fast service, excellent workmanship and knowledgeable staff. Excellent advice. I had tires mounted…read moreby another company, they could not get the tires balance, after the second attempt I decided to use Discount Tire in Jackson, TN. They fixed the problem in 30 minutes. Thank you Patrick.

They got the tires on the wheel. The first vehicle I took there came out with dead battery and the…read moresecond came out with a broken wheel stud. The staff was nice and the tires all worked well. But each time I go I end up needing more work.

I've been to all locations. The Old Hickory location is the biggest and busiest. I had a tire…read moresignal go off at 4:00pm. They rolled it in and fixed it quickly. It cost @25.00 to patch the tire, but the speed and quality is worth it. I sent my 95 year old dad to the Humboldt King Tire store, and he raved abo ut the service. Nothing ever pleases dad, but they sure did. He got a free cap and was treated royally.

Fantastic service. Personable and professional. Good value. As enjoyable an experience of replacing…read morea flat as can be.

I was quoted $3300 to replace ball joints and tie rod ends on a Silverado truck, $3300 ! Someone…read moreelse did it for $750...DO NOT GO TO THESE CROOKS THEY WILL RIP YOU OFF !!

I just went last week an got took advantage of. I only went for an inspection after inspection I…read morewas told I needed two new tires an a alignment for 483.00 bucks. But once they got up under my car my repair total went to $2700, I then tried to refuse the order cause I have a personal mechanic that was gone do the work for me for wayyyy cheaper but Brian told me one of my control arms was where they couldn't get it back on because the bolt was filed down too low to get it back on. How come they didn't notice that before they took it off. So I had no choice but to let them do two control arm and ball joint on my front end an they said I needed 2 strut assembly. It was over priced for the parts. I looked up the part number an all the parts they need was more than double the price for which they paid for. I have been going there over 10 years an never had any problems till now. If u a woman please take a man with u that's knows about cars so this won't happen to u.

Bought 4 tires from them, not even 50 miles on the tires, I had a complete sidewall blowout, called…read moreand was informed that they would not warranty the (CHINA BRAND) tires that they recomended me to purchase in the first place.? I ended up paying full price for a replacement of which they had 1 in stock. Talked to the owner, (Ed M.) and was told if I told anyone about this bad business deal. In his words (There would be a F%*^'n Problem) sounded like a threat to me. But am going to take the high road and let it go. Beware of this Business. (New Owners) *Nothing like the original owners.

While on a cross country trip heading through Tennessee we had a tire blowout on our RV. After a…read morereferral from a towing company Nate sent us help with a new tire. We were back on the road quickly. Reasonable, professional and fast. Thank you for making the situation bearable. Patrick and Tareyn Walsh

Tires. Tires are high regardless of where you buy them. Charging $100 per TPMS monitor is…read moreoutrageous. I am paying it, but this will be the last time Goodyear gets another cent from me. I've been using Goodyear stores since I was in high school in the 80's. It will be WalMart & Sam's Club from now on.

I can trust him. They fixed a lug nut on my Kia soul. They also fixed my wheel bearing . Then my…read morecar broke down and that was towed to him and he was very quick to fix it for me. Had a high pressure fuel pump fixed. He has always been good to me. Also his employee is awesome. It's great to have a good mechanic in my area. Thank you for your help with my car. Bless you.

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

They had really good service and were very helpfu! I had an amazing experience and I will be coming…read moreback!

Excellent, speedy service from an extremely helpful staff! Will always go back! A great value for…read moreservices rendered! I'm able to leave my cars there and pick it up when they're ready. They always take care of everything I need!

I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....

Here I sit after taking my car at 7am this morning to have an oil/filter change. Of course there…read morewe things that needed to be addressed. I took several things. It's 303pml and they are just coming to pick me up to take me back to pay my bill. I paid up front. I will not be coming back. And to boot they said it was $98.00 but wound up charging me $117.00!

They were nice and friendly very helpful and i was in and out in less than an hour they also saw…read moresomething was broke told me and gave me a decent pice to fix it and i hav had to go back since

Can't ever get in for oil change unless appointment only. When asked about walk in the guy on phone…read morewas rude and said that's what appointments are for. The same was said by the the Firestone on Vann Drive. From now on it will be Northside Auto quick in and out and welcomes walk-in.

Service is disingenuous in estimating length of maintenance, beyond slow, and seemingly inefficient…read morein every process in place. I was told that they could fit me in for a job that would take ~2.5-3 hrs. It's bee 25hrs and they still have the vehicle in the bay... but no one is actually working on it. I came to pick it up an hour after estimated completion time, and upon arrival I was told it would only be 15-30mins more... it's been an hour and a half, no one is working on it yet people continue to take smoke breaks after break... AVOID this place!!!

My car wouldn't start and I had it towed here with the understanding I needed it fixed by a certain…read moreday. Jeff promised that it would get done. While a few days did go by without it being fixed, it was repaired by the time I needed it. So far no issues with the work and the car is running fine. I paid what you would expect for the work I had done nowadays. All in all, I can respect that they were true to their word and did good work. I would use their services again.