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    Western Auto Crafters

    4.7 (199 reviews)
    Closed Closed

    Services - Western Auto Crafters

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Western Auto Crafters Photos

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    Recommended Reviews - Western Auto Crafters

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    Reviews With Photos

    Tiondrae P.

    Marko and team genuinely went above and beyond to perfect my vehicle, in such a timely fashion. When you get hit in the front and back, like I was, it feels so gross and daunting to go through the repair process, hoping things are as good as they were before. They made them even BETTER. I prefer them over the Land Rover dealership, hands down. They specialize in Benz repairs, but don't let that deter you, no matter what you own. They answer the phone immediately, they explain everything. They met my requests, and addressed things I didn't even expect. They documented everything phenomenally. So organized. On top of the actual repair shop looking better than some of the top cafes and coffee shops in LA. Upon exiting, Marko mentioned that human hands can make mistakes, so just get back in touch if anything is awry. I was happy to pay them. They opened doors, they showed real courtesy and consideration. I'm an eccentric and young person, and I felt their respect and care deeply.

    My baby back and she is perfect again

    She's home and looks as beautiful, if not more beautiful than the day I purchased her in 2018. Western Auto Crafters is the only place to take your car/truck when it gets injured. Marko and his team are exceptional. Thank you Western Auto Crafters.

    the old, loose part!

    Marko and team went above and beyond to help me with a ball joint repair in my Prius! Not only did they squeeze me in before a road trip (Marko didn't want the problem to get worse), but I also got a pretty amazing deal. Highly recommend.

    Before repairs. Damage to left corner: front bumper, left headlamp, left fender area.
    Guillermo G.

    My son's first accident. Made a claim with my insurance company and I asked for shop referrals, Western Auto Crafters was one of the referrals so decided to have my vehicle repaired there. Made an appointment with the shop and they scheduled me in for the next day. Went to drop off vehicle and was met by who I believe is the owner, Marko. Marko was extremely detailed and informative about the entire process. Very professional and empathetic to our accident experience, which we appreciated kindly. He went over the vehicle with us and reviewed our insurance company estimate, ensuring us that he would work with our insurance company to repair our vehicle back to pre-loss condition. He gave us a completion date and sent in updates anytime there was a change in the repair status or estimate total change. There was only one small change which was approved by my insurance company. The shop called me to let me know my repairs were complete and was on the original promised date which was another pleasant surprise. We went to pick up our vehicle and the repairs were perfect. I never felt rushed to look over car and inspect for imperfections which there were none. Repairs were guaranteed and Marko assured us that if there are any issues, just to bring it back. I waited a couple of weeks to post this to give me time to drive vehicle and look for any other concerns, but there are none. Vehicle drives great and looks better than new. I've heard many horror stories over the years about bad repair shop experiences, I don't have one. This is probably the best and seamless experience I've ever had with auto repairs. I will refer friends, family, and anyone who will listen to me, if they are in need of a body shop to look no further than Western Auto Crafters.

    Side of impact perfectly corrected.
    J. B.

    9/10 for the work done. They had some issues with the paint and the clear coat not sticking. Which makes me wonder if corners were being cut because had they sanded the panel from the beginning then that wouldn't have been an issue. The final outcome was good. I'd say I'm satisfied with it. Hopefully it won't peel in the future but they do offer a lifetime warranty for as long as you own the car. A little dust on my dash, no big deal but the entire interior is black so it stood out a little. Other then a broken phone holder that was on my air vent everything was good. Remove any phone mounts before dropping off the car just to be on the safe side. 8/10 for the customer service. They say that no job is to big or to small. The reason I came here was because my family has used them numerous times and they always take care of the insurance and paperwork hassle for them. But then again they were big jobs. The work I needed wasn't huge. It was less then 3k. So when I pulled up the young lady suggested I return home and call and deal with the insurance myself. I was hoping I would get the same help my family did but it didn't work out that way. So I returned home and did everything myself. Once I got the approval from my insurance I went back to drop off my car after I did all the paperwork myself. I was given different completion dates. I understand things come up, but don't tell me it will be ready on a specific day when you aren't sure yourself. I'm ok with waiting, I just hate having to ask my job for permission to come in late or take a day off and then change it over and over. It's ok to say it's not ready yet and be honest. Overall: I plan on coming back for some minor work I want to do out of pocket in a couple of months or so. My family has a great respect for Marko. I am not sure if he is the owner or manager or both but he makes you feel important. I feel that if there are any issues he will go the extra mile to correct things. If I could I would do 4.5 stars but thanks to him I will round up not down and give this place the full 5. While there were times I felt like my issue wasn't big enough for them, at the end it all came together. My car is my bread and butter and I want nothing but the best. So if I have to deal with a few bumps on the road to get there, then so be it. There are 1000's of shops in LA. But I'll be back to this one.

