We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

Fast response and Owen seemed to be very knowledgeable. He came within the hour because he happened…read moreto be in the area.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

A quick thank you to Daniel for coming out and helping me with our moldy home project, he came out…read moreand did a mold inspection and answered every single question we had. We felt so comfortable we hired R&R to start 2 days later. From start to finish they were very clean and professional, I found my water damage/mold removal team! Thank you!

R&R Environmental did an asbestos test for our house, and it was a great experience! Daniel is…read moreresponsive and professional. We were not quite sure about how the asbestos test work (such as which room to test), and Daniel explained everything to us clearly and patiently. The lab results come back in 1.5 days, which is really fast compared to some other companies. Also its price is very fair. Thanks for your service!

Great company and first time using them. Kent was in the…read moreoffice and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details.

A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.

I found Bye Bye Mold through a Reddit thread and am so glad I did. After researching, I knew I…read moreneeded a testing-only company (not one that also does remediation, which can be a conflict of interest). I called at 5:45am needing quick answers, and George texted me almost immediately with a clear outline of services and pricing. He called right when he said he would, and within a few minutes it was clear he was knowledgeable, honest, and not trying to upsell me. He asked thoughtful questions, took my concerns seriously, and even fit me in the same day despite having a full schedule. George arrived promptly, was professional and experienced, and guided me through exactly which tests were necessary--without pushing unnecessary services. I felt confident and well-informed throughout the entire process. I would absolutely use Bye Bye Mold again and highly recommend George to anyone needing mold testing. He truly saved the day.

Wow Robert was fantastic! We were doing a escrow inspection and he was thorough and honest. He took…read morehis time inspecting the home carefully and thankfully he said he wasn't concerned about our home and that no tests were necessary unless we wanted it for peace of mind. Rare to have someone so honest these days. Thank you Robert!

Excellent customer service, very professional and know what they are doing. Very pleased with their…read moreservice. I highly recommend them.

I was in a desperate need to find somebody who is qualified to check some mold and do testing in my…read morehouse. I did the petri dish test by that mold thing you get at home depot or lowes. Needless to say, I hear that it's not as accurate. So since I needed absolute accuracy and the reviews were awesome, I chose to go with this company. I am extremely grateful for both of them. They are super patient. They helped me and more way than I can imagine and I look forward to not only using them again, but also referring them. It's nice to know that there are good people out there who are willing to help you and that are doing things the right way Thank you so much.

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

Jeff was great! On time, friendly, fast, and ensured that we quickly got the test results we…read moreneeded. All of this after we had looked into half a dozen other companies that didn't or wouldn't do asbestos testing. It's a shame that we likely won't need their services again anytime soon, but would definitely recommend them to anyone looking.

Great company to work with and they had results and reports very quickly. I am having them come…read moreback out for a more comprehensive assessment. Jeff is wonderful at helping to actually understand the res. Recommend MLA!