I came into Goldsmith because I had a simple silver bracelet with three small crystals missing…read more The bracelet was worth about $40 and was from my boyfriend. I wanted to get it repaired before I saw him again so that he didn't know any of the crystals had fallen out. First, I took the bracelet to a jewelry store in the mall. This was apparently a bad idea. I left the bracelet with the jeweler at the mall. After a week, I had still not heard back on a price quote. Finally a week later, they told me it would cost $40 to repair it. I thought this was nonsense! I went back to the mall and said no way am I paying $40 to put in three tiny crystals. I decided to try Goldsmith next because of a large billboard I had seen. I drove there and noticed how beautiful the building was. I walked inside and was immediately greeted and helped. Everyone who worked there was extremely friendly and helpful. Jordan and Kristen helped me. They took the bracelet, examined it and told me they could fix it for $15. I was sold. It was fixed in 2 days and I came back to the store and it was perfect. Excellent service, prices, and repairs. Goldsmith is the only jeweler in town that I will go to from now on.

I have had good luck with them in the past. This time, not so much. I ordered a band that took…read morealmost a month to come in and then left my ring for them to be soldered together. They projected 2 weeks which seem excessive but whatever. Today it has been 2 weeks and it's still not done.

It was a really cool store. The jewelry, fossils, artifacts and eye candy was awesome. I had a…read moreblast turning my head in all different direction to see a new item that I didn't see a second ago. The staff were friendly, I purchased my girlfriend a necklace and they gace

I was very impressed with the wide variety of crystal offerings, as well as the knowledge of the…read moreinventory by the owner. She was very helpful and friendly. Her enthusiasm showed her passion for the hundreds of beautiful rocks. I will go again, when I am in Billings, and have already sent a friend there. I highly recommend anyone interested in crystals stop there.

RN our trading is one of my favorite places to go with a girlfriend. The perfect mixture of…read moreclothing, gifts, and antiques. Love it!

Came in looking for souvenirs. Nice shop filled with antiques, clothing etc. Good customer service…read moreand friendly employee.

Amazing service! Can always find jewelry for my upper ear piercings. Great anime products! Got a…read morereally cool solo leveling sweatshirt

Shop owner's a super cool dude! Was crazy to get to talk story and listen to him share. Every…read moreexperience there has been enjoyable and my partner and I will continue to visit! Not even just to shop but also to hang out!

We finally landed at Berkman after four horrific experiences with other Billings area Jewelers, all…read morebut one are major, national brands. We were trying to get a one-off, very expensive and collectible ring with allot of American history behind it, appraised, and three of the four Jewelers had no clue whatsoever as to what they were looking at, and it was obvious that they did not have the expertise to even give us what we already knew about the massive, old, ruby. After them, the next local place we took it had an owner study the gem. It was obvious from 8-feet away when he looked at it closely, that he knew full well what it was, and its value. Then, turned around and blatantly lied to us about it, and tried to buy it for nearly nothing. That place is well known and runs allot of local commercials. It was a pawn shop level experience. After all that, finding Shane was literally a GOD send, and I'm a Rabbi, I would know.. Initially we brought Shane three good size ruby rings, all very old, between 1 and 3 karats. There's allot to know about ruby stones, they have special telltale signs within the stones which prove their age and providence, IF you actually know your business, which obviously the major Jewelers do not. Literally, with one short glance Shane knew, 100%, exactly what they were; then we showed him the big ring, again, he instantly knew exactly what every stone was, in detail. THAT is when we knew we found the right man. After Shane received the ring back from GIA for the ultimate certification of the massive Ruby and other diamonds, he not only provided an exceptional appraisal service on that special ring, and although it's special, American providence was not expected to be taken into consideration within the appraisal, he further advised that due to it being literally irreplaceable, and having no other ring out there, or separate stone for sale in public view of that size ruby to compare, that it is most likely worth double the appraised value. It was unexpected, but Shane also cleaned and polished the old ring so beautifully. It's not worth quite a million bucks, but now it surely looks like it. At that time I was already in the market for some jewelry for my sisters, and had my eye on something at yet another local Jewelry store, but after seeing Shane's custom work, I purchased two other pieces from him for my sisters. Shane does incredible work. In summation, obviously, I highly recommend Shane Berkman over any and all local jewelers for anything, big or small. I've been around the world several times and certainly around the block, and I know old-school knowledge and experience when I see it, and that, in a nutshell, is what I found in Shane. All these others establishments these days are all marketing and glitter. Mazel, Shane... Dr. A

I have used him for a couple different jewelry modifications and have to say that he is top notch!…read moreAlways friendly and he does really good work. Couldn't even tell the ring had been worked on. Pretty much my "go to" jeweler in Billings now.

Ardie was excellent to work with. He treated me fairly and was extremely experienced in the silver…read morehe purchased from me. I will for sure be going back to see Ardie!! Andrew M. Sheridan, WY

Staff was rude and uninterested in helping us with our purchase. They acted as if we were a…read morenuisance, I felt discriminated against. Their gold backs are over priced ,go to grizzlies ,or Argent for better service and better quality items!

Sharon was a perfectionist and professional. She showed up at the set time with all tools- she…read moredecided she better travel back to town (25 miles) to get an exact color match- and wow did she!! We bought "on the floor" furniture that had a few more bumps and scratches than we thought and she was more than happy to make out pieces look brand new. I would highly recommend her services.

I had this company come out 4 months ago to clean and condition a leather sofa, chair, and ottoman…read more There were a couple rips that needed repaired, as well. They talked us into re-dying the furniture because of the condition they were in. What a HUGE mistake. I should have stuck by my guns and just done the cleaning and conditioning. First off, they didn't dye the entire sofa, chair, and ottoman. On the sofa, they dyed the 2 arm rests and 3 seat cushions. They did not dye the 3 back cushions or the frame. On the chair, they dyed the 2 arm rests, the seat cushion and the back cushion. They didn't dye the frame. The ottoman wasn't dyed at all. The dye was similar in color to the original but there was a definite difference, which I guess should be expected. But to not dye the entirety of the set was a mistake. I've had mismatched furniture ever since. Another reviewer mentioned a "plastic" look to the dye. I can say this is absolutely true. It doesn't look like leather anymore but instead looks fake. The repaired rips are still holding strong but apparently whatever chemicals they used on the furniture, whether it be the cleaner, conditioner, or dye, is now eating away at my leather and there are rips and holes in places there weren't before. My sofa is completely ruined and looks like crap now. I'm either going to have to look into having the leather completely replaced or throw it out and get new furniture, neither of which will be cheap. I'm glad other reviewers have had good experiences but I honestly cannot say my results were anything other than disastrous.

Greatest place for all music. I take my guitar here, they…read morephenomenal work! Review needs 85 characters

I was in Billings for several days due to an eye issue. While there, I found Hansen's Music and…read morewas pleasantly surprised at the selection they had of Martin Guitars. I went in 3 days in a row and was greeted and welcomed warmly each time. I was impressed with their customer service and encouragement to play any guitar I chose, no matter the price. I dealt with a gentleman named Tom who was knowledgeable and helpful. On my last day at the store, I bought my dream Martin. It was one that I had heard of but only saw for sale online. The frosting on the cake was they carried it to my car for me because I was not supposed to lift anything over 10lbs. I hope can back there soon! A++++