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    R&R Environmental

    5.0 (4 reviews)
    Open Open 24 hours

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    Services - R&R Environmental

    Mold remediation

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    4 years ago

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    Daniel R.

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    4 years ago

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    4 years ago

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    Restorerz Emergency Services

    Restorerz Emergency Services

    (209 reviews)

    Van Nuys

    I highly recommend Restorez. I had a bad situation that flooded the underneath of my house with…read moresewage. Their work was professional and efficient, and they did a fantastic job liaising with my home insurance and getting my claim paid out. Everyone I dealt with from the project supervisor to Sophia over the phone were terrific and top notch. I would use them again in a jiffy (though I hope I never find myself in that kind of situation again!)

    What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

    Restoration Masters - Arriving to a Water Damage calling.

    Restoration Masters

    (72 reviews)

    Van Nuys

    I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

    When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

    Voge

    Voge

    (165 reviews)

    Van Nuys

    Called Voge to acquire assistance with a water leak damage. The office staff was cordial,…read moreprofessional and set up an appointment for immediate service. Anthony came out and surveyed the damage. He was professional and took photos of the damage. He had a crew out the next day to start demolition of the water damaged areas. Anthony, after demolition of the affected areas, he set up drying equipment and came by to check the measurements as required. I would recommend Anthony to family and friends. I have saved Voge in my contacts if someone I know needs their services. Thank you, Anthony, for making this project more palatable and easier to cope with. Milli - Santa Clarita CA0

    Update: Days after this posting, I received a series of phone calls while at work in a matter of…read moreminutes from this company. I had to turn off my phone as I was working. No voicemails or emails have been left and it's concerning and unprofessional. It's also bordering on harassment. See photos attached of 8 missed calls within minutes from them. Review: We had a terrible experience with this company. A few things we encountered that you should be watching out for: 1. They immediately recommended contact with homeowner's insurance (BEFORE a leak was identified or a plumber's report was created - NOTE: this was not a valid claim and needed to be rescinded causing our insurance to go up for no reason). 2. No scope of work or estimate were EVER provided (after numerous requests via email, phone and text - they continually said they would send the document and didn't). 3. Fans for remediation were left on the property and not plugged in or being used (We had to request pick up of unusued fans and have them correct overbilling on their invoicing). In summary, beware of their business practices and be an informed consumer. Ask for a written scope of work and estimate for anything over $500 per California code and part of their responsibility as a contractor. In California, seniors (aged 65+) have a special five-business-day right to cancel home improvement contracts, extended from the standard three days. Contractors must provide written notice of this right, limit down payments to 10% or $1,000. If you are not getting a scope of work and estimate within the standard time of three days or five days (if you are 65+), you have a right to cancel any contract. We ended up having to contact another company and long story short, nothing Voge did was correct. From their improper sealing of the area to incorrect location of a leak, Voge made huge errors to inflate costs. Voge even suggested demo of walls that weren't necessary. We were helped by a reputable plumber and remediation company but went without water in our home for over a week due to Voge. Please be sure to ask appropriate questions and protect yourself with a second opinion if possible.

    R&R Environmental - damagerestoration - Updated August 2026

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