he…read moreoffered very little for it. I took it to another local place for a second opinion, and got SIX TIMES over what Grizzly Gold and Silver offered. That is quite a BIG difference. STAY AWAY from this place. Oh, and also when I initially presented the lot to him, he seemed to not have the time or care to even really look and inspect the pieces. He glanced through (without opening) the clear plastic containers I had organized most of the pieces (earrings, chains, rings etc.) in, and then he callously cast it aside saying it "looks like mostly costume" to him. He was not sensitive to the loss of my mother at all, and after leaving the whole lot with him for a couple of hours (which looking back now, wasn't smart on my part) he called back with a very low and pathetic offer. I ended up being very emotional after leaving the shop. I was very worried about having left the entire lot in his possession, so he could "hopefully make time this afternoon" to go through it. After rejecting his offer over the phone, and being in a very unsettled and emotional state; I had to send my husband back to his shop to pick up my mother's treasures. I will NOT do business again with this business. I will be sure to tell everyone I know to steer clear of this place. I am filing a complaint with the BBB as well.

My fiance and I first came into this store back in December when we picked out my engagement ring…read more When he went to order it, he placed the order over the phone. When he called to check in on the order, he was told that the lady he talked to no longer worked there and the ring did not get ordered. He ended up not having the ring when he proposed. After getting the run around from every person we talked to (after we were engaged for a month), we finally got the ring. We picked out our wedding rings at a different store in California a couple of months later. When I came back to Billings to get mine sized, the very unprofessional lady helping me said that there was no record of any of the rings that we had bought. We had bought THREE RINGS in the past 3 months and none of them were showing under either of our names or phone numbers. She simply said there's nothing she could do. After showing her the receipt with the warranty on it, she finally took the ring to get sized. Fast forward a couple of weeks later to pick up my ring, I walked into the store. After patiently waiting for 10 minutes to even be acknowledged (the whole time listening to the employee share very personal opinions on controversial topics); while I was waiting another customer walked in. Finally the employee was ready to stop her story and help the other customers. Before even asking what I was in for, she said "do you mind waiting, she was in earlier so I need to help her first." Annoyed, I said okay. When she could tell that frustrated me, she stomped around, slammed my ring around and helped me. I have never had this bad of customer service for something that is supposed to be so special. I can defiantly say that the employees at this store, ruined my ring shopping experience. I wish we had used a different jeweler and I will NEVER recommend them to anyone.

I had to return a ring for a price adjustment because just a few days after I had purchased it went…read moreon sale. The customer service I received was awesome, so much so I spent some time to find and additional ring. I think the young lady's name was Rhia that helped me. She was very patient and helpful. I was having a hard time deciding and she tuned into what I was looking for. I would definitely go back to this location the next time I can talk my husband into another bit of sparkle.