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    Engraveables Custom Laser

    2.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Engraveables Custom Laser

    Engraving

    Engraveables Custom Laser Photos

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    7 years ago

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    5 years ago

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    6 years ago

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    Grizzly Gold and Silver

    Grizzly Gold and Silver

    (4 reviews)

    Visited this establishment this morning to sell some placer gold, a half ounce of flakes and 5…read moregrams of #4 nuggets. They tested my gold and it topped out at 20k which is currently at $190 to $200 dollars per pennyweight. There are 1.555 grams to each pennyweight so at the current price I should have been paid somewhere around $1,983 dollars at $150. A pennyweight. Instead I received $1,360 dollars. This is fraud and anyone thinking about doing business here needs to run the other direction.

    Very bad experience with this place. I brought in some jewelry I inherited from my late mother; he…read moreoffered very little for it. I took it to another local place for a second opinion, and got SIX TIMES over what Grizzly Gold and Silver offered. That is quite a BIG difference. STAY AWAY from this place. Oh, and also when I initially presented the lot to him, he seemed to not have the time or care to even really look and inspect the pieces. He glanced through (without opening) the clear plastic containers I had organized most of the pieces (earrings, chains, rings etc.) in, and then he callously cast it aside saying it "looks like mostly costume" to him. He was not sensitive to the loss of my mother at all, and after leaving the whole lot with him for a couple of hours (which looking back now, wasn't smart on my part) he called back with a very low and pathetic offer. I ended up being very emotional after leaving the shop. I was very worried about having left the entire lot in his possession, so he could "hopefully make time this afternoon" to go through it. After rejecting his offer over the phone, and being in a very unsettled and emotional state; I had to send my husband back to his shop to pick up my mother's treasures. I will NOT do business again with this business. I will be sure to tell everyone I know to steer clear of this place. I am filing a complaint with the BBB as well.

    Kay Jewelers

    Kay Jewelers

    (8 reviews)

    $$$

    My fiance and I first came into this store back in December when we picked out my engagement ring…read more When he went to order it, he placed the order over the phone. When he called to check in on the order, he was told that the lady he talked to no longer worked there and the ring did not get ordered. He ended up not having the ring when he proposed. After getting the run around from every person we talked to (after we were engaged for a month), we finally got the ring. We picked out our wedding rings at a different store in California a couple of months later. When I came back to Billings to get mine sized, the very unprofessional lady helping me said that there was no record of any of the rings that we had bought. We had bought THREE RINGS in the past 3 months and none of them were showing under either of our names or phone numbers. She simply said there's nothing she could do. After showing her the receipt with the warranty on it, she finally took the ring to get sized. Fast forward a couple of weeks later to pick up my ring, I walked into the store. After patiently waiting for 10 minutes to even be acknowledged (the whole time listening to the employee share very personal opinions on controversial topics); while I was waiting another customer walked in. Finally the employee was ready to stop her story and help the other customers. Before even asking what I was in for, she said "do you mind waiting, she was in earlier so I need to help her first." Annoyed, I said okay. When she could tell that frustrated me, she stomped around, slammed my ring around and helped me. I have never had this bad of customer service for something that is supposed to be so special. I can defiantly say that the employees at this store, ruined my ring shopping experience. I wish we had used a different jeweler and I will NEVER recommend them to anyone.

    I had to return a ring for a price adjustment because just a few days after I had purchased it went…read moreon sale. The customer service I received was awesome, so much so I spent some time to find and additional ring. I think the young lady's name was Rhia that helped me. She was very patient and helpful. I was having a hard time deciding and she tuned into what I was looking for. I would definitely go back to this location the next time I can talk my husband into another bit of sparkle.

    Engraveables Custom Laser - engraving - Updated May 2026

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