Excellent staff excellent service extremely happy with all my testing and the results. I highly…read morerecommend this place.

I write this review solely for the purpose of making sure no one else gets their insurance pilfered…read moreas I have. I went to Dr. Rubinfeld earlier this year to get a basic exam and talk to him about some general concerns I had based family history, not anything I suffered from myself. After doing the basic exams, I noticed Dr. Rubinfeld conducted other exams I don't normally associate with an annual eye exam, testing spacial awareness, tear production in the eyelid, among others. I had no issue with this and chocked it up to him being thorough. Dr. Rubinfeld felt like it was necessary to start me on an eye treatment to get rid of "eyelash mites" and remoisten my eyes, which he said were exceptionally dry. I asked him if this was necessary seeing as I have no issues at all with my eyes. He said yes because things can get worse. I went into the office about 8 times for warm / cool light and steam treatment, and I observed no difference. I asked the receptionists and the eye assistants how long I would need to do the treatments since I didn't feel like they were necessary for me. They said the treatments were normally 2 MONTHS! Once they told me this, I decided to stop going. Today however, I LOGGED INTO MY INSURANCE AND SAW THERE ARE CLAIMS TOTALING ALMOST $20,000 FROM DR. RUBINFELD'S OFFICE! This was from all of the eye treatments he was giving me. Granted, I don't have to pay for this, but I do believe they tried to suck as much as they could from my insurance in as short of a time as possible. This is absolutely WRONG. And this is the main reason why I have to give them a 1 star rating. Again, I do appreciate the fact that the staff were kind and courteous to me, I don't appreciate being taken advantage of because of my ignorance in optometry.

When this firm was in Greenburgh first as Eyes on U for about 35 years and later when the new…read morecompany bought it out, parking was easy and the staff was cordial. Today I went to the sole location in Tarrytown and found the male employee very gruff and curt with my husband and me. I wanted to replace a broken frame and keep the lenses. Parking was only by meter in front of the store. Traffic on Broadway was horrendous. I was told not to touch anything in the store to try on frames. This abysmal treatment has cost the company two customers. After posting this negative review, I received two phone calls from the optician explaining his paranoia with Covid-19 despite precautions taken in the store. We agreed to meet yesterday at 9:00 a.m. for me to pick up my replacement frame with my lenses. When I tried to pay him for the frame, he told me it was complimentary! What a pleasant surprise.

They are very professional and polite. The eye doctors are very good at giving exams.read more

I went to Eyes on Hudson to fulfill prescriptions for two pairs of very specialized glasses. The…read moreoptician took my prescriptions, but did not do any consultation or measurements at the visit. (I brought my own frames.) When I received the glasses and I couldn't see out of them, I found out from a subsequent visit to my orthoptist and another optician that both pair of glasses we made incorrectly and that the prescription in one pair was way off. When I contacted Eyes on Hudson about the issues, my concerns were met with exasperation and an overall unwillingness to work with me. I have since gone to another optician who specializes in difficult prescriptions. Perhaps Eyes on Hudson is very good for general glasses. But I would not recommend the business if one has any special needs.

Went in for a DMV eyes test. This woman was horrible to me- said I was 'squinting' and did't pass…read moreme. The next say I wen to anoter provider in Scarsdale ND PASSES IN 5 MINUTES. WHAT A HORRIBLE EXPERIENCE.

Loitering around the store 8:00-8:15! rather than getting to work is frustrating…read more Folks that work there are super nice and but for that would take myself and my eyeballs somewhere else. Will give them a push today at 4 stars for this reason.

Only if covred by your health plan. NYC location - They're good, professional, customer-centere…read more Wish they could take care of my eyes medically. They did a fine job but misunderstood my health plan, NOT Medicare.Everything GOOD.

Dr Toufexis treats you like you are family. I have VSP insurance and the deals they give us are…read moreamazing. My wife and I and my 5 kids have been coming here for over 10 years and I have never had an issue- Only great things to say. I highly recommend Toufexis !!!

Excessive Billing !! - Our Eye Exam has $15 co-pay under VSP insurance which stipulated clearly the…read morecontact lens eye exam leads to a Prescription, but this Provider excessively charged us $45, by adding so called Contact Lens Fitting, which should already included in the Eye Exam, as patient do Eye Exam to get their prescription!! The Prescription is the deliverable patients get to do the Eye Exam and that is what we paid for. We called back and they said that is how they do Eye Exam here. They have to charge us for the fitting, before writing a prescription, whereas it is unnecessary as we did Eye Exams every year and nobody is doing this! Both me and wife have got our content lens for years, and we told the Doctor our current contact lens size etc. Excessive billing is throughout the healthcare system and we are disappointed this provider charges for services not only unnecessary but also they did not perform it. We will write a review also in VSP to remind of people - look for another provider! Plus - we tried to look up the Doctor's name in American Academy of Ophthalmologists, and could not even find the name there! PS: - just saw the horrible responses from the Provider on Jan 23 below! I called them several times as nobody answered so I left VM, and they called back with VM but does not answer specially about the item charged. Now they are calling me as harassing. I just spoke to this owner this morning in the phone! As customer, I had no time or reason to harass anyone but I was trying to figure out why I paid $175 (with VSP insurance) for Eye Exam that should get me the Prescription but then they charge my $90 for getting me the prescription??? This is really excessive Of course reading their message I will call my insurance VSP about this provider. We did eye exam for 20 years and no other Eye Centers behave like this!

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

I have been going to Westchester Eye Doctors for many years. Though staff changes over the years,…read morethe professionalism and understanding remain the same. Recently I have been dealing with Sandra who is the best. She is knowledgeable and very helpful, patient and extremely nice in all aspects of choosing glasses. I would highly recommend her. Dee

I was told they price match 800 Contacts--and maybe they do--but if they forget to apply the price…read morematch, they won't issue a refund, even when it's their mistake. Instead, they only offer store credit. They also try to justify higher pricing by pointing to promotions like "one or two months free" or rebates, claiming it's a better deal than 800 Contacts. In my view, either you price match or you don't. There's also a lot of pressure to buy contacts on the spot. The pricing they offer is presented as a "same-day only" deal and typically requires purchasing a full year's supply upfront. My advice: ask them to print your prescription and consider buying your contacts elsewhere. That way, you're not locked into purchasing a year's supply all at once and can shop around for the best price. Also, note that Dr. Cindy M is no longer with this practice.

Honestly the best place I've gone to get glasses! The people are so nice and the doctor is fabulousread more

I am absolutely disgusted by the way I was treated at Raymond Opticians in New Rochelle,…read moreparticularly by an employee named Jessica. Jessica is completely unprofessional, rude and arrogant. My problems with Jessica started back in December when I went to pick up my glasses. She came out appearing visibly frazzled, rushed and upset. While handling my glasses in that state and handing them to me, she BROKE them. She then gave me another pair and basically said, "Here, just take these." About a month later, I returned and asked a very reasonable question: What happened to the original glasses that were broken? Instead of simply explaining what happened, Jessica immediately became extremely defensive. Since that incident, I have noticed a complete change in the way she treats me whenever I need assistance. She has been rude, dismissive and unprofessional. Today was the final straw. I requested my contact lens prescription because I wanted to purchase my contacts through Costco. The prescription that was sent to me was incomplete and was missing necessary information, including the diameter and other information needed to fill it. I called the office, explained that information was missing and was told they would send the corrected prescription right away. They didn't. After waiting approximately 30 minutes, I called back because I still had not received it. While I was simply trying to get this resolved, my calls kept getting disconnected. Eventually Jessica got on the phone. Instead of professionally asking how she could help me, she began speaking to me in what I perceived as an extremely sarcastic and mocking manner. She said things like, "What's the matter, Larissa? Are you upset? What's going on?" and told me I was yelling. The way she was speaking to me felt like she was mocking me and making fun of the fact that I was frustrated. I explained that I was in a loud environment and was not intentionally yelling. Rather than simply resolving the issue, she continued with the attitude and then said to me, "DO YOU WANT YOUR PRESCRIPTION OR NOT?" She then HUNG UP ON ME. I could not believe that an employee would speak to a customer that way over something as simple as requesting a complete copy of a prescription. I have also since heard from others that Jessica has a reputation for being rude to customers. I cannot personally speak to anyone else's experience, but based on the way she has repeatedly treated me, hearing that certainly did not surprise me. I genuinely do not understand how an employee can treat customers in such a rude, sarcastic, mocking and dismissive manner and continue to represent a business. This wasn't one bad interaction. My issues with her began when my glasses were broken in December, continued when she became defensive after I asked what happened to them, and culminated today with her mocking me, asking, "Do you want your prescription or not?" and HANGING UP ON ME. Completely unacceptable and incredibly unprofessional. I have contacted Raymond Opticians management directly because I believe they need to know how customers are being treated at their New Rochelle location. I absolutely cannot recommend this location.