    Marissa N.

    So so glad I came here! They were the closest place recommended by USAA after a small accident so I figured it would be as good as any. But I was blown away by this place. Inspection/estimate was quick (I was there for 10 min, and they emailed the estimate to USAA that day) It was incredibly easy to schedule (they said to just drop off at my earliest convenience) It was done 2 days earlier than expected They did a great job and my car looks better than before the accident! Thank you so much.

    BMW Z4

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    Took my car to this location, they did an amazing job I'm so excited, so satisfied!! Car looks amazing and staff help me with everything

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    Review Highlights - Western Auto Crafters

    Thank you to Marco and staff for your integrity and going the extra distance to take care of my son's car.

    Mentioned in 29 reviews

    Read more highlights

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    Hyperion Collision Center - Welcome to Hyperion Collision Center, where quality and customer satisfaction is our number one priority.

    Hyperion Collision Center

    (309 reviews)

    Silver Lake

    I thihk someone opened a car door into traffic as I heard a loud crashing sound on my right, looked…read moreover, and my passenger side window was smashed. I ordered a used replacement from eBay and after it arrived I looked for a body shop that could install it. After reading glowing reviews, I called Hyperion to ask if hey could schedule the installation, expecting to wait a few days. Instead the guy on the phone said to bring it in at 10:30 the next day. I didn't get there as a tweak in the door itself caused my overhead lights to stay on and drain my battery. I arranged for a friend to take me home, expecting to leave the car for at lrast the afternoon. But manager (I did not get hois name) said it would just be a half hour. He called over a ytechnician and 20 minutes later the car was ready! I had some body damage and the manager quoted me a price apologetically, noting that Lexus Parts are super expensive. I said well, it's a 15 year old car - probably isn't even worth the cost of the repairs. I started to walk away and stopped, turned and said, "Wait, I haven't paid you!" And he said, "no charge". I was dumbfounded and only hope I thanked him emough. Great work, fast, and even complimentary. I'm in awe. Go there!

    Literally better than when I bought it. Ed said it would be and he was right. They do great work,…read morefixed it faster than expected, and I didn't have to call for status checks. I'll def go back and refer. Finding people to trust with this stuff is hard and they absolutely earned it.

    Super Auto Dent Body

    Super Auto Dent Body

    (187 reviews)

    Harvard Heights

    Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

    I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

    World Auto Body & Paint Center

    World Auto Body & Paint Center

    (417 reviews)

    Mid-Wilshire

    Highly highly highly recommend this place! Called them and they answered immediately (a lot of…read moreshops don't have someone by the phone these days). I was in a predicament where I had a new door shipped to them and it came early while I was in vacation and they held the new door for me for two weeks and were so kind and helpful never made me once feel like I was imposing or making things difficult. Very good people here all around from Hov who did most of the work with me to Geo who was literally helping touch up some scratches while I was picking up the car with things that were completely unrelated to the original things I brought it in for. The cherry on top is they gave be the most reasonable best price of all the places I called from the valley to Hollywood, around ten shops in the area and this was the best price. Of all the reviews I've left I'm honest to god telling you go to this place for any repair needs. Btw the job was completely switching out my Mercedes door. Attached a pic to show the finished product (the previous door had a whole in it).

    World Auto body is world class. Answered every question I had and gave very clear but realistic…read moreassessment for both what needed to be repaired and timeline to do it in. Always available on the phone and gave continuous updates throughout the repair process. The day I came Hov explained everything to me and it is clear the team takes pride in their work. My car was returned looking like nothing ever happened, honestly looked better than it had before! Work performed: front bumper replacement grill replacement, hood replacement, paint, lamp replacement, front radar calibration I will definitely be back for any collision or paint repairs in the future!

    Western Auto Crafters - bodyshops - Updated May 2026

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