Where can I go to have my antique car's wheel repaired at an honest, fair price?…read more Answer: Gene's Tire and Wrecker on North Highland Avenue in Jackson, TN! The frantic worry of not only transporting the vehicle to Gene's nor the consternation of a long wait were present the day that I transported mine to Gene's. Nobody wants a tire that's losing air, and Gene's Tire and Wrecker is the one-stop-shop to find out just what's going on, see exactly how the issue is repaired, and not get charged an arm and a leg. Friendly staff got me back on the road in no time.

Genes has been a staple in the community sinse forever. Great honest folks quik and reliable when…read moreIt comes to towing and tires. Can't go wrong with Gene's Tire & Wrecker Service.

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

Toyota is trying to get us to pay for HALF of the repair on our back gate motors on our RAV4. Even…read morethough we've been bringing up this problem for 3 years (2.5 of those years the car was under warranty), and we have it DOCUMENTED that we've brought it up. They waited for the warranty to run out first. We've been loyal customers of Toyota for 20 years - until now. Courtney Hughes (service manager) is the one trying to get us to pay for half of this. UPDATE: Lynn Webb and Spencer Richardson fought for us and they are covering the repairs, so I bumped the 1 star review up to a 3 STAR review only BECAUSE of Lynn and Spencer fighting for us. We've dealt with Lynn for years and he's always been a straight shooter. Courtney didn't have the COURAGE to call us herself. She does not belong in a management role.

Anthony Parson delivered just what he promised. My Highlander needed spark plugs changed and after…read moregetting quotes from another local service he was able to come in for less money and made good in his service time as well. We have used Robinson in the past for regular services and will continue to give them the opportunity for our business.

My first bicycle purchase came from this store back in 2012. I grew up watching all the greats road…read morebike and wanted a bike like those guys. I got one as a graduation present and rode the wheels off it. Scroll 8 years later and that bike got stolen. I had no receipt and no information. So, I called bicycle city. I needed the serial number and details for the police report. Fortunately they had everything that I needed and because of that I'll get the help I need from my renters policy. Thank you for going above and beyond as a business to help clients.

From the owner: Since we first opened in 1972, we've provided the Jackson, TN area with the best brands, service…read moreand selections available. Which is why we have so many 2nd and even 3rd generation customers. We service all brands weather purchased here or elsewhere. Wheel Chairs, Unicycles and even golf bag caddies have been repaired here. We proudly support Jackson BMX and the Jackson Spokes Cycling Club.

DO NOT TAKE YOUR BUSINESS HERE, YOU WILL DEFINITELY BE DISAPPOINTED!!!!!!!!!…read more Until my last experience, I was a loyal Firestone customer and I entrusted my vehicle to your company for repairs, expecting a professional and thorough job. Instead, I am left with unresolved issues and a sense of disappointment in both the service and the final result. On June 11th, my vehicle was towed to Firestone Complete Auto Care for 3 flat tires and 2 damaged rims. Upon receiving my vehicle and doing an initial assessment, the Store Manager (Robert) informed me that his shop could repair my vehicle. I knew it would take a few days before anyone could work on my vehicle but after a week of no communication, I decided to visit Robert to get an update. He informed me that they were working through a backlog of vehicles but my vehicle was on schedule for repairs within the next 2 days. Another week passed by, but I NEVER received a call nor was provided with an update on my vehicle, at all. I had to call Robert or go there to find out the status of my vehicle at least twice a week. In fact, when he provided a status on my vehicle, they were ALL LIES, EVERY TIME. He would assure me that my vehicle would get worked on the next day, but the timeline kept moving to the next day and the next day; one excuse after another. After nearly 6 weeks of waiting, and much frustration, disappointment and inconvenience - on July 21th, I decided enough of this nonsense and decided that it was time to move on from Firestone (FOREVER) and take my business to a professional business. I had my vehicle towed from Firestone to a professional business. I immediately reached out to Firestone Corporate Office to share my total disappointment about my experiences and was informed that someone would reach back to me (still waiting). A previous custormer posted a review in June 2026 speaking to the incompetence and poor leadership at this local store; I strongly agree with his comments. I have recommended to my family and friends to not do business with this Firestone! My honest rating for Firestone Complete Auto Care on Vann Drive is actually a Zero. I have never had a horrible experience like this. I will NEVER recommend Firestone to anyone! I served over 30 years in U.S. Army, as a senior Officer and wonder if I had this exact car problem experience and trusted Firestone during my travels from one duty station to the other duty station, what would I have done?!?! I waited nearly 6 weeks for the completion of repairs on my vehicle . . . only to be totally disappointed and frustrated. The Store Manager (Robert) is totally unqualified and lies with no regret. I would appreciate a reply or call back to discuss this horrible experience.

Everyone was nice and respectful. The overall problem we had was that we made an appointment at…read more10:00am and we got there early and waited for over 4 hours. All we needed was the tires to be balanced. The main guy did meant to us to be patience but we didn't realize it was going to be that long. They told us if we needed to go somewhere let them know and they'll give us the keys. We had a visitation to go to and when we tried to get the keys after seeing we wouldn't get in until another hour or so they told us we would lose our spot if we left. We stayed because we're leaving out of town the next day so it had to be done. I will say they did give us a 10% discount when we asked but overall the experience was not a good one.

I hit a pothole and my tire hAd a bubble in it. My dad found this place in Jackson, TN. Even…read morethough this place did not have my tire in stock they put my spare tire on for me AND called other tires shops in the city to find me the most affordable and most reliable tire. THANK YOU GUYS!! 100000/10

if i could give them zero stars i would!!! this establishment is full of s**t!! im begging you dont…read morespend your money with them unless you want to overpay and have to get new tires again in 8 months. first off they f*****d up one my tires when they installed them and have not paid the company i went to fix it nor gave me any money back for my inconvenience! now today 8 months later the same place telling me i need two new tires where i get my oil change and now i no longer have the warranty because i paid them off in six months! dont let these scammers get your money! i called corporate and hevee received a call back but im putting this review on everything i can!!! cause f**k rnr tires!!!

Only had some tires I bought off eBay installed here... but I did have an issue with a missing…read morewheel lock key and the guys in the shop were super cool in helping Fair price, cheap in my case because I got the labor for cutting the wheel locks off and 4 new lug nuts for free Fast service Friendly staff Looks like they have a huge selection of product Will definitely patron the joint again.

I blew a tire on my fifth wheel RV on 412 on outside of Alamo. No one in the area serviced roadside…read moreor had any availability for hours. I called Climer and explained my situation and he heard my baby in the background and was more than willing to help. He couldn't do roadside tire changes, so he drove his wrecker to me and took of my wheel, took it to a tire shop, and came back and out on for me. All for only $150! All of this in under one hour from when I was back on the road. I appreciate Climer and his customer service. I would highly recommend calling them before anyone else.

From the owner: Recovery and hauling of disabled trucks and cars. On call 24/7read more

Have used them a few times now. They are always very professional and keep me informed on the…read moreprocess. Their qualify of work has always been great. I would highly recommend.

Wouldn't even do an insurance claim for me. What a joke. Wouldn't come here if you're looking for…read morean insurance claim!

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